This module aims to develop the students’ knowledge and understanding of how behavioural & organisational issues influence project performance and how they can be harnessed to effectively deliver projects. The module starts with an overview of management approaches to illustrate the move towards a people-focussed attitude to the management of projects and organisations. Exploration of the issues around understanding self, and understanding others, is based on this foundation and sets the scene for team theory & leadership. Matters related with communication are studied with reference to this background knowledge. Conflict theory and resolution and ‘learning from experience’ constitute the latter part of this Module. Here the focus is to help participants appraise the benefits of appropriate conflict resolution strategies and learning from experience in project environments. Conflict and negotiation are studied in the context of personal and cultural differences. To a large extent the module adopts a problem-based learning (PBL) approach. Here, PBL is facilitated through problem-solving exercises that are based on prominent case studies and game play exercises. The module helps the students achieve programme learning outcomes against every group of Post- graduate Attributes. It plays an important role in the achievement of those outcomes listed under Academic Literacy, Critical Self-awareness and Active Citizenship.
