Unit L/617/1153   People in Organisations   Level 4    15 Credits       A medium sized local company, Century Ltd, has recently become aware of increasing problems with staff. They have noticed an increase in absenteeism, staff turnover as well as poor morale and a drop-in sales.   The…

      Unit R/617/1249  The Marketing Mix   Level 4     15 Credits         You are working as a freelance business consultant.  Shakti is the Managing Director of a medium-sized company called Hard Graft Tools, which produces power tools.  Hard Graft Tools currently sells its products to retailers in the UK.  In…

  Unit F/617/1151      Customer Relationship Management   Level 4     15 Credits   Scenario   You are working as a trainee Customer Services Manager in a large online retail business.  The business has grown rapidly and whilst turnover and profits are increasing, so are the number of customer enquiries and complaints. The Customer Experience Director wishes…

        ABC College   L3 Diploma in Business   Unit: Marketing Principles and Techniques   By A. Learner   Registration No 2234/2100   Submitted To Sample Tutor   Submission Date 13/05/2016       Report to the owner of   Crystal Design + Printing Company.       Terms of reference This…

Unit 4.11 Building Customer Relationships Learning outcome. The learner will: Assessment criteria. The learner can: 1. Understand the link between customer relationships and business performance 1.1 Analyse the role of customer service in creating a competitive advantage 1.2. Evaluate the implications for an organisation of poor customer service This is the assignment task: Unit 4.11  …

                                                                                                             Unit M/617/1145     Business Environment   Level 4    15 Credits     You have gained an internship with the Confederation of British Industry (CBI), an organisation that supports UK businesses through its London office and a network of regional offices. You are working in a regional office in an area of…

    Unit H/617/1143      Financial and Management Accounting Techniques for Managers   Level 4     15 Credits     Sample Assignments   Scenario   You are working in the Finance Department for a retail group having successfully completed your accountancy qualifications and training.  Your line manager, the Finance Director, has been asked to review the induction…

Form SAF Student Submission   PROGRAMME DETAILS   Name:   ID No.   Enrolment date:   Assignment title:   Assignment No.       Course Title:   Due date:         Student Declaration: I am aware of and understand the policy on plagiarism and I certify that this assignment is my own work,…

Assignment Submission form       Please be aware that assignments will not be submitted to the marker unless this submission form is completed correctly.     NAME:   TITLE OF COURSE: (for example Level 4/5 Business management) TITLE OF ASSIGNMENT:       For our records, we also need to be able to determine…

Learning Goal: I’m working on a mechanical engineering writing question and need support to help me learn. Describe how the users and/or operators interact with the system, and the nature of the user interface requirements (e.g., graphic user interface or GUI). The following plants/systems may be considered: 1. A hybrid electric vehicle 2. A household robot…