BSBRSK401 Identify risk and apply risk management Process Candidate Assessment Tool STUDENT NAME: STUDENT ID: ASSESSOR NAME: UNIT CODE AND TITLE: BSBRSK401- Identifying risk and apply risk management processes ASSESSMENT RECEIPT FORM NOTE: This form must be attached on top of the completed Student Assessment Booklet when submitting.The Assessment Receipt Form must be signed and dated. DECLARATION: I am … Continue reading “risk and apply risk management processes | My Assignment Tutor”
BSBRSK401 Identify risk and apply risk management Process Candidate Assessment Tool STUDENT NAME: STUDENT ID: ASSESSOR NAME: UNIT CODE AND TITLE: BSBRSK401- Identifying risk and apply risk management processes ASSESSMENT RECEIPT FORM NOTE: This form must be attached on top of the completed Student Assessment Booklet when submitting.The Assessment Receipt Form must be signed and dated. DECLARATION: I am aware that penalties exist for plagiarism and cheating.I am aware of the requirements set by my assessor.I have retained a copy of my assessment. Student Signature:_________________________________Date:_____________________Assessment received by Technical Education Development Institute (TEDI) Staff Name: Signature: =================================TEAR HERE ================================== Students must retain this as a Record of Submission Assessment handedon: Student ID: ………………………….. Student Signature: …………………… Unit code and title: BSBRSK401- Identifying risk and apply risk management processes Assessment received by TEDI staff Name: …………………………………………………… Signature: ……………………………………………….. About this booklet This assessment booklet has been designed for students undertaking face-to-face mode of study to provide information before they undertake these assessments. It also contains assessment tools to assess the skills and knowledge required from you to be deemed competent in this unit. Please read all the information given to you when you receive this assessment booklet. If you do not understand any part of this booklet, please inform your assessor. The assessment booklet contains two (2) parts: PART 1: Assessment information: This part contains information on the assessment for this unit of competency and how an assessment will be conducted throughout this unit to achieve the competency. It includes: Application of the unit of competencyPurpose of assessmentElements, performance evidence and knowledge evidence requirements of the unitConditions, context, required resources and location of the assessment Assessment tasks Outline of evidence to be collected Administration, recording and reporting the requirements including special adjustments, appeals, reasonable adjustments and assessors’ intervention. PART 2: Assessment tasks: This part contains the information to undertake the assessment task successfully. In each assessment task, students will find the following information: Task instructions Role play/Practical Demonstration informationInformation on resources required, where applicable. PART 1 Assessment Information Application of the unit of competency: This unit describes the skills and knowledge required to identify risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role. It applies to individuals with a broad knowledge of risk analysis or project management who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of these tasks to others. In this unit, risks applicable within own work responsibilities and area of operation, may include projects being undertaken individually or by a team, or operations within a section of the organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication. Purpose of assessment: The purpose of assessment is to determine competency in the unit BSBRSK401- Identify risk and apply risk management processes. Performance evidence: Evidence of the ability to: Identify risksConsult with relevant stakeholders to analyse and evaluate risksIdentify and evaluate control measuresDevelop and implement treatment plans for own area or responsibilityRefer risks that are beyond own area of responsibility to othersMaintain risk management documentation. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once. Knowledge evidence: To complete the unit requirements safely and effectively, the individual must: Outline techniques for identifying and evaluating risks.Outline organisational policies, procedures or processes for risk management.Give examples of areas where risks are commonly identified in an organisation.Outline the purpose and key elements of current risk management standards.Outline the legislative and regulatory context of the organisation in relation to risk management.Describe the organisation’s auditing requirements relating to risk management. Context and conditions for assessment: To comply with the assessment conditions of this unit: Skills for this unit of competency will be demonstrated in Technical Education Development Institute classroom/Computer lab located at Level 1, 212 King St, Melbourne, Victoria 3000 You will have access to suitable facilities, equipment and resources, including template documentation, policies and procedures to undertake the assessment tasks for this unit of competency (refer appendix 1,2 & 3 ) Resources required: The assessor will ensure that assessment is conducted in a safe environment and you have access to the following resources for the unit: • Computer with internet connection to refer to various resources • Student assessment booklet • Technical Education Development Institute Learners’ resources for the unit BSBRSK401- Identifying risk and apply risk management processes. Clustering/holistic assessment: There is no provision for clustering of assessments in this unit. Competency requirements: To be deemed competent in this unit, you must satisfactorily complete all assessment tasks. Students with unsatisfactory completion of any of the assignment tasks will be deemed Not Yet Competent (NYC). Assessors will ensure that the evidence collected meets the requirements of the Rules of Evidence (authentic, current, sufficient and valid) prior to entering results into the competency record sheet. Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC) after two reassessments in a unit of competency, student will be required to repeat the unit as per the scheduled delivery of the course. For further details, refer to Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. Assessment tasksAssessment descriptionLocation of assessmentAssessment Task 1 (AT1): Knowledge TestStudents are required to complete the knowledge test to be deemed competent. The learners are required to answer in brief. They must answer all the questions correctly to be marked satisfactory. Technical Education Development Institute training campusAssessment Task 2 (AT2): Case study and Role play This assessment is case study-based assessment, where you are required to read the brief provided and answer the questions and conduct a role play at the end of this task.Technical Education Development Institute training campus Assessment tasks: To achieve competency in this unit, you must satisfactorily complete all the following assessment tasks within the date and time specified by your trainer/assessor. This will demonstrate that you have all the required skills and knowledge for this unit. Outline of evidence to be collected: You must submit the following evidence to be marked competent for this unit. Your assessor will ensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient, current and authentic. Assessment Task 1 (AT1): Knowledge TestAnswer all questions correctly in the Knowledge Test and submit to your assessor electronically. Complete and sign the cover sheet for assessment taskAssessment Task 2 (AT2): Case study and Role playCompleted Appendix 2 and Appendix 3Role play demonstrated at a date and time specified by the Assessor. (Task-4)Completed and signed Assessment cover sheet for assessment task. You must read and follow this information carefully while completing assessments for this unit of competency and if you are unsure of any instruction, please contact your assessor to clarify. The assessments are intended to be equitable, fair and flexible. Submission of assessment: You must ensure that the completed assessment tasks are submitted along with the assessment cover sheet: Your assessor will mark the submitted assessment, provide feedback to you and complete the comments section against each task, where applicable. ALL tasks must be completed in legible English. It is preferred that the tasks submitted for assessments are typed.You must submit all assessments on or before the due date specified by the assessor as per the training plan.Extensions for individual assessment tasks may be negotiated in specific circumstances with your assessor/trainer. However, you need to provide genuine evidence documents when seeking an extension to due date (e.g. extensions due to illness will require a medical certificate). To arrange an extension, you must speak to your assessor prior to the due date. Extensions must be confirmed by the trainer in writing. You are permitted to use dictionaries and to seek support (as required) unless it puts in jeopardy the integrity of the assessment, your assessor will let you know if this is the case.Unless the assessment task specifically allows pair work or group activities such as brainstorming, you must submit your own original work and must not copy the work of other students. Plagiarism is unacceptable. Recording an assessment result: Once the assessments have been completed, the assessor will record the assessment results on the student assessment record sheets and all results will be approved by the Training Manager. Assessors will check that you have completed the signed student declaration prior to filling out the assessment sheet. Retaining assessment records: Technical Education Development Institute will securely retain all completed student assessment items for each student for a period of six months from the date on which the judgement of competence for the student was made. Technical Education Development Institute will also retain sufficient data to be able to reissue AQF certification documentation for a period of 30 years. The assessor will ensure that the student records are securely retained and stored in accordance with the Technical Education Development Institute record control policy accessible by the Student Administration Officer. Assessment outcomes: – For unit of competency: There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent (requires more training and experience). You will be awarded C = Competent on completion of the unit when the assessor is satisfied that you have completed all assessments and have provided the appropriate evidence required to meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in accordance with the Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. For assessment task: There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory. On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if you have completed the task successfully, submitted all evidence and satisfied the assessment criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or does not meet the requirements of the assessment criteria. Re-assessment: If you are unsuccessful at achieving competency at the first attempt, you will be given two further opportunities for re-assessment at a mutually agreed time and date. For further details, refer to the Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. As this is a competency-based program, the assessment continues throughout the program until you either achieve Competency in the assessment tasks or a further training need is identified and addressed. Student access to records: You have the right to access current and accurate records of your participation and results at any time. You can request a copy of your records (results or attendance progress) by contacting the student administration or assessor. Support: You may seek clarification about the assessment information and the instructions and tasks at any time from the assessor. Reasonable adjustments and special learning needs: Technical Education Development Institute works to ensure that students with recognized disadvantages can access and participate in education and training on the same basis as other students. Disadvantages may be based, for example, upon age, cultural background, physical disability, limited or non-current industry experience, language, numeracy or digital literacy issues. Where pre-training interviews and LLN assessments reveal that a student may require special support or where, after enrolment, it is made apparent that the student requires special support, reasonable adjustments will be made to the learning environment, training delivery, learning resources and/or assessment tasks to accommodate the particular needs of the student. An adjustment is reasonable if it can accommodate the student’s particular needs, while also taking into account factors such as the student’s views, the potential effect of the adjustment on the student and others and the costs and benefits of making the adjustment. Any adjustments made must: be discussed, agreed and documented in the assessment recordbenefit the studentmaintain the integrity of the competency standards and course requirements as stipulated in the training packagebe reasonable to expect in a workplace. Reasonable adjustment may consist of: providing additional time for students to complete learning and assessment taskspresenting questions orally for students with literacy issuesasking questions in a relevant practical contextusing large print materialextending the course durationPresenting work instructions in diagrammatic or pictorial form instead of words and sentences. Complaints and appeals: If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In the first instance, you are encouraged to appeal informally by contacting the assessor and discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you may appeal further to training manager. If you are still dissatisfied, you may appeal formally and in writing to have the result reviewed. For more information, refer to the Assessment Policy and the Complaints and Appeals Policy and Procedures available in Technical Education Development Institute Website. Assessor intervention: Assessors will check if you are ready for the assessment, and defer the assessment if you are not. Feedback will be given to you at the completion of the assessment. During role play, the assessor may act as a client or employer, where required, but the assessor will not interfere with the assessment. If the assessment activities might impact on your safety or that of others, the assessor will stop the assessment immediately. Plagiarism, cheating and assessment dishonesty: Technical Education Development Institute considers plagiarism and cheating as a serious misdemeanor. Evidence of plagiarism and cheating is treated on a case by case basis and the consequences for students engaging in such practices may include failure of the assessment or unit or exclusion from the course. For more information, refer to Technical Education Development Institute’s Assessment Policy. Note: Referencing is a way of acknowledging the source of information that a person uses to research your assignment. References should be provided whenever someone else’s words. Ideas or research is used. One should also provide references for any information used. Website, journals, Research paper, Blogs, article and any other online sources needs to be referenced. Assessor feedback: Assessors will provide feedback on the assessment that you have submitted. This can identify your strengths and weaknesses or be an overall comment on your submission. A copy of the feedback along with your submission will be given to you and you must keep a copy of it throughout the completion of the course. Student Declaration: I…………………………………………………………………… (Student Name) have read and understand the information provided above and also understand and accept that any act of plagiarism and academic dishonesty may have penalties including cancellation or suspension of my enrolment with Technical Education Development Institute. I further declare that: All assessment work submitted for this unit competency is my own original work and plagiarism and collusion has not occurred.Assessment work has not been copied or submitted for any other unit/course.I have taken proper care and effort to ensure my work has not been copied by another person.I have retained a copy of this assessment for my own records in the event I have to reproduce my work.I am aware that any assessment deemed unsatisfactory will require me to undergo reassessment which may be different to the one originally submitted. Student signature: ……………………………………………………… Date: ……/……/……. PART 2 Assessment tasks Assessment Task Cover Sheet Task 1 (AT1) Student detailsStudent Name: Student ID: Assessment detailsUnit of Competency:BSBRSK401- Identifying risk and apply risk management processesAssessment Task 1:Knowledge TestDate of Submission: Assessment Outcome: Satisfactory Not Satisfactory Feedback:Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks Google check for plagiarism Yes No Check for copying/collusion Yes No Check for authenticity (own work) Yes No Cheating or use of model answers Yes NoStudent: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights. Signature: ………………………………………………… Signature: ……………………………. Date: ……………………………………………………….. Date: ………………………………… Assessment task 1: Knowledge Test Required documents and equipment: Computer with internet connection to refer to various programs such as MS word, MS excel, MS PowerPoint or any other recognised software program.Technical Education Development Institute Learners’ resources for the unit BSBRSK401- Identifying risk and apply risk management processes (organised by the trainer/assessor)Learner’s notesRefers Aspire ResourcesRefers Small Print Resources Instructions for students: This assessment will be conducted in Computer lab with access to the resources listed above.You must answer all knowledge questions as part of this assessment and submit answers in electronic copy. The assessor will verify the authenticity of the work by asking questions regarding the answers provided. You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.Be concise provide explanation according to the given word-limit and do not provide irrelevant information. Be careful, quantity is not quality.Students are not allowed to discuss answers during this assessment with other classmates.Be careful to use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender inclusive language should be used.When you quote, paraphrase, summarise or copy information from the sources you are using to write your answers/research your work, you must always acknowledge the source.You are required to mention your name and student Id in either header or footer of the assessment document to be submitted. Planning the assessment Access all resources mentioned in required resources, either printed copies or access via the internet. You must answer all questions in the knowledge test assessment. Time allocated to complete this assessment is 4 hours.Complete and submit the assessment on the same day of the assessment.Assessor will set a time to provide feedback. Evidence specifications: At the end of the assessment, student will be required to submit the following evidence on the same day of the assessment. Completed assessment task with all questions answered.Completed and signed cover sheet for the assessment. Evidence submission: Documentation must be submitted electronically.Assessor will record the assessment outcome on the assessment cover sheet. Knowledge Test QUESTION NUMBERQUESTIONS Students response (to be completed by the assessor) Question 1: In relation to determining risk objectives and standards, list 4 types of standards that need to be considered. (20-30 words) S NS Question 2: Using the figure 1 – under section 1 heading Identify Risks, what are the 5 steps to a risk management plan. (20-30 words) S NS Question 3:In relation to establishing risk context, list 4 types of risk contexts. (20-30 words) S NS Question 4:In relation to establishing risk context, explain the difference between external and internal context and how they impact on risk (30-50 words) S NS Question 5: In relation to establishing risk context, list 4 types of risks. (20-30 words) S NS Question 6:In relation to identifying risks,list 4 risk-identification methods. (30-50 words) S NS Question7: In relation to classifying risks,list 8 risk categories. (30-50 words) S NS Question8: In relation to classifying risks, what is the benefit of having a sample or general risk category list? (50-70 words) S NS Question9: In relation to analysing risks, list 5 things risk-ranking systems may include. (20-30words) S NSQuestion10: In relation to analysing risks, explain the difference between Qualitative and Quantitative risk analysis ranking systems. (50-70 words) S NSQuestion11: Delegated authority refers to planning and activities that may: (30-50 words) S NSQuestion12: In relation to using risk analysis processes, within delegated authority, to analyse and qualify risks, threats and opportunities, explain what Risk Qualification is: (50-70 words) S NS Question13: In relation to determining risk priorities in agreement with clients and other stakeholders, explain why it is important to extend the risk analysis process to include risk priorities: (50-70 words) S NS Question14: A Risk-management plan may include: (30-50 words) audit trail for risk management over life cycleformat of informationorganisation systems and risk methodsmanual and computerised systemsrisk registersummary outcome of risk processesall of the above S NS Question15: In relation to documenting risk analysis outcomes, make a list of the important risk assessment information you should record. (50-70 words) S NSQuestion16: In relation to establishing risk treatments and controls, risk controls may include: (30-50 words) S NSQuestion17: In relation to establishing risk treatments and controls, explain what best industry practice is and why it’s an important part of managing risk. (50-70 words) S NSQuestion18: In relation to establishing risk treatments and controls, Risk-treatment options may include: (20-30 words) S NSQuestion19: In relation to considering and determining treatment options using agreed consultative methods, give an example of what risk avoidance is: (30-50 words) S NSQuestion20: Explain how you would record and implement agreed risk treatments. (50-70 words) S NSQuestion21: In relation to establishing risk treatments and controls, what are the 4 types of information that need to be detailed for each risk identified in the risk assessment? (20-30 words) S NSQuestion22: In relation to establishing risk treatments and controls, explain how you would update risk plans and allocate risk responsibilities to team members. (20-30 words) S NSQuestion23: In relation to monitoring and controlling project risks, list 5 risk-review processes used to maintain currency of risk plans. (20-30 words) S NSQuestion24: In relation to monitoring and controlling project risks, the organisations monitoring and review processes should encompass all aspects of the risk management process for the purposes of: (30-50 words) S NSQuestion25: In relation to regularly monitoring the risk environment to identify changed circumstances impacting on risks, the project environment includes: (20-30 words) S NSQuestion26: In relation to monitoring and controlling project risks, explain how you would regularly monitor risk environment to identify changed circumstances that impact on risks. (30-50 words) S NSQuestion27: In relation to monitoring and controlling project risks, risk responses may be made: (30-50 words) S NSQuestion28: Complete this sentence: (10-20 words) All changes are updated on risk management plans ____________ S NSQuestion29: In relation to modifying plans to maintain currency of risk treatments and controls, regularly reviewing your risk management plan is essential for: (10-20 words) S NSQuestion30: In relation to reviewing project outcomes to determine the effectiveness of risk-management processes and procedures, explain how you would evaluate project outcomes. (50-70 words) S NSQuestion31: Explain how you would identify and document risk-management issues and recommend improvements for application to future projects. (50-70 words) S NSQuestion32: Outline the purpose and key process elements of the current AS/NZS Standard on risk management. (30-50 words) S NSQuestion33: Outline the legislative and regulatory context of organisations in relation to risk management. (50-70 words) S NS Assessment Task Cover Sheet Task 2 (AT2) Student detailsStudent Name: Student ID: Assessment detailsUnit of Competency:BSBRSK401- Identifying risk and apply risk management processesAssessment Task 2:Case Study and Role PlayDate of Submission: Assessment Outcome: Satisfactory Not Satisfactory Feedback:Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks Google check for plagiarism Yes No Check for copying/collusion Yes No Check for authenticity (own work) Yes No Cheating or use of model answers Yes NoStudent: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights. Signature: ………………………………………………… Signature: …………………………….. Date: ……………………………………………………….. Date: …………………………………… Assessment Task 2: Case Study and Role Play Required documents and equipment: Computer with internet connection to refer to various programs such as MS word, MS excel, MS PowerPoint or any other recognised software program.Technical Education Development Institute Learners’ resources for the BSBRSK401- Identifying risk and apply risk management processes (organised by the trainer)Learner’s notesAppendix 1 (provided by trainer/assessor)Appendix 2 (provided by trainer/assessor)Appendix 3 (provided by trainer/assessor)BizOps Enterprises templates, plans, policies, and procedures: Ø Company profile Ø Company business plan Ø Organisation operational plan Ø Organisational chart Ø Vision, mission, values statement Ø Risk management policy Ø Risk management procedures Ø Risk management plan template Instructions for students: This is a case study-based assessment where you are required to read the brief provided and answer the questions at the end of this task. This assessment will be conducted in TEDI’S Campus with access to the resources listed above.You must answer all questions as part of this assessment and submit answers in electronic copy. The assessor will verify the authenticity of the work by asking questions regarding the answers provided. You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.For this assessment, you can choose any other organisation, which must be approved by your assessor.Be concise provide explanation according to the given word-limit and do not provide irrelevant information. Be careful, quantity is not quality.Be careful to use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender inclusive language should be used.When you quote, paraphrase, summarise or copy information from the sources you are using to write your answers/research your work, you must always acknowledge the source.You are required to mention your name and student Id in either header or footer of the assessment document to be submitted. Planning the assessment Access all resources mentioned in required resources, either printed copies or access via the internet.Time required for assessment: 5-7 hours (this will be completed over multiple sessions but student must submit assessment on or before the due date provided by the trainer/Assessor) and 10-15 minutes for role play (per student)Assessor will set a time to provide feedback. You must: Produce all evidence as required in this assessment.Complete and submit in due timelines.Submit with a completed and signed assessment cover sheet. Evidence specifications: At the end of this assessment, you will be required to submit following evidence before due date specified by the assessor: Completed and printed Appendix 2, Appendix 3 (Task-4)Completed and signed Assessment cover sheetDocumentation must be submitted electronically. Evidence submission: Documentation must be submitted electronically.Assessor will record the assessment outcome on the assessment cover sheet. Overview: (For this assessment, you can choose any other organisation, which must be approved by your assessor.) You receive an email from Chang Lin, Business Operations Manager. Subject: Risk management Hello, The directors are currently reviewing BizOps Enterprises’s approach to risk management and are seeking some information to support their review. I need you to prepare a report on the current risk context and the organisation’s ability to address these risks. This will require you to gather, analyse and interpret information from a range of sources. Read the background information provided below to learn more about what is required. I have provided details of all the tasks that I need to you complete in the ‘Instructions to the candidate’ section that follows. Regards, Chang Lin Business Operations Manager Background information BizOps Enterprises started as a small company and has grown into a national retail business specialising in a range of exclusive products. BizOps has more than 150 retail, online and phone order outlets across Australia. Business has been good but management is always wary of risks on the horizon, especially given the situation during the past three months. Over this period, there have been significant international, national and organisational incidents that have affected the business. On the international front, five key suppliers of our top-selling range of products have received global condemnation about using toxic or banned chemicals in their products and polluting the environment through their unsustainable production methods. Floods have affected some Asian suppliers so that the manufacture and transport of numerous top-selling lines has been interrupted for the past three months. This is affecting online sales. On the national front, Australian consumers are spending less due to the uncertain global financial situation and rumours of government tax increases that are likely to decrease household disposable incomes. Furthermore, there has been recent political uncertainty with leadership challenges and allegations of corruption. These issues and the impending federal election are leading customers, businesses and investors to take a wait-and-watch approach. Federal consumer legislation was introduced in 2011 so there is a need for all states to be brought up to date, especially with increased consumer knowledge of rights such as the product safety law. Uniform WHS laws have also been introduced by most of the states. There are some issues arising within the organisation. There has been an increase in complaints from customers about online purchasing system problems/disconnections, goods not being delivered on time and allegations that confidential customer information is being passed on to other companies. Customers have complained that the company website and online purchasing links are ‘glitchy’. There is also rising social media pressure about claims that BizOps’s major suppliers use sweatshops, child labour and manufacturing processes that cause environment destruction. Information systems and warehousing/logistics systems are more than 10 years old. Management is contemplating downsizing and adopting rigorous budgetary cuts across all sections of the organisation. Staff morale has dropped, with many conflicts between staff and complaints about hours worked and lack of training. Instructions You will need to access the following BizOps Enterprises plans, policies, and procedures: Company profileCompany business planOrganisation operational planOrganisational chartVision, mission, values statementRisk management policyRisk management proceduresRisk management plan templateReport template See the ‘Resources required’ section for how to access these documents. This assessment has been split into four separate tasks. Please complete each task in the order they appear. Task One Identify Risks and prepare a Risk Management report with the following content: Identify the risks for Biz Ops as mentioned above.Identify the risks using tools such as standard instruments developed for the organisation and contextualised for sections of the workplace’s operations, such as checklists and testing procedures.Summarise the key risks facing the organisation and list them under the following scope headings: political, economic, social, legal, technological and policy. For each, explain why it is a risk. Risks may include: use of toxic or banned chemicals, unsustainability, pollution, interrupted supply due to natural disasters, Australian economy, government instability, new consumer laws, privacy concerns, delivery problems, inconsistent quality, child labour, and outdated software. List other possible sources of data that may apply to the scope of this project; for example, market research, information from other businesses. Example: Environment law: Environment Protection and Biodiversity Conservation Act 1999(Cth)Privacy and confidentiality: Privacy Act 1988 (Cth)Company and contract law and competition and consumer protection:Competition and consumer Act 2010 (Cth)AS/NZS ISO 30111:2009 Review and outline the organisation’s current policies and procedures that relate to risk management in accordance with current risk management legislation and standards, detail the strengths and weaknesses of the existing arrangements to adequately address the identified risks and make any recommendations for changes.Identify links between the current risks and the organisation’s stated ethos.List the objectives and critical success factors for risk management at BizOps. Task Two Analyse the risks by consulting the relevant key stakeholders and document it. Key stakeholders should include: BizOps managementStaffsuppliers Customers. Methods of consultation could include: MeetingsForumsdiscussion groupsemailsNewsletters etc.You must determine the likelihood of risks which can be almost certain, likely, possible and determine level of risk which can be:low, treated with routine proceduresModerate with specific responsibility allocated for the risk, and monitoring and response procedures implemented.High requiring action as it has potential to be damaging to the organisation or project.Extreme, requiring immediate action as it has potential to be devastating to the organisation or project. You must document the analysis processes and outcomes. Task Three Using the content of the report, student must determine appropriate control measures for the risks determined and assess the risk for strength and weakness. The control measures includes:reduction in likelihood of risksreduction of consequences of risksretention of risksrisk aversiontransfer of responsibility of risksYou refer risks relevant to whole of Biz Ops or having an impact beyond own work responsibilities and area of operation to others as per established policies and procedures.Students list options commonly used in risk treatment processes.Chooses and implements control measures for own area of operation and according to the responsibilities.A proposed action plan to treat the identified risks, including:what actions are requiredwho is taking responsibilitytime linesthe monitoring processUse the information gathered to complete a risk management plan using the BizOps Risk Management Plan template, this will include evaluating each risk identified for likelihood, impact and consequences, reordering the risks in terms of priority and selecting treatments. It also includes an implementation plan that should be in the form of an action plan. Task Four A review must be regularly implemented towards the treatment against the measure of success which includes:costsreductions in impactreductions in likelihoodreductions in occurrenceUses the review results to improve the treatment of risks.Correct assistance must be provided to auditing risk in own area of operation.Monitors and reviews management of risk in own area of operation The final documents students submit for assessment will be assessed using the project criteria provided. Students must complete the assessment unassisted by the assessor or other personnel, but may refer to reference material as needed. Marking Guide Your assessment decision should be based on the following:Is the evidence provided the student’s own work?Is the evidence relatively recent and reflects current industry standard? PART B: ROLE PLAY This assessment will be conducted in the Technical Education Development Institute’s classroom in a simulated work environment with access to the resources listed above. Assessor will form you into a group with two other students. You will each take turns playing the role of the Risk Manager who is conducting a meeting with stakeholders to explain the risk management process, gain their input and ask for feedback on the risk management plan. The other two students will play the roles of stakeholders. Assessor will complete the Observation Checklist below to record the communication and interaction skills during each roleplay. It is expected that each role play will take approximately 15 minutes. Please ensure students review the Observation Checklist before they commence the roleplay so that you are fully prepared and know exactly what is expected of student. Please submit the completed Observation checklist as evidence of this task. At the completion of the role-plays, both the student and the assessor are required to sign and date the Observation Checklist, verifying that they acknowledge the outcome for this assessment task and have been provided with feedback from the assessor. Project checklist – Assessor to complete: Student Assessment CriteriaAssessor to tick the appropriate box Assessor to tick the appropriate boxSection 1 Section 2 Communication | Is the learner able to: Communicate clearly with othersAsk for help when neededFollow instructionsIdentify the task requirements including document purpose and proposed audienceConsult with others to determine meeting concepts and requirementsClarify task requirements with supervisor (assessor) as requiredYesNoSafety | Is the learner able to: Work safely at all timesEnsure your actions do not put the safety of yourself or others at risk YesNoSection 3Assessor to tick the appropriate document completed by the student.The learner identifies the risks at Biz Ops.YesNo The learner identifies risks such as human behavior, technological issues and positive risk using tools such as documentation to assist in process of identifying risk, and assessing impact and likelihood of occurrence ensuring all steps have been taken to identify all risks. YesNoThe learner documents the risks that have been identified in accordance with relevant policies and proceduresYesNoThe learner analyses and documents risks with relevant stakeholders such as employees, suppliers.YesNoThe student undertakes risk categorization which includes the likelihood of risk such as being likely, possible or rare. Student also determines the level of risk which can be e.g. low, treated with routine proceduresYesNoThe learner documents any analysis made and the outcomes.YesNoThe learner determines any appropriate control measures for risks and assesses the strengths and weaknesses. Control measures may include: reduction in likelihood of risksreduction of consequences of risksYesNoThe learner identifies control measures for all risks identified.YesNoThe learner refers risks relevant to whole of organisation or having an impact beyond own work responsibilities and area of operation to others as per established policies and procedures.YesNoThe learner chooses and implements control measures for own area of operation and responsibilities.YesNo The learner prepares and implements treatment plans.YesNoThe learner regularly reviews implemented plans for treatment plans against the measure of success which includes cost, reductions in impact.YesNoThe learner uses review results to improve the treatment of risks.YesNoThe learner provides assistance while risk auditing in own area of operation.YesNoThe learner monitors and reviews management of risk in own area of operation.YesNoRequired Evidence Attached:YesNoAssessor’s feedback: Student outcome:SNSAssessor Name and Signature: Date: Final Assessment RecordStudent name: Student ID: Assessor name: Date of completion: Unit of competency:BSBRSK401- Identifying risk and apply risk management processes AssessmentsStudent resultsSatisfactoryNot Yet SatisfactoryNot SubmittedAssessment task 1: Knowledge TestAssessment task 2: Case Study And Role PlayComments/ Feedback: Unit outcome: Competent Not Yet CompetentIs re-assessment required? Yes NoAssessor Signoff By signing this final assessment record: I confirm that the student has attempted all requirements of this unit of competencyI am satisfied the work submitted is their own work. I have informed the participant of the assessment decision. Assessor signature: Date: Student Signoff By signing this final assessment record: I have received, discussed and accept the outcome from my assessment as above for this unit of competency and I am aware of my right to appeal. Student signature: Date: Candidate Form Unit:BSBRSK401- Identifying risk and apply risk management processesCandidate’s Name: Assessor’s Name: Please provide us some feedback on your assessment process. Information provided on this form is used for evaluation of our assessment systems and processes. This information is confidential and is not released to any external parties without your written consent.Please tick Ö Yes or No for the questions below:YesNoDid you receive information about the assessment prior to the date? Were the instructions to the assessment clear and easy to understand? Did you understand the purpose of the assessment? Were you advised of the performance criteria? Were you advised of the process of the assessment? Were there any surprises in your assessment? Did you feel the assessment was fair? Was your assessor professional? Did you feel the assessment was accurate? Were you comfortable with the outcome? Did you receive feedback about your assessment? If you answered no to any of the above questions are you aware of the appeals process? Comments: Appendix1- Assessment resource in simulated business environment Technical Education Development Institute will conduct this assessment in computer lab by setting simulated business environment which is safe and experiences typical writing field of work. The following resources will be made available to the learner: Technical Education Development Institute’s office equipment and resourcessample organisational policies and procedures Copyright: Instructions in this tool have been developed by NTA and Technical Education Development Institute for sole purpose of use by Technical Education Development Institute. Any part of these assessment instructions cannot be reproduced in full or part for without approval of Technical Education Development Institute and NTA which holds authorship rights. Appendix 2- Risk Manager Role Play Information –Risk Manager Role title Risk Manager Organization Biz Ops Department Risk Management Role played by Student Is party playing the role is being assessed? Yes Other parties involved in role play and their roles Assessor- Stakeholder Other 2 Students from class- Team members Are other parties involved are being assessed during role? No Time allocated 15 mins for each student Purpose of role You are required to play the role of risk manager for Biz Ops where you will be required to manage the risk and apply risk management techniques, strategies and tools. Role play scriptYou will arrange time with your assessor for the role-play.You are required to identify project risks by determining the risk objectives and standards with input from stakeholders (played by assessor and other students)You are required to play the role of a risk manager for Biz Ops and identify any kind of risks associated with the project.You must undertake risk categorization and determine level of risk.You as a risk manager are required to analyse project risks and document risk analysis.You are also required to establish risk treatments and controls by updating risk plans and allocating responsibilities to other team members (played by other students)You must monitor and control risks by regularly monitoring the risk environment.You must identify and document risk management issues and action taken for future projects. You must ensure that throughout the roleplay, effective communication must be maintained between the project manager (self) and team members (played by other students)Role play information It is important that you are prepared for this session, ensuring you:prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach roleplay scenario will consist of yourself (conducting the presentation), and at least 2 other people (fellow students/assessor) who will role-play the team members and stakeholders respectively. Other people may include more students from your course(which your trainer will decide)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as risk manager for Biz Ops.Know your companyArrange access to all required documentation for this process; Be prepared to ask questionsBe prepared to be asked questionsThings to consider whilst role-playing an employee:Be preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of the new policies and procedures, along with the actions you would need to perform to implement them. Remember, you will be required to play the role of a risk manager and team members (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play Student conducts effective risk management for a project of sufficient complexity to demonstrate the full range of performance requirementsStudent applies risk management techniques, strategies and tools.Student consults with relevant stakeholders to analyse and evaluate risksStudent identifies and evaluates control measures.Student develops and implements treatment plans for own area or responsibility.Student refers risks that are beyond own area of responsibility to others.Student maintains risk management documentation. Appendix 3- Team members/Stakeholders Role Play Information –Team members/StakeholdersRole title Team members/StakeholdersOrganization Biz OpsDepartment Risk ManagementRole played by Students supporting the Risk ManagerIs party playing the role is being assessed? NoOther parties involved in role play and their roles Assessor- Stakeholder Student playing the role of Risk ManagerAre other parties involved are being assessed during role? Yes- Student playing the role of Risk ManagerTime allocated 15 mins for each staff Purpose of role You are required to play the role of team members/stakeholders who will support the Risk manager and communicate effectively to determine the risks while also support to conduct effective risk management.Role play scriptYou will be actively participating in determining risk activities.You will provide guidance and support to the risk manager when needed.You will maintain proper communication with the risk manager and stakeholder(Assessor)Identify any risks not highlighted by the risk manager and discuss solutions for the same. Role play information It is important that you are prepared for this session, ensuring you:Understand the session that is delivered by your Risk Manager.Ensure that you have documentation that is given by your Risk Manager for the Role play.Each roleplay scenario will consist of yourself (conducting the presentation), and at least 2 other people (fellow students/assessor) who will role-play the team members and stakeholders respectively. Other people may include more students from your course(which your trainer will decide)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as team members/stakeholderKnow your company.Ensure you have all the documentations readyBe prepared to ask questionsThings to consider whilst role-playing an employee:Be preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you work closely with risk manager and assist. Key outcome expected from role-playYou understand the risks related to Biz OpsDiscuss the Project risk with your Risk manager.You must actively participate in your role as team member. Copyright: Instructions in this tool have been developed by NTA and Technical Education Development Institute for sole purpose of use by Technical Education Development Institute. Any part of these assessment instructions cannot be reproduced in full or part for without approval of Technical Education Development Institute and NTA which holds authorship rights.
