ealthcare Artificial Intelligence Evaluation
Objectives
• Evaluate AI tools for healthcare
• Reflect upon your evaluation
Objectives
• Evaluate AI tools for healthcare
• Reflect upon your evaluation
Overview
AI has taken the world by storm, and healthcare is no exception. The development and adoption continue to evolve.
AI is currently being used in:
• Clinical Decision Support
• Patient Monitoring
• Administrative Tasks
• Telehealth and Virtual Assistants
• Education and Training
In this assignment, you will have the opportunity to examine and evaluate several free healthcare AI tools. As you examine each tool,
consider the pros and cons of the tool and the impact it may have on healthcare.
Overview
AI has taken the world by storm, and healthcare is no exception. The development and adoption continue to evolve.
AI is currently being used in:
• Clinical Decision Support
• Patient Monitoring
• Administrative Tasks
• Telehealth and Virtual Assistants
• Education and Training
In this assignment, you will have the opportunity to examine and evaluate several free healthcare AI tools. As you examine each tool,
consider the pros and cons of the tool and the impact it may have on healthcare.
Instructions
Save this document to your computer. Complete Part I and Part II. Upload completed document to Canvas.
Part I: Select 3 AI tools from the list provided. Visit each site and answer the evaluation prompts in the chart below.
Part II: Compare the two AI Symptom Checker tools provided; fill in the chart; answer the Reflection questions. Save your document
and submit to Canvas.
Instructions
Save this document to your computer. Complete Part I and Part II. Upload completed document to Canvas.
Part I: Select 3 AI tools from the list provided. Visit each site and answer the evaluation prompts in the chart below.
Part II: Compare the two AI Symptom Checker tools provided; fill in the chart; answer the Reflection questions. Save your document
and submit to Canvas.
Part I: Evaluating AI
Select 3 of the following AI tools to evaluate:
https://www.talk2us.ai/
S.A.R.A.H, a Smart AI Resource Assistant for Health (who.int)
Freed (getfreed.ai)
Heidi | Free AI Medical Scribe | Your AI Resident (heidihealth.com)
AI Tool Prompt Evaluate Results Reflection
• Describe the AI tool
you are evaluating.
• What is its purpose?
• Create a prompt and
enter that prompt into
the AI tool.
• Refine the prompt or
ask additional
questions if needed.
• What results did you
receive?
• Were they accurate?
• What are the pros of
this AI tool?
• What are the cons of
this AI tool?
• What impact might this
t o o l h a v e o n
healthcare?
• Describe the AI tool
you are evaluating.
• What is its purpose?
enter that prompt into
the AI tool.
• Refine the prompt or
ask additional
questions if needed.
• What results did you
receive?
• Were they accurate?

• What are the cons of
this AI tool?
• What impact might this
t o o l h a v e o n
healthcare?
Part II: AI Symptom Checker Comparison
Compare the following symptom checker AI tools. Fill in the chart below. Include the prompt you entered. Evaluate the results.
After comparing both tools, complete the Reflection below.
Docus AI Symptom Checker: Quick and Accurate Health
Insights Symptomate – Check your symptoms online
Prompt: Prompt:
Evaluate Results: Evaluate Results:
Reflection
In 250-350 words, summarize each AI tool. Did both provide the same results? Did you need to revise your prompt to refine your
answer?

SOLUTION

Healthcare Artificial Intelligence Evaluation Template

Part I – Evaluating AI

AI Tool	Prompt	Evaluate	Results	Reflection
Tool 1 (Example: Heidi Health)	Example Prompt: “Summarize the key points from this patient note: 45-year-old male with chest pain, high blood pressure, history of smoking.”	– AI scribe for healthcare providers. – Purpose: Transcribes and summarizes clinical notes in real-time.	Returned a structured SOAP note summary, highlighting symptoms, risk factors, and follow-up needs.	Pros: Time-saving for clinicians, structured notes, HIPAA compliance. Cons: Limited free use, requires clear input, occasional over-summarization. Impact: Could greatly reduce documentation burden and improve patient encounter efficiency.
Tool 2
Tool 3

Part II – AI Symptom Checker Comparison

Tool	Prompt Used	Evaluate	Results
Docus AI Symptom Checker	Example: “I have had a persistent cough for 2 weeks, fatigue, and mild fever.”	Lists possible diagnoses with probabilities and severity ratings. Allows patient to refine symptoms.	Returned top possible causes: bronchitis, pneumonia, viral infection. Gave advice to see a doctor for further testing.
Symptomate	Same prompt as above	Asks multiple follow-up questions before giving results, provides more patient-friendly language.	Returned possible causes: flu, COVID-19, bronchitis. Suggested home remedies and when to seek urgent care.

Reflection (250–350 words)

Both AI tools successfully provided differential diagnoses for the same symptom input, but their approach differed significantly. Docus AI was faster and offered a probability ranking for each potential condition, which could be valuable for clinicians but might overwhelm a layperson with medical jargon. Symptomate, on the other hand, used an interactive question-and-answer method to refine results, making it more approachable for the general public but slower to produce an answer.

Neither tool gave identical results—although both included bronchitis as a possibility, Docus leaned toward bacterial infections while Symptomate considered viral causes like COVID-19 and influenza. This difference may stem from each AI’s training data and medical guidelines reference set.

I found that refining the prompt improved accuracy, especially when adding details like “history of asthma” or “smoker.” Without refining the prompt, both tools gave a wider range of possibilities. This shows how crucial detailed input is when using AI in healthcare.

Overall, both tools could have a positive impact by improving patient awareness and potentially guiding them to timely medical care. However, these tools should never replace professional diagnosis—rather, they should be seen as complementary aids for initial assessment and patient education.

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