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Explain to Randy why his estimate of four workers needed during the early weekday period is flawed. Remember that his background is in political science with acquired IT expertise. Create an explanation that he will understand. List six important assumption required to apply the M/M/s queueing model at the IMD help desk for evaluating the two alternative presented in this analysis. For each assumption, write 1-2 sentences explaining why it is a valid assumption.
AD 605 Operations Management IMD Help Desk Case Study Study the case study document. Work with your team on the following questions. Important: For…