JOB TITLE: Virtual Communication Services (VCS) Manager of Amazon Purpose of the JobThe main purpose of the job is to understand the posed sense of VCS concerning the aspect of pandemic in the company Amazon, thus being one of its major requirements to withhold its grip and enhance its revenue for the next fiscal year.This … Continue reading “Virtual Communication Services | My Assignment Tutor”
JOB TITLE: Virtual Communication Services (VCS) Manager of Amazon Purpose of the JobThe main purpose of the job is to understand the posed sense of VCS concerning the aspect of pandemic in the company Amazon, thus being one of its major requirements to withhold its grip and enhance its revenue for the next fiscal year.This particular job is to manage the VCS team of the company and facilitate its performance and operations for the company.Major Responsibilities and Essential Functions MRESManaging the VCS teams Every manager has to manage the teams of VCS in the company by a new set of techniques and strategies as per the regulations and policies of the company. This activity is particularly performed due to the excessive presence of divisions and departments in the company, thus enhancing the efficacy of the entire organization, which herein is amazon. The measure of success for this particular responsibility is the nature of effective management of services and internal regulations within the company, thus effectively maintaining the posed Unison and equity. Recruiting new VCS operators This is another major responsibility for the VCS manager. The recruitment of new and potential VCS candidates is also to be looked into by the organization thus meeting one of the major needs of the company, owing to the concept of expansion and globalization. This particular activity has a distinct quotient of success in accordance with providing employment and expansion of the company at the same time. This will help the company to gather potential candidates and build resilient teams within the company, which is done by the direction of the management and not any other department. Maintaining the sense of equality Being one of the VCS managers, this is one of the major requirement for the concerned individual. The maintenance of equality within the team should be maintained so as to ameliorate the concept of disputes within the internal walls of the company. This particular activity will be effectively useful in accordance with the concept of employee retention, thus, involving a positivity to the brand image of the organization. Facilitate and manage the needs of the team This is another major requirement for a VCS manager of Amazon. Managing the needs of employees is one of the quintessential requirement for any concerned manager of an organization. This particular activity will enhance the productivity of the concerned team, thus, effectively maintaining the efficacy quotient of them. This will be done through inclusion programs, training programs and other recreational activities, which will tend to enhance the habitability of the concerned workplace. Thus, it will involve the direct participation of every member of Amazon. Orientation with the goals and objectives Lastly, this is another major requirement for the VCS Manager. The orientation of every team member to the goals and objective of the organization helps to enhance the productive nature of the concerned team thus being explicitly beneficial for Amazon. The VCS Manager can effectively orient the teams by giving them proper tasks which have to be submitted within a strict deadline, whilst, abiding by the regulatory norms of the concerned organization. KnowledgeThe main technique that is quintessential for the post is exceptional managing skills concerning the employees, along with a potential experience of managing teams. This is necessary for assessing the reliability nature of the concerned individual owing to the concept of maintaining teams and employees within an organization.A Master’s Degree in Business Administration is the foremost requirement for this particular post, with a special preference for Human Resources.The individual should have been an active part of management in any MNC, whilst maintaining more than three to five teams and have been a part for more than two years.The individual should be experienced in handling teams and should have been a team leader for more than 6 months. The next experience that is mandatory for this concerned post is the certificate of humane investments or donations in Non-Governmental Organizations.The certificates that are mandatory are:Secondary school certificate of marksHigher secondary school certificate of marksGraduation certificateMaster’s Degree certificateJob letter of two previous companiesRelease letter of two previous companiesCertificate of character by two previously worked for companies 4) Problem Solving and Decision Making Planning scheduling creativity techniquesPlanning Inclusion ProgramsCreating company quizzesOffering rewards and benefits for winningLessened complexity of proceduresThe enhanced degree of independent thinkingLearning the Importance of resourcefulness or ingenuity required.The individual should be adaptive to changes and be interactive whilst voicing the needs and demands of the employees or the teams as a whole. The individual should be quite adept with problem-solving skills, and be responsible for the action of the peers. Compliance with company policies is one of the major requirements.If the above roles are not fulfilled, it may result in the rejection of the candidate, thus being one of the quintessential characteristics. Resource ResponsibilityThe annual pay of the jobholder will be $60,000-$200,000.The individual will be provided with a target of earning $100,000 annually with an allowance to use the required resources of the company.Some of the major responsibilities of the jobholder will be:Learning the Annual Project valueManaging Costs of the resources utilized by team membersAssessing the Total Sales of each teamAssets program developmentWhat is the job holder’s role in planning, organizing, acquiring or monitoring these resources?Total Payroll management of the teamsTotal Sales booked by every teamContracts volume utilized by the teamsWhat is the jobholder’s impact in planning, organizing, acquiring or monitoring these resources?Transportation costs of the team members for a projectBudgets of the team and other associated listingsManagement of conflictsRegulation and allocation of tasksSkills of persuasionSkills of explaining a particular topicConvincing statementsManagement of disputesReliableResilientProductiveProper oral communicative individualHumbleFocusedJob-orientedConsistentTransparency with the management 7) Working conditions The working conditions of the job is on a daily basis, i.e., 6 days in a week, and an off day, which will be allocated by the company.The timing for the job is from: 10:00 am to 6:00 pmThe health and safety measures are maintained properly and are in compliance with OSHA standards and regulations.Diligence and compatibility are required from the job holder.Every credential will be mentioned to the jobholder after qualifying the process of selection.
