FDA UNIVERSITY of Zig GREENWICH
15
2nd Assessment
Operational Plan (2000 words) You are required to choose a specific business to focus on. You will then conduct a set of observations in the chosen tourism or hospitality business, with a focus on one operational area/aspect of your choice. From the observations, you will then identify different operational issues within the chosen area and discuss them using academic and industry literature on the topics. An assessment briefing is provided in week 21 Deadline: 9th April
UNIVERSITY GREEN WICI-I
Choosing a business
A specific busines in tourism and hospitality industry should be chosen
fr- E.g. A hotel, a restaurant, a tourist attraction, a travel agency, an airport, a museum, etc. McDonald’s at Greenwich-Gutty Sark Greenwich Market
%II. With the current situation: A virtual space is acceptable r
