LEADERSHIP EXPERIENCE
Each student is to complete a telephone interview with a nurse in a defined leadership position. It is expected that you will apply the leadership and management concepts learned in class. To successfully complete this assignment, you must plan ahead! Contact a nurse leader, (manager, director, or nurse executive) well in advance to schedule your time (plan for at least an hour). Provide to faculty, the name of the nurse leader, organization, date and time of your interview prior to the meeting. You will then send an email to the nurse leader confirming your scheduled appointment and cc the course faculty. Upon completion of this experience it is required to follow up with a formal business thank you letter or e-mail.
Below is a list of questions to include in your experience. Each question is to be addressed in your formal paper using 7th edition APA format. You may attach organizational information to your paper to clarify information. This experience is to be completed and the paper turned in through Blackboard drop box no later than the beginning of class as noted on course schedule. Grading for this assignment is based off the following questions. If you have any questions, please see the faculty. Each section must be identified using section titles and explained in full for points to be awarded. Full, descriptive paragraphs are necessary for each section. Ask and report on all questions and subsets. Refer to grading criteria to assist you.
Look online for the organizations Mission/Vision Statement (obtain from organizational web site).
What is the Mission…vision?
Is the mission and vision operationalized on the nursing units?
What is the leaders’ philosophy of management?
Does this align with the organizations mission and vision?
How is this implemented at the unit level?
What is their self-reported style of management/leadership used?
What motivational techniques does the leader use to incentivize staff to do a good job?
What are the leader’s greatest strengths and greatest challenges?
a. What creates the greatest amount of stress in the daily work role?
b. What piece of advice do you share with new leaders?
Change is inevitable in the healthcare environment.
When incorporating change, what processes do the leaders use or plan to use?
Describe the change theory used.
Would you use the same process…how would you initiate change and describe the change process you would implement?
What care delivery model (Organization of patient care) does the unit or organization utilize? (i.e. primary care, functional nursing, team nursing)? Explain.
What is your practice (skill) mix on your unit? BSN – ADN – Diploma – LPNs, PCTs
What is the nurse patient ratio on the unit the leader is responsible for?
Is patient acuity factored into the assignments? How is it calculated?
How is evidenced based practice incorporated into day to day nursing care in your organization?
Describe in detail one EBP practice utilized on the unit and how it has impacted care.
What is the leader’s role in recruitment, retention, and team building?
Vacancy rate/Turnover
How long do you orient new staff? New graduates?
How do you attempt to prevent new graduate reality shock?
Clinical Practice: Does the organization recognize differentiated practice, clinical ladders?
What is the process in place for career advancement, staff advancement?
Do you have a Shared Governance Council and what role do the councils play?
What methods of quality improvement metrics does your organization/unit focus on and why? (Provide examples and how they are enacted)
Rubric
Criteria
Possible Points
Points Achieved
Comments
APA Format
5
Must Include an introduction to topic/paper
Must use Section Titles as listed below for each area
Mission/Vision
10
Philosophy of Nursing/Management
5
Motivational Strategies
5
Greatest Strengths/Challenges
5
Change Strategies
5
Organization of Patient Care
5
Evidence Based Practice
5
Recruitment, Retention, and Team Building
5
Clinical Practice
5
Quality Improvement
10
Total
65
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