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This document is for Coventry University students for their own use in completing theirassessed work for this module and should not be passed to third parties or posted on anywebsite. Any infringements of this rule should be reported tofacultyregistry.eec@coventry.ac.uk.Faculty of Engineering, Environment and Computing246COM Computer SimulationAssignment Brief Module Title: Computer SimulationIndividualCohort (Sept)2021Module Code246COM(RESIT)Coursework Title: CW2 AssignmentHand out date:Wb: 15 Mar 2021LecturerDr Norlaily YaacobDue date and time:Date: 6 Apr 2021Online: 18:00:00Estimated Time (hrs): 30 hoursWord Limit*: 2000 wordsCoursework type:Assignment report submission% of Module Mark70%Submission arrangement online via Aula:File types and method of recording:Mark and Feedback date: Each student will receive a feedback report in two weeks of their submission.Mark and Feedback method (e.g. in lecture, electronic via Aula): Formal Feedback. Module Learning Outcomes Assessed:The following learning objectives are evaluated in this assessment:1. Demonstrate understanding of the principles and techniques associated with simulation modellingand business process and logic modelling languages.2. Use simulation techniques and software to develop and evaluate appropriate scenarios for use in theanalysis and evaluation of business alternatives.3. Understand the concept of probability/randomness and how it can be modelled to produce realisticsimulation models.4. Develop a working knowledge of a discrete-event simulation software package such as Simul8.Task and Mark distribution:Ricoh Arena Stadium: Crowd ManagementRicoh Arena, a flagship stadium for Coventry City football club has a seating capacity of about 32,000.Apart from a stadium there is an exhibition hall, a hotel and a casino. Of late, there has been criticismfrom football fans that entry into the stadium is difficult and inconvenient with long waiting timesduring football matches. As football fans are patrons for this ground and the clubs associated, it isimportant to provide quality service and enjoyable experience in Ricoh Arena and hence efficientmanagement of crowd is important.There are currently four stands (East, West, North and South) with five gates in each stand. Typicallythere are two types of customers namely customers with online tickets and without tickets. There areabout 1 in 5 customers without ticket and the rest buy online before arrival. This document is for Coventry University students for their own use in completing theirassessed work for this module and should not be passed to third parties or posted on anywebsite. Any infringements of this rule should be reported tofacultyregistry.eec@coventry.ac.uk. Customers arrive in the allotted stand and join a common queue near their allotted gate.Thereafter tickets are checked for validity (Fixed distribution with 0.25 minutes/customer) and then gothrough security checks which take on an average 1 minute per customer (Normal distribution withstandard deviation of 0.25 minute). After security check customers enter the stadium and headtowards their seats. Each ticket check gate has one staff member. Security check stage has one staffmember for pat down checks and baggage checks for alcohol or restricted items.For customers without ticket, each stand is equipped with one ticket counter for issuing any availabletickets. These customers arrive randomly in one of the four stands. It takes on an average 4 minutes(normal distribution with standard deviation of 1 minute) to issue a ticket and help them choose theirpreferred seat in the same stand. Once a ticket is issued, these customers join the common queue inthe same stand near their allotted gate along with customers with online ticket.For the upcoming match there are about 10,000 seats expected to be sold in equal proportion to all thefour stands. The match is expected to start at 12:00 noon. These include customers with online ticketand without ticket in the same proportion as mentioned earlier. Assume that customers start arriving 4hours before the start of a match (i.e. from 08:00) and at a fixed arrival rate of 15 customers/minute toeach stand. There will be no customers arriving after 11:00. With these arrival data, the stadiummanager is concerned about football fans’ experience and crowd management. With this intent, theywant a simulation consultant to look at how the football fan entry is currently being managed.Without compromising safety, managing resources is of prime importance to Ricoh, to provide a goodcustomer experience to football fans. As a consultant help Ricoh in understanding the existing crowdmanagement.If you need to make any reasonable assumption, clearly state them in the report.Required to submit:Write a consultant report that includes:Analysisa. As consultant tasked with helping resource management, provide an explanation of which datacollection method(s) would be appropriate to capture the required information for modelling thisproblem.b. An appropriate flowchart with detailed explanations of the process.c. A table showing entities and events.d. From the perspective of simulation an Introduction to the problem which includes aims, objectives,assumptions.e. Well defined and SMART key performance indicators and any other relevant information you deemappropriate.(30 marks)Note: SMART – Specific, Measurable, Achievable, Realistic and Time based.Simulationf. Develop a simulation model (make any assumptions where appropriate) to imitate the above system(“As-Is” situation).g. Using your KPIs, provide an in-depth analysis of the current situation.(30 marks) This document is for Coventry University students for their own use in completing theirassessed work for this module and should not be passed to third parties or posted on anywebsite. Any infringements of this rule should be reported tofacultyregistry.eec@coventry.ac.uk. Experimentationh. At least two experiments (‘What if’ scenarios) to:• Achieve a minimum queue at each stage.• Maximise the staff(s) utilisations.• Minimise average waiting time.• Maximise revenue from services.(30 marks)Recommendationi. Recommendations for further improvement using each experiment (bullet points). Arecommendation of how the performance of the system can be improved. Your recommendation mustbe supported by evidence from your simulation and experimentation.(10 marks)It is mandatory to upload the following:1. Word report answering the above question in the order specified and with question numbers(a) to (i) clearly specified.2. Upload the report file in the word document (.doc) and include the simul8 files in the sameword document file.3. Upload one file only.Notes:1. You are expected to use the Coventry University APA style for referencing. For support andadvice on this students can contact Centre for Academic Writing (CAW).2. Please notify your registry course support team and module leader for disability support.3. Any student requiring an extension or deferral should follow the university process as outlinedhere.4. The University cannot take responsibility for any coursework lost or corrupted on disks, laptopsor personal computer. Students should therefore regularly back-up any work and are advised tosave it on the University system.5. If there are technical or performance issues that prevent students submitting courseworkthrough the online coursework submission system on the day of a coursework deadline, anappropriate extension to the coursework submission deadline will be agreed. This extension willnormally be 24 hours or the next working day if the deadline falls on a Friday or over theweekend period. This will be communicated via your Module Leader.6. Assignments that are more than 10% over the word limit will result in a deduction of 10% of themark i.e. a mark of 60% will lead to a reduction of 6% to 54%. The word limit includesquotations, but excludes the bibliography, reference list and tables.7. You are encouraged to check the originality of your work by using the draft Turnitin links on Aula.8. Collusion between students (where sections of your work are similar to the work submitted byother students in this or previous module cohorts) is taken extremely seriously and will bereported to the academic conduct panel. This applies to both courseworks and exam answers. This document is for Coventry University students for their own use in completing theirassessed work for this module and should not be passed to third parties or posted on anywebsite. Any infringements of this rule should be reported tofacultyregistry.eec@coventry.ac.uk. 9. A marked difference between your writing style, knowledge and skill level demonstrated in classdiscussion, any test conditions and that demonstrated in a coursework assignment may result inyou having to undertake a Viva Voce in order to prove the coursework assignment is entirely yourown work.10. If you make use of the services of a proof reader in your work you must keep your original versionand make it available as a demonstration of your written efforts.11. You must not submit work for assessment that you have already submitted (partially or in full),either for your current course or for another qualification of this university, with the exception ofresits, where for the coursework, you maybe asked to rework and improve a previous attempt.This requirement will be specifically detailed in your assignment brief or specific course or moduleinformation. Where earlier work by you is citable, i.e. it has already been published/submitted,you must reference it clearly. Identical pieces of work submitted concurrently may also beconsidered to be self-plagiarism. Mark allocation guidelines to students (to be edited by staff per assessment) 0-3940-4950-5960-6970+80+Work mainlyincompleteand /orweaknesses inmost areasMost elementscompleted;weaknessesoutweighstrengthsMost elementsare strong,minorweaknessesStrengths in allelementsMost workexceeds thestandardexpectedAll worksubstantiallyexceeds thestandardexpected This document is for Coventry University students for their own use in completing their assessed work for this module and should not be passed to thirdparties or posted on any website. Any infringements of this rule should be reported to facultyregistry.eec@coventry.ac.uk.Marking Rubric GRADEANALYSISSIMULATIONEXPERIMENTATIONRECOMMENDATIONSFirst≥70Excellent evaluation of the problem andidentified key entities, resources. Clearlypresented as a flowchart. Identified allentities, states and variables.Model was built accurately reflecting thecase. All assumptions were clearly stated.As-if model was executed and works well.KPIs were clearly identified and justified.Two experiments were identified andclearly justified with What-if scenarios. Foreach experiment the model was replicatedand results collected and tabulated.Report demonstrates critical analysis ofresults.Excellent recommendations which arerelevant to the scenarios and underpinnedby results.Upper Second60-69A very good attempt to analyse theproblem. Some of the sections could havebeen strengthen with more criticalthinking.Model was built with major features.Assumptions were stated well. Some ofthe KPIs were not justified. As-if modelworks fine.What-if experiments identified andimplemented. Basic results werecollected. Analysis of results presented.Some of the recommendations are notunderpinned by the results.Lower Second50-59Competently addresses objectives, butmay contain errors or omissions andcritical discussion of issues may besuperficial or limited in places.Model has omitted key features. SomeKPIs lack justification. As-IS model hasissues and hence results incomplete.Poor implementation of chosen What-ifscenario. Many of the recommendationsare not underpinned by the proposedapproach. The solution also lacksthorough critical thinkingMany of the recommendations are notunderpinned by the proposed approach.The solution also lacks thorough criticalthinking.Third40-49Provide basic analysis of the problem.Lacks detail to justify each component inthe analysis section.Basic model was implemented with minorconceptual issues. KPIs identified. Resultswere not collected completely.There were conceptual errors inimplementing what-if scenarios. Modelresults collection were incomplete.Recommendations lack critical thinking.Fail