Assume that you are a management consultant. Although Prime Safety Limited (PSL) is a
success, they are aware that their operation could be improved. They have invited you, in
your capacity as a consultant, to review their operation and make appropriate
recommendations. You have visited PSL and your findings from the visit are contained
within the case study ‘Prime Safety Limited’. Based on the information in the case study, you
should write a management report for senior management at PSL, analysing should PSL
implement cells in its sewing department? If not, what alternative approaches could PSL
follow to address the concerns raised in the case?
.
In making your analysis and recommendations you should draw on the lecture and
seminar material, such as identification of operations, transformation processes,
volume/variety mix, products and services design, process design, layout, quality and
strategy.
Implementing the changes at PSL will be a job for themselves, so how this is achieved is not
your responsibility. You need to recommend what is required, rather than how it will be
achieved. In particular, technical specifications are not necessary. Your recommendations
should be general so, for example, detailed instructions for the content of a website are not
appropriate.
Bear in mind your report should be written from an operations management perspective.
Please also note the marking criteria, available on Canvas.
Revision: 2
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Structure of your report
Whilst you may include other information, your report should contain at least four basic
sections:
Introduction: Explain what the report is about and any information required to understand the
problem.
Analysis: This is an examination of the current situation and identification of any problems.
Conclusions: These should summarise the issues found in the analysis and identify any links
or patterns in the information.
Recommendations: Based on what you have found, write your recommendations for the
benefit of the senior management at PSL.
Also see the Marking Criteria.
A good reference book, available in the Robinson Library as an electronic download, is:
Slack, S. and Brandon-Jones, A. 2019. Operations Management. 9th ed. Harlow: Pearson
Earlier editions by either Slack, Brandon-Jones and Johnston or Slack, Chambers and
Johnston are also suitable.
Other books on Operations Management are also appropriate.
Notes
1) Whilst it is perfectly acceptable to consult (and reference) other sources for information
on operations management theory, information regarding PSL should only be taken from
the case study. No other sources regarding PSL should be consulted.
2) Whilst you obviously need to refer to the case study to provide justification of your
findings, simply repeating large portions of the case study as ‘background’ will not gain
you many marks. Therefore repeating the case study in your report should be done
sparingly, and be justifiable in the context of your report.
3) The important aspects of your work will be both the analysis of the situation, and your
recommendations. Both of these will be a reflection of the quality of your thinking.
4) References, if necessary, should be used where appropriate, but mostly this is about your
analysis, understanding and evidence of your thinking
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