!TECH 5404 Business Process Analytics and Change

Federation University
Assignment 2 !TECH 5404 Business Process Analytics and Change
Task Name Team Process Design Case Study
The purpose of this task is to provide students with practical experience in working in teams utilising process design techniques to develop an as-is process model and recommended to-be process model.
Timelines and Expectations
Percentage Value of Task: 25% (45 marks) — Report (15%) and Presentation (10%) Due: — Presentation (by Week 10 — Friday 4:00 pm) and — Report (by Week 11 — Friday 4:00 pm). Minimum time expectation: This task will take approximately 25 hours to complete.
Learning Outcomes Assessed
The following learning outcomes are assessed by completing this assessment: K1, K3, S1-S3, S5, Al, and A2.
Assessment Details Background
Business Process Management (BPM) is the art and science of overseeing how work is performed in an organization to ensure consistent outcomes and to take advantage of improvement opportunities. In this context, the term “improvement” may take different meanings depending on the objectives of the organisation. Typical examples of improvement objectives include reducing costs, reducing execution times and reducing error rates. Improvement initiatives may be one-off, but also display a more continuous nature. BPM is about managing entire chains of events, activities and decisions that ultimately add value to the organisation and its customers. These “chains of events, activities and decisions” are called processes.
itech5404 assignment 2

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