When you speak to your friend or family member, he/she totally focuses on what you say.
Always____Mostly____Sometimes____Occasionally____Never
He/she listens to your problems even if he/she disagrees with what you say.
Always____Mostly____Sometimes____Occasionally____Never
If he/she does not understand your problem, he/she asks you clarifying questions to better understand the problem.
Always____Mostly____Sometimes____Occasionally____Never
He/she seems to make a conscious effort to block out any extraneous noise so he/she can focus on what I say.
Always____Mostly____Sometimes____Occasionally____Never
He/she checks with me once I have stated the problem to make sure he/she understands me correctly.
Always____Mostly____Sometimes____Occasionally____Never
He/she listens to my complete response before responding.
Always____Mostly____Sometimes____Occasionally____Never
He/she pays attention to my non-verbal behavior.
Always____Mostly____Sometimes____Occasionally____Never
He/she communicates empathy to me when I communicate that I have a problem.
Always____Mostly____Sometimes____Occasionally____Never
After speaking with him/her, I feel understood.
Always____Mostly____Sometimes____Occasionally____Never
In general, he/she is a good listener.
Always____Mostly____Sometimes____Occasionally____Never
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