Please summarize the key points based on each chapter below and provide empirical/examples support for each based on the healthcare industry
Chapter 2
Different ways of classifying (and understanding) production systems.
System design versus system operation.
Major characteristics of production systems.
Contemporary issues in operations management.
Operations as essentially managerial (planning, staffing, etc.)
Chapter 4
The reasons, trends, and objectives of Product and Service Design.
The Design Process (Designing for mass customization, reliability, robust design, etc.).
Research and Development.
Standardization.
Product Design (concurrent engineering, computer aided design, remanufacturing).
Service Design.
Quality Function Deployment.
Operations Strategy.
Chapter 5
Chapter 5 – Capacity planning refers to the activities of the firm in determining the capacity of a plant or a facility in terms of equipment, machines, space, workers, and processes based on the resource constraints of the facility. In other words, a major function of capacity planning is to match the capacity of the machine or facility with the demand for the products of the firm.
Capacity planning can be classified into three planning horizons:
Long-range
Medium range
Short-range
Chapter 6
Analyze and understand the concepts of organization strategy, product selection, design, process selection, planning, location layout and material requirement planning, and break-even analysis. Factors impacting location decisions and international operations.
Chapter 8
Analyze the transportation/logistics model, inventory management and the management of waiting lines.
Chapter 9&10
Chapter 9: Management of Quality
Chapter 10: Quality Control Chapter & 10s: Acceptance Sampling.
Just In Time and Lean Operations to develop a project management schedule and forecasting
Chapter 11
Discover the theoretical framework of operations management, while assessing the organizational strengths and weaknesses. Create and Apply project scheduling techniques, supply chain management and design decision analysis, and the assess operational risk.
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