Rick decided to solve the problem with the use statistical process control(spc) tools. Based on the case study and the data given,your group shall brainstorm and develop 3 tools in SPC in implementing quality improvement programmes and investigate the quality issues within their organization with the respect to these following question

Rick decided to solve the problem with the use statistical process control(spc) tools. Based on the case study and the data given,your group shall brainstorm and develop 3 tools in SPC in implementing quality improvement programmes and investigate the quality issues within their organization with the respect to these following question:

 

1) Develop a scatter diagram using a total number of shipments and number of defective shipments. Does there appear to be any relationship?

2) Develop a Pareto chart for the type defect that have occurred.

3) Referring Pareto Chart that you have drawn in question 2 analysis the Pareto Chart by 80/20 rule using fish bone diagram

 

The report should include the content as below:

  1. a)Introduction
  2. b)Statement of problem
  3. c)Study objective
  4. d)Scope of study
  5. e)Finding
  6. f)Discussion
  7. g)Conclusion
  8. h)References

 

Reference no: EM132069492

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