You are the training director for a training program designed to prepare people to become certi-fied as program managers. The training is divided into five sections. Each section consists of two days of training for each of four weeks. Each section has a different trainer who is an expert in the content of that section. At the end of each week, the trainees take a test to measure what they have learned. You’ve just reviewed the results of the last four cohorts to have completed the training. Yo
Read Case #2 on page 172 of your text. (Do not do both!) Answer the question for yourself, what’s not working and what could have been done…