A portfolio is an organised collection of student work designed to represent students’ efforts and academic achievements over a period of time, in this case over a period of one term. The main purpose of this portfolio is for you to reflect upon what you have achieved and learnt throughout the term in this unit. Reflecting on your experiences will in turn give you the ability to implement the skills developed during your time.

ASSESSMENT BRIEF

Subject Code and Name

MRD403: Management of Rooms Division

Assessment

Reflection Portfolio

Individual/Group

Individual

Length

3,000 words

Learning Outcomes

This assessment addresses the following subject learning

outcomes:

a) Undertake and critically reflect upon the rooms division

supervisory functions.

b) Assess a hotel business using management theories,

concepts and business performance tools to measure, review

and evaluate the essential issues in rooms division

management.

c) Evaluate the principles of cost control and the necessary

resources for rooms division.

d) Critically reflect upon safety and security measures

practiced in rooms division of hotels, and external threats

e) Assess the importance and application of technology in

rooms division, specifically the operation of the Opera

Management System

Submission

By 11:55pm AEST/AEDT Week 10

Weighting

40%

Total Marks

100 marks

Context:

The major assessment for this unit is a Reflective Portfolio. A portfolio is an organised collection of student work designed to represent students’ efforts and academic achievements over a period of time, in this case over a period of one term. The main purpose of this portfolio is for you to reflect upon what you have achieved and learnt throughout the term in this unit. Reflecting on your experiences will in turn give you the ability to implement the skills developed during your time.

Whereas traditional academic projects expect students to be objective and impersonal, a Reflective Portfolio asks students to highlight their own personal perspectives, opinions and feelings. It provides an honest summary of the work undertaken and the skill sets that were developed.

Instructions:

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Throughout this term, you will learn about the different elements of Rooms Management in both theory and practical application. Students are required to complete a 3000-word Reflective Portfolio based upon each week / topic presented in this unit.

The Reflective Portfolio is a means to review what you have learnt on a weekly basis, how concepts have related to your past experiences, how concepts could be applied to enhance your performance as a hotel leader, challenges and areas of confusion and other thoughts / opinions relating to your weekly learning experience. It is also recommended the unit learning outcomes are reflected upon for each entry.

Format/Structure:

To complete this task, you will need to complete nine (9) journal entries. There is no specific requirement for you to follow a particular structure in the format of your journal, however a suggested format is provided below.

Avoid presenting descriptive information or explaining the meaning of each learning outcome. You can refer to yourself as ‘I’ or use ‘the author’ to maintain an academic tone. Either way, ensure your major ideas are supported by research and use proper paragraphing.

To complete this task, you will need to frame your reflections using a minimum of 12 credible sources, with at least five of these sources derived from academic text books and journal articles. There is no specific requirement for you to follow a particular structure in the format of your journal, however a suggested format is provided below.

Cite your sources appropriately using APA 6th Edition Referencing and Academic Writing Guide on SharePoint.

Applied Learning reflection should not be included in this document; this portfolio is to be primarily about the lecture topics. Your previous work history relating to hotels is encouraged to be added to complement your reflection of learning.

An introduction and conclusion is recommended, but not essential.

A TUA assessment cover sheet must be attached to your journal.

MRD403_Assessment Brief_Reflection Portfolio_Week 10 Page 2 of

Submission Instructions:

Submit your Reflective Portfolio via http://www.turnitin.com in electronic form as a word-processed file. The Learning Facilitator will provide feedback via turnitin, which can be viewed online. All grades will be posted in Paradigm.

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Assessment Criteria:

Your submission will be graded against the following criteria:

Analysis and application of new knowledge

Depth of reflection appropriate to the weekly topics

Understanding, knowledge of and engagement with the learning outcomes.

Clarity of communication (including spelling, punctuation, grammar and referencing according to APA 6thedition referencing\  MRD403_Assessment Brief_Reflection Portfolio_Week 10 Page 4 of 6

Learning Rubric: Assessment

Fail

Pass

Credit

Distinction

High Distinction

Assessment Criteria

(Unacceptable)

(Functional)

(Proficient)

(Advanced)

(Exceptional)

0-49%

50-64%

65-74%

75 -84%

85-100%

Knowledge and

Limited understanding

Knowledge or

Thorough knowledge or

Highly developed

A sophisticated

understanding of

of required concepts

understanding of the field

understanding of the

understanding of the field or

understanding of the field or

learning outcomes

and knowledge

or discipline.

field or discipline/s.

discipline/s.

discipline/s.

(25%)

Key components of the

Resembles a recall or

Supports personal

Well demonstrated capacity

Mastery of concepts and

assignment are not

summary of key ideas.

opinion and

to explain and apply relevant

application to new

addressed.

information

concepts.

situations/further learning.

substantiated by

evidence from the

Excellent demonstrated

research/course

capacity to demonstrate,

materials.

explain and apply relevant

Demonstrates a capacity

concepts.

to explain and apply

relevant concepts.

Depth and analysis of

Presents description (i.e.

Draws out some key

Experiences related to

Dialogic reflection. The

The reflection is analytical or

reflection

recounts experience)

learnings. The analysis

the topic are presented

reflection is analytical or

integrative, clearly linking

(30%)

with no attempt to

focuses primarily on

effectively using the

integrative, linking factors

factors and perspectives

analyse or draw

basic knowledge.

students own personal

and perspectives around

around the weekly content.

meaning from this

perspectives, opinions

weekly content.

experience.

Other positions/points

and feelings

Identifies developments in

of view are not a feature

Demonstrates a capacity to

thinking and formulates

No attempt is made to

of the discussion.

The description provides

draw on past and current

conclusions and a substantial

move beyond own

an adequate focus for

work experience to engage

position regarding own

experience or to extend

There is some evidence

further reflection. It

with weekly content.

knowledge and experiences as

understanding through

of work undertaken but

includes a reasonably

it related to the various

other positions or points

little focus on skill sets that

thorough statement of

Demonstrates the ability to

topics.

of view.

were developed or benefits

thoughts and opinions.

reflect on what has been

to a hotel leader.

achieved and learnt

throughout the unit.

This position is

supported with relevant

MRD403_Assessment Brief_ReflectionPortfolio_Week 10

Page 5 of 6

experience and insightful

analysis of own and others’

points of view.

Analysis and application

Analysis mostly absent;

Use of terms relevant to

Identifying different

Thoroughly developed and

Discussing different

of new knowledge

lack of understanding of

analyse the subject matter,

perspectives; discussing

creative analysis and

perspectives, integrating the

(25%)

concepts from readings or

showing some

them and identifying the

synthesis of major theories

relations between them and

just mentioning the terms

comprehension but only a

differences between

and compared alternative

extracting implications from

without showing

generalist understanding.

them. Using concepts

methods/techniques for

differences and similarities,

understanding.

with a good

obtaining data.

appropriate to the topic.

understanding

Clarity of

Meaning is consistently

Mainly descriptive writing.

Information, arguments

Information, arguments and

The work is extremely well-

Communication

obscured by errors in

There is little discussion

and evidence are well

evidence are very well

written, logical with a clarity

(20%)

communication of ideas,

beyond description.

presented with mostly

presented; the presentation is

and maturity of presentation.

including errors in

clear flow of ideas and

logical and clear.

There is a clear flow of ideas

spelling, grammar,

The mode of

arguments.

and information with little to

punctuation.

communication is generally

The work is fluent and

no ambiguity.

coherent; expression is

Care is taken to ensure

demonstrates confidence

References are not cited

generally clear; no

accuracy of punctuation,

with the material; the method

Demonstrates expert use of

appropriately using APA6

persistent errors in spelling,

spelling, and

and style of presentation is

high-quality, credible and

style.

punctuation, or grammar.

grammatical structure.

entirely appropriate, as are

relevant research sources to

vocabulary and syntax.

support and develop

Demonstrates use of

Demonstrates consistent

arguments and position

credible and relevant

use of credible and

References are integrated

statements. Shows extensive

research sources to support

relevant research

successfully, making accurate

evidence of reading.

and develop ideas.

sources to support and

use of APA6 style.

develop ideas.

References are embedded

expertly in the flow of

information and ideas.

Flawless use of APA6 style for

all forms of referencing.

MRD403_Assessment Brief_ReflectionPortfolio_Week 10 Page 6 of 6

Reference no: EM132069492

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