CHCADV002
Student Assessment
Task Three: Observation
Assessment Cover Sheet
This document must be signed by the student for each assessment completed. Submission of Assessments will not be accepted for marking/review without a completed and signed Assessment Cover Sheet.
| Qualification Title | CHC52015 Diploma of Community Services |
| Unit Code | CHCADV002 |
| Unit Title | Provide advocacy and representation services. |
| Student Name | |
| Student ID | |
| Student Email | |
| Assessor Name | |
| Campus | ☐ Melbourne ☐ Sydney ☐ Perth |
| Due Date | Week 8 |
| Submission Date | |
| Assessment Task | Task Three – Observation |
Student Agreement:
By signing this Agreement, I confirm that I understand the Assessment Submission Guidelines, as detailed in the Student Handbook and Acknowledge Education’s policies and procedures. In particular:
- The work submitted is my own and does not contain another person’s material represented in my work.
- I understand that I must acknowledge in an appropriate manner all information and sources of assistance used in my assessment work.
- I have followed all submission, presentation and file name guidelines outlined in the submission guidelines. I am aware that if I do not follow the required guidelines, this could result in my assessments being returned not assessed by my trainer/assessor.
- I understand that I must not receive undue assistance or the unauthorised help of others in the preparation of my assessment work.
- I will not allow other students to access or copy in whole or any part of my assessment work.
- I understand that if I am dissatisfied with the way I have been assessed or with my result, I have the right to appeal as detailed in the Student Handbook and Acknowledge Education’s policies and procedures.
Student Declaration:
I hereby declare that I have read the above statement and that all the material I submit for assessment is entirely my own and meets all of the college’s assessment requirements.
| Student Signature | |
| Date |
Assessment Task 3: Observation
Student Assessment Instructions
- Your assessor will explain the arrangements for this assessment, including when it will occur and how the observation will be conducted.
- You must satisfactorily complete all sections of the assessment tasks.
- Ask your assessor to clarify any aspect you are unsure about in this assessment task.
- You may be asked to explain some parts of the demonstration if the assessor needs any clarification.
- You may need to work in groups via Zoom.
- Your trainer will provide you and all other participants with a Zoom link for you to undertake this assessment/observation task.
Required Resources
- You will need to have access to relevant legislation, standards and codes, industry practices and student book resources, computer and internet access.
- You may need access to organisational documents and deliverables from previous tasks in the assessment.
Evidence
- You must submit the completed assessment cover sheet and other evidence as outlined in the observation instructions, by online submission within the allocated time.
- Ensure you keep a copy of your submitted work. Assessments submitted without completed cover sheet will not be accepted.
When and where will this assessment take place?
- This assessment may be undertaken in a simulated environment/in a classroom/off site via Zoom.
( Zoom Meetings are a cloud – based video conferencing application)
- Your assessor will provide you with the due date, which can be recorded in the assessment plan.
- Your assessor may also specify the length of time allowed and the expected word count, if applicable.
What if the assessment is not suitable?
- If you are unable to provide sufficient evidence within the observation assessment method, your assessor may be able to provide you with an alternative method. Discuss this with your assessor.
What happens if your answers are not satisfactory?
- If any of the observation assessments are not satisfactory, your assessor will provide you with feedback. You may need to resubmit some or all the assessment tasks. Your assessor will explain the details for your reassessment.
- In most cases, you will be allowed a maximum of three attempts.
- If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask your assessor or contact the Course Coordinator for more information.
Observation Instructions
- The observation tasks will be undertaken on a number of occasions in a range of circumstances; including group team meetings, presentation to the class, role plays, simulations and other observable tasks.
- Students will select one group advocacy and one individual advocacy issue. Students can select from a range of advocacy topics that will be determined by the students with support of the trainer.
| No. | The student’s assessment shows evidence of the following: |
| 1 | Observation Task 1 (O1): Presentation and Simulated Class Discussion |
| Plan for advocacy, represent interests and negotiate with stakeholders. Present a proposal for the two advocacy strategies (one group and one individual example) to others and negotiate with stakeholders (class- and/or college-based simulation). Students will present the interests and advocacy issues to a class- or college-based audience. The ‘audience’ will have pre-assigned stakeholder roles (simulation eg some students will represent the government, some the private sector etc), and will role play negotiation, agreement and collaborative planning. The presentation and simulated class discussion need to show evidence of the following: The roles, processes and conditions for the proposed representation and advocacy process An overview of the key people who would be consulted to develop the advocacy strategy An overview of time lines, terms of reference, resources to be used and authorisation. The interests and concerns of the group and the individual An overview of how the objectives and priorities align to the interests and concerns The range of options that could be used to reflect, promote and represent the clients’ interests. The agreed strategies for the advocacy for the individual and the group Examples of the types of decisions and developments in the process could impact on the objectives and priorities. Examples of how the success of the advocacy strategy will be measured and how the overall strategies will be evaluated Simulation and class discussion Seek the support of key people (class-based simulation). Establish a strategic alliance (teams) with terms and a formal agreement. Promote and facilitate collaborative planning and actions with key people (the ‘audience’ comprised of simulated stakeholders) Negotiate with stakeholders (the ‘audience’ comprised of simulated stakeholders) | |
| Evidence: Observation Checklist 1 and PowerPoint presentation | |
| 2 | Observation Task 2 (O2): Team Meeting-Evaluate advocacy processes and outcomes |
| Discuss the process, and evaluate areas for improvement, and make changes based on feedback. Evaluate if the outcomes and strategies align with the agreed objectives and priorities for the representation service (based on class feedback) Document the analysis and report findings to peers and the trainer Make adjustments to strategies according to the evaluation as required. Record and document improvements. | |
| Evidence: Observation Checklist 2, Minutes of Meeting to document changes/improvements | |
Observation Assessment Sheet
| Observation Date: | |||
| No. | During the observation, the student demonstrated the following: | S | NS |
| 1 | Observation Task 1 | ||
| 1 | The roles, processes and conditions for the proposed representation and advocacy process | ☐ | ☐ |
| 2 | An overview of the key people who would be consulted to develop the advocacy strategy | ☐ | ☐ |
| 3 | An overview of time lines, terms of reference, resources to be used and authorisation. | ☐ | ☐ |
| 4 | The interests and concerns of the group and the individual | ☐ | ☐ |
| 5 | An overview of how the objectives and priorities align to the interests and concerns | ☐ | ☐ |
| 6 | The agreed strategies for the advocacy for the individual and the group | ☐ | ☐ |
| 7 | Examples of the types of decisions and developments in the process could impact on the objectives and priorities. | ☐ | ☐ |
| 8 | Examples of how the success of the advocacy strategy will be measured and how the overall strategies will be evaluated | ☐ | ☐ |
| Simulated class discussion | |||
| 9 | Seek the support of key people (class-based simulation). | ☐ | ☐ |
| 10 | Establish a strategic alliance (teams) with terms and a formal agreement. | ☐ | ☐ |
| 11 | Promote and facilitate collaborative planning and actions with key people (the ‘audience’ comprised of simulated stakeholders) | ☐ | ☐ |
| 12 | Negotiate with stakeholders (the ‘audience’ comprised of simulated stakeholders) | ☐ | ☐ |
| 13 | Oral communication-use communication techniques appropriate to situation | ☐ | ☐ |
| 14 | Planning and organising– The activity is well-planned and prepared; time is well-managed; and materials and resources are well prepared. | ☐ | ☐ |
| 15 | Problem-solving– adapt and respond to changes and adjust approach in response to new inputs. | ☐ | ☐ |
| 16 | Technology and Digital Literacy: the presentation met the industry requirements for use of technology and software | ☐ | ☐ |
| 2 | Observation Task 2 | ||
| 1 | Discuss the process, and evaluate areas for improvement, and make changes based on feedback. | ☐ | ☐ |
| 2 | Evaluate if the outcomes and strategies align with the agreed objectives and priorities for the representation service. | ☐ | ☐ |
| 3 | Document the analysis and report findings to peers and the trainer | ☐ | ☐ |
| 4 | Make adjustments to strategies according to the evaluation as required. | ☐ | ☐ |
| 5 | Record and document improvements. | ☐ | ☐ |
| 6 | Oral communication-use communication techniques appropriate to situation | ☐ | ☐ |
| 7 | Teamwork– Contribute appropriately to the team discussions (made contributions, did not interrupt others) | ☐ | ☐ |
| 8 | Making decisions-Contribute to agreements | ☐ | ☐ |
| Comments: | |||
| Additional questions: * | |||
| Student responses: | |||
| Feedback | |||
S=Satisfactory NS=Not Satisfactory
*Record additional questions to address contingencies and further clarify student understanding
| Assessor Name | |
| Assessor Signature |
| Student Name | |
| Student Signature |
