EDSP 622 Task 1: Part B – Lesson Plans for Learning Segment LESSON # 1 Subject/Topic: ELA Literacy/ Writing an introduction Lesson Structure or Grouping: Whole Class ☐ Small Group ☐ 1:1 X Other (specify): Click or tap here to enter text. Resources and Materials: The curriculum: Expanding Expression tool (EET) and rubric. EET visual…

EDSP 622 Special Education Task 1: Context for Learning Information TASK 1: CONTEXT FOR LEARNING INFORMATION Respond to the prompts below (no more than 4 single-spaced pages, including prompts) by typing your responses within the brackets following each prompt. Do not delete or alter the prompts. Pages exceeding the maximum will not be scored. About…

Area Homes Performance Overview Area Homes measures the timeliness of housing repairs. All repairs are placed into one of two categories, urgent and normal. There is a target to complete 95% of urgent repairs within 1 working day and 95% normal repairs within 20 days – both performance values are measured quarterly to ascertain achievement…

Area Homes Performance Benchmarking Area Homes, along with hundreds of other housing organisations from across England, annually submit performance, financial and housing information to a national agency for benchmarking purposes. Such housing organisations are then encouraged to use this data to compare themselves with their counterparts. The information is also made available to the public…

Area Homes Scenario B Overview of Housing Repairs Operation To maintain their portfolio of properties, Area Homes has a sizable housing repairs function. This is a back-office operation based at the Area Homes works depot. All requests from tenants for repair work are logged by the Area Homes call centre and these then pass electronically…

Area Homes Individual Job Data: Sample 1 Ref 314 Contact date 2.4.– Property 25 West Street, Hull. HU1 2BC Job description Electrical socket not working Status Repair visit completed 22.4.– Ref 315 Contact date 2.4.– Property 114 Up Lane, Hull. HU4 2AT Job description Front door sticking Status Repair visit completed 19.4.– Ref 316 Contact…

Area Homes Call Centre Performance Data Call centre annual activity measures Repairs Calls answered 16770 Abandoned calls 1177 Total number of calls 17947 Ave call duration (seconds) 184 On target (180 sec/call) N Ave waiting time (seconds) 62 Tenancy Management Calls answered 80586 Abandoned calls 3358 Total number of calls 83944 Ave call duration (seconds)…

Area Homes Call Centre Observations The following material represents the results of listening in to telephone conversations between call handlers working for Area Homes and tenants ringing up about repairs to their properties. They represent the actual data gathered by you when undertaking 3 observation visits to the Area Homes call centre in Hull. For…

Area Homes Additional Depot Data During a meeting with one of the operational managers at the Works Depot he described some of the difficulties that his staff, the tradespeople, were regularly encountering whilst trying to undertake their work. It was quite common for his people to visit a property to undertake a repair and find…

Rubric Detail   Select Grid View or List View to change the rubric’s layout. Name: NRNP_6645_Week3_Assignment_Rubric Grid View List View   Excellent 90%–100% Good 80%–89% Fair 70%–79% Poor 0%–69% Develop a 3- to 4-page paper considering the role and efficacy of the leader of a group therapy demonstration. Be sure to address the following: ·   Describe the group therapy techniques…