150 words
Identify three key processes associated with the following business activities for a typical company: sales and marketing, supply chain management, managing information technology, and managing human resources. Do not repeat your classmates’ processes.
List two common processes that you perform as an online college student at GMC. Do not repeat your classmates’ processes. How can these processes be improved? What types of non-educational institutions perform similar processes and might be cand
idates for benchmarking?
The kaizen philosophy seeks to encourage suggestions, not to find excuses for failing to improve. Typical excuses are “If it’s not broken, don’t fix it,” “I’m too busy to work on it,” and “It’s not in the budget.” Think of at least two other excuses why people don’t try to improve. Do not repeat your classmates’ excuses.
