Assessment 2 CASE STUDY
the development of a management information system for a privately owned veterinary of customoisneids software for other organisations. One of the projects the company is currently development o DigiSolzperts is a software solution provider that focuses on the develo requirements, the client expects a reliable and fast system to meet increasing client demands. ewalriklyinagccess hospital, Petz Hospital. This information system is designed to maintain and patient and surgery records by authorised personnel in the hospital. Other than the functional Daniel is a project manager in DigiSolzperts. He is viewed by management as a hardworking person. He has completed multiple projects with ABC Ltd (one of DigiSolzperts’ key clients) with great success. Daniel is currently working on this development of the management information system for Petz Hospital. The deadline for the delivery of the software solution is getting very close. The deadline was set with mutual agreement from DigiSolzOrts’ Management and the hospital’s management. Daniel had a major role in determining’the deadline. Although all the functional requirements have been met and tested by the development team, more time is required to determine the performance of the system. Some tests have been performed to assess the performance of the system, but Daniel knows that they are not enough. He knows that to assess the performance of the system thoroughly, he needs to ask DigiSolzperts’ management for an extension in the mutually agreed deadline.
Daniel is considered by DigiSolzperts’ management to be a very responsible employee. He thinks that if he asks DigiSolzperts’ management to talk with the customer to extend the deadline, it will not reflect well on his reputation and he might even lose his job. On the other hand, he knows that if he delivers the system on the agreed deadline without adequate performance testing, the hospital’s management will not be able to realise this performance lapse any time soon.
Daniel cannot decide what to do. He knows that the performance of the system is of great importance as it indirectly affects pet lives, but his own standing in the company is also very important to him.
