Quiz 1
1.Communication is
three-way process
one-way process
two-way process
four-way process
2.The downward communication flows from
a superior to a superior
a subordinate to superior
a subordinate to a subordinate
a superior to subordinate
…………………….channel of communication called the grapevine
horizontal
formal
informal
vertical
Examples of oral communication
telephone
letter
fax
Written communication includes
film
reports and forms
interview
speaking
Pictures, slides, films fall under
reporting
body language
audio visual communication
visual communication
A memo is an example for
lateral communication
internal communication
external communication
written communication
Communication means …………………..information, feelings, thoughts and others
conveying
to receive
exchange of
all of the above
Informal communication is otherwise known as ………………………….communication
visual
grapevine
lateral
horizontal
Communication is the ………….of the business
nervous system
backbone
life blood
both (1) and (2)
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