Work Environment Assessment
Template
Work Environment Assessment Template
Use this document to complete the Module 4 Workplace Environment Assessment.
Summary of Results – Clark Healthy Workplace Inventory
Civility is important in any workplace, and it ensures that the patient’s health outcomes are improved. According to the Clark Healthy Workplace Inventory (2015), my workplace assessment score is 60/100, which is considered moderately healthy. The highs scores were in several areas such as advancement opportunities that staff have, teamwork, and the extent of training. The lower scores were in terms of the compensations and lack of diverse views, which I think was because the organization is an agency funded by the state.
Identify two things that surprised you about the results. Also, identify one idea that you believed prior to conducting the Assessment that was confirmed.
The first thing that surprised me about the results is that the workplace is ranked high when it comes to civility. The organization is efficient, and I have never been in conflicts with my fellow workers nor experienced any arguments and disagreements with workers. Everyone is respectful, and this has been crucial in encouraging civility. The second thing that surprised me was that the level of teamwork is very high and that everyone in the workplace collaborates with each other. Before the assessment, I knew that the results would be high regarding collaboration, and the assessment confirmed it. According to Clark (2015), when a culture of collaboration is encouraged, it leads to a combination of the different skills and abilities of the healthcare workers in the care setting.
What do the results of the Assessment suggest about the health and civility of your workplace?
The results reveal that the workplace is ranked highly in regard to civility. Civility is important since it involves respecting others and being aware of the differences. In addition, the results suggest that the workplace is characterized by several concepts such as team collaboration, effective communication, and mutual respect (Clark et al., 2011).
Briefly describe the theory or concept presented in the article(s) you selected.
Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
Griffin and Clark (2014) focus on the concepts of lateral violence and incivility in the nursing practice. These concepts mean bullying and uncivil behaviors in the workplace. Nurse-to-nurse incivility is widespread in nursing and can lead to unwanted effects. The concepts relate to the results of the Work Environment Assessment since I have witnessed a case where bullying resulted in a high-stress environment. The nurse who was bullied often felt anxious, fearful, isolated, and humiliated, thereby limiting their output.
Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
There is a need to communicate as a way of improving and creating stronger teams. Broome and Marshall (2021) suggest that communication is key in the workplace, and it involves sensitivity and self-knowledge to what others need and want to know. If the other person’s needs are not considered, they can start having negative behaviors. For instance, due to lack of communication, the bullied nurse felt that she was unwanted. She often received instructions from both the head nurse and physician, and since she did not know how to handle the situation, the head nurse bullied her often. Due to that, the bullied nurse often ignored the orders from the head nurse.
General Notes/Comments
Incivility harms nursing practice in the long term and should be avoided.
References
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. Retrieved from https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf
Clark, C. M., Olender, L., Cardoni, C., Kenski, D. (2011). Fostering civility in nursing education and practice. The Journal of Nursing Administration, 41(7/8), 324–330.
Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. Journal of Continuing Education in Nursing, 45(12), 535–542.
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