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The assessment task requires you to demonstrate a clear understanding of Service Concept and how the definition of it affects the Service Quality Standards. It aims to enable you to recognise how a service concept will determine which Service Quality dimensions are more relevant and which strategies should be put in place to be able to successfully bring to life the Service concept. The task

SUPPLEMENTARY ASSESSMENT Subject Code and Name SDM404: Service and Design Management Assessment Case Scenario Review Individual/Group Individual Length 1000 words...

t(64) = -2.11, p = .039. Calculation of Cohen’s d indicated the presence of a small effect size, d =.26, 95%CI [.01, .50]. ? Draw a conclusion. Is the effect potentially important? QUESTION 5 (Needs bibliography review) Explain the advantage of reporting effect sizes in addition to significance levels. (20 marks) ? What is statistical significance? ? What is effect size?

INSTRUCTIONS ON ASSESSMENT: QUESTION 1 A researcher is interested in the relationships between the following four variables: On-line game addiction,...
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