Question You will be allocated into groups of three (3) or four (4) students from your seminar group. After the groups are formed, the group shall nominate one representative to upload the completed assignment on behalf of the group. Each group is required to upload only one single report to Canvas. It is important for …
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You will be allocated into groups of three (3) or four (4) students from your seminar group. After the groups are formed, the group shall nominate one representative to upload the completed assignment on behalf of the group. Each group is required to upload only one single report to Canvas.
It is important for each group member to contribute substantially to the final submitted work. All group members are equally responsible for the entire submitted assignment. If you feel that the work distribution is inequitable to either yourself or your group mates, please highlight this to your instructor as soon as possible.
Further, there is a GBA declaration form (at the end of this question paper) that needs to be initialed to indicate each group members’ acknowledgment of effort put into preparing this paper. Remember to include the completed form as part of your GBA’s appendix. Your instructor will review accordingly, investigate, and decide on any action that needs to be taken, where required. Note that it is not necessary that all group members be awarded the same mark.
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Last year, a tweet went viral in Japan; a businessman in Kyoto met a potential client, and after a while, the client complimented the businessman on his watch. At first, the man started to explain the watch’s features – but then realised that what the client really wanted was for him to look at his watch, see what time it was and wrap up the conversation.
Lufkin, B. (2020, Jan 30). How ‘reading the air’ keeps Japan running. BBC Worklife.
This is an example of kuuki o yomu or what translates to “reading the air.” Develop an understanding of cross-cultural communication cues and how they affect communication (in)effectiveness by drafting a follow-up submission to this BBC Worklife piece that seeks to examine communication and relationships in Japan against that in a country of your choice.
In your allocated group, conduct research and field-based investigation that is driven by conceptual knowledge of cultural values and current knowledge of communication practices across the two cultures.
Firstly, your literature review and research shall inform your understanding of verbal and non-verbal communication habits in two countries, of which one is Japan. Secondly, qualitative data will allow you to strengthen arguments and identify relevant examples, eventually leading to the report’s conclusion that will summarise strategies to promote cross-cultural communication in the identified cultures.
- Begin by reviewing Lufkin (2020).
- Next, select a conceptual model to guide the research query that must be from content covered in the core modules of this course (e.g., Hofstede’s cultural dimensions, Neuliep’s contextual model of intercultural communication). Based on your selected theory, develop a clear research query to guide subsequent research, interview, and writing of the report body that will display your sensitivity toward the two cultures.
- In the introduction of the report, appraise the relationship between relevant theories, empirical research, and your research question in order to support the use of this conceptual model as a framework for your study.
- As a group, decide on one country to focus your comparison and, in addition to reviewing credible research (e.g., from journal articles), collect collaborative data via in-depth interviews with two interviewees per group member to address your research question. The chosen country is japan and Singapore
- Your interviewees must have cross-cultural experience with the selected country. Choose interviewees who are relevant to the purpose of your research query. In view of social distancing practices, interviews may be conducted via online channels such as through virtual conferencing platforms or email.
- Analyse your interview outcomes in order to identify key differences between Japan and the selected culture in terms of the conceptual model discussed in your report’s introduction. Explain how cultural examples from the two countries affect communication effectiveness and generate misunderstandings.
- In general, the report shall take into account both quantitative (empirical research) as well as qualitative (interview) support to back your group’s exploration, discussions, and recommendations for supportive and preventative measures for, respectively, communication and miscommunication.
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