Public Engagement Service Plan 2020/21
Strategic Planning Service
What is the Service Provided?
What is the key performance measure for this service
What is the target for this key KPT
What is the latest performance (and RAG status – Blue = complete)
*Include the date of the latest review for each KPT
Who is the Internal Lead for this Service?
How is this Service Monitored?
*Other than through existing management structures
Where is this Service Assured?
Who are the key Stakeholders for this Service
Service Area 1: To maintain ongoing institutional activity in support of our commitment to widening participation and access for all
Through the provision of targeted on and off campus events, actively support the mission around widening participation in collaboration with academics, schools and community partners
A well planned and high-quality portfolio of projects that are taken up by local schools as part of the WP DMU offer
Participation rates from local schools
Repeated engagement with schools in local area
APP target: to close the gap between disadvantaged male and female students to 0% by 2024-25
Strategic plan: To reach 6,000 school children with projects designed to raise aspirations and develop skills
PE focus on developing metrics and data around BAME, disabled, care leaver population
G
Annual Review
WP Manager
Access and Participation Plan and data return
Strategic Plan via Promoting our City Theme Board
Public Engagement review meetings
–
Schools
Community Partners
Parents/schoolchildren
DMU Staff
Actively participate in regional structures that support collaborative efforts to widen participation
Delivery of activities under the NCOP/ Outreach Hub banner that support ambitions around raising aspiration for defined target groups
Representation and Participation in the governance of regional projects
G
WP Manager
Regional governance for NCOP
–
Schools
Community Partners
Parents/schoolchildren
Regional HEI
OfS
Design and deliver specific programmes which support lower-achieving students and support progression to HE (ASPIRE etc)
Participation and feedback from yearly event e.g. ASPIRE
Robust planning and organisation across DMU in support of collaborative approach
A
Quarterly Review
WP Manager
PE review group
–
Schools and pupils
Internal stakeholders
Service Area 2: To support the dissemination of original research and knowledge that tackles real-world issues, based on lived experience and current social challenges
Increase the engagement of academics in DMU Local portfolio
Develop and implement a toolkit that supports DMU academics to adopt best practice in Public Engagement
Creation of toolkit (proposed 2020/21)
Adoption and take-up of the toolkit by DMU academics
Increase the delivery of research events with a community engagement focus
A
Quarterly Review
Head of Public Engagement
PE review group
–
Academics
Community partners
Increase the number of co-created projects with DMU academics that have a direct impact on the local community
Increase number of projects on DMU Local portfolio with a direct connection with DMU academic lead
Increase capacity of DMU Local team to articulate the impact and academic-led outcomes
Identify and promote potential areas for engagement through regular open discussion sessions with DMU academic community
Support the creation of links between DMU academic community and DMU local partners
A
Annual Review
Head of Public Engagement
PE review group
–
Academics
Community partners
Provide supporting information advice and materials for the university REF and KEF submissions where appropriate
Attendance and contribution to KEF / REF internal groups
Compilation of data and impact statements against JEF/ REF timetables
Supporting submission to REF/ KEF
G
Bi Annual Review
Head of Public Engagement
PE review group; KEF working group
–
DMU Staff
Standardise Public Engagement models at DMU
Support the development of DMU PE best practice through values work, case study, IAG and masterclasses and other forms of holistic development
Take up, attendance and use of materials
G
Quarterly review
Public Engagement Manager
PE Review group
–
DMU Staff
Increase communication across multi-disciplinary academic and community projects
Increase communication between DMU Local, academic and research centre leads, and community leaders
Events, updates, case studies, social media
Discussion and engagement around subject specific areas e.g. Covid19 recovery
G
Quarterly review
Head of Public Engagement
PE Management meetings
–
DMU academic staff
Community partners
Specific delivery of research led projects and programmes that have impact for the city of Leicester
Talent 25 Engagement and Creative Delivery
Provision of creative programme to target programme participants, as agreed in collaboration with ACE and research team
Focussed activity for recruitment in target areas in liaison with wider PE team, university structures and research team
Liaison and engagement with city creative sector to build readiness for sustainable handover at end of programme
G
Quarterly review to PE team
As needed through T25 Governance
T25 Programme Director
T25 Governance structures
PE Review group
–
DMU academic staff
Community partners
Creative industry in city
Parents/children in target areas
Support for developing ideas around Centre for Social Impact
Work with Associate Director for Public Engagement in the design and set up of the proposed centre
Engage in planning and design aspects for solutions arising from specific areas of community and academic co-creation, e.g. Covid 19 Recovery activity
G
Review as needed
Head of PE
TBC
DMU Academic
PE team
Community Partners
Service Area 3: Be responsible for community engagement with underserved communities in Leicester and across the world as part of our civic mission, and through this contribute to the student experience
Develop a robust and varied portfolio of projects that deliver impact to the local community and the university, and support student learning and skills development
Expand engagement with underserved and vulnerable communities and communities of people in Leicester, including but not limited to homeless people, prisoners, refugees, elderly and isolated,
Improve the impact measurement arising from the projects on the DMU local portfolio
Demonstrate response to community demand in a balanced manner across a value for money portfolio as a measure of economic impact measured through the number of local citizens engaged in DMU Local work
G
Bi annual review
Head of Public Engagement
PE review meetings
Promoting our City Theme board
–
Community partners
Students
Staff
PE team
Develop the involvement and engagement of students in this portfolio of delivery, supporting their development as socially responsible and globally conscious citizens
Actively involve students in community initiatives (50% in the strategic plan)
Improve health and wellbeing in Leicester by sharing the highest quality education and insight with communities and supporting public health and social welfare drives
A
Quarterly Review
Head of Public Engagement
Promoting our City; PE Review meetings
–
Students
DMU Academic staff
Make global connections to local actions through the work of the Square Mile India project, service-related DMU Global trips, and links to the SDGs
High-quality direct service DMU global trips which utilise local project ideas in a global context – measured via student and partner feedback
G
Annual review
Public Engagement Manager
PE Review meetings
–
Students
Academic Staff
DMU Global team
Support the embedding of direct service and civic engagement into learning outcomes to support service-learning ambitions
Support academics to embed these learning opportunities in their modules
Articulate to students the benefits of direct service and volunteering, within and outside of their course
Increased engagement with volunteering, applied activity, direct service on a wide number of modules
Participation in service-learning agenda for DMU
G
Bi annual review
Head of Public Engagement
–
Academic Staff
Students
Service Area 4: Good governance for Public Engagement through clear strategy, values established and implemented, and standards of good practice, using easy to interpret data and insight to showcase the impact and value of DMU local activity communicated with key stakeholders
Support and listen to the student community
Work with DSU, Faculty engagement and Sports structures to engage with and listen to students to shape our portfolio of activity
Engage in 1-2 awareness-raising campaigns each year
Utilise feedback mechanisms to support student engagement and input into our portfolio
Create a community of volunteers to support ongoing activity (2021/22)
Green
Quarterly review
Public Engagement Manager
PE Review meetings
–
Students
Faculty
DSU
Engage with wider university initiatives and deliver Public Engagement initiatives aligned to wider university objectives
PE/Local to present at faculty meetings.
PE/Local to host faculty sessions to raise awareness
Engage with Healthy DMU and DMUsport, Decolonising DMU and other structures across the university
DMU Local staff to attend Healthy DMU staff training.
DMU Local to support the delivery of 4 university-wide awareness-raising events around community challenges and current projects hat engage staff
Develop a structured communication’s approach to encompass the wide portfolio of activity from PE
G
Bi annual review
Head of Public Engagement
–
–
Students & Staff
Grow the awareness of DMU Local
Demonstrate the impact of volunteering and engagement which increases employability.
The website kept updated and refreshed.
4 case studies published annually from different project areas
Feedback from students to reflect the impact of their activity with us around graduates’ outcomes
G
Annual Review
Public Engagement Manager
PE Review meetings
Students
Staff
Clarity of processes, policies, and ways of working across the whole Public engagement portfolio as set out in this service plan
Clear processes reviewed annually to ensure smooth delivery of the departmental activity.
Regular review of progress and quality of delivery
Annual review of portfolio assessed against value, impact and student engagement
Detailed work plan and balanced allocation of delivery for team members
G
Annual Review
Head of PE/ WP manager
PE Review meetings
PE Team
Embed a strategic approach to our work
Engage stakeholders to listen, review, and create the longer term for PE at DMU.
Adopt robustly and meaningful KPT’s that will shape our portfolio and inform decision making
Collaborative work to produce an agreed set of values for DMU Local
Have an articulated and useful strategy, KPIs, and supporting plans as the operational delivery model for strategic aims.
Implemented and weaved through all work areas and projects. Included in induction & performance review.
A
Annual review
Head of Public Engagement / WP Manager
PE Mgt group
Staff
SPS for data
Service Area 5: To contribute to the achievement of United Nation SDG’s in our role as UNAI Hub for SDG16
Support the embedding of SDGs into the work of DMU Public Engagement, with a particular emphasis on SDG16
Mapping of project activity to SDGs (Completed 2019/2020/)
Awareness-raising with student body (baseline to be established 2020/21 year)
Hold specific events and activities aimed at raising the understanding and application of SDGs, working across DMU in support of collaborative approach
Ranking in University SDG performance tables
Number of projects with an explicit link to SDG16 on Local portfolio
Increase in awareness students/staff
G
Annual Review
Head of Public Engagement / PE Managers
PE Review meeting
Students
Staff
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