Apply the six types of power as discussed in the module resources to the Netflix case study, which you read about last week.
Coercive Power
Legitimate Power
Reward Power
Referent Power
Expert Power
Multidimensional Power
Consider the types of power that Sharon Slade, the chief human resources officer (CHRO) at Netflix, has in this situation. In your initial post, first describe the six types of power Sharon possesses. Then, provide examples that show how Sharon may exhibit this type of power during the negotiations. Finally, provide a reason why this type of power is important in this setting. Use the example below as a guide.
Example—Expert power: This is the power that comes from the thought that a person has expert-level knowledge of a topic or high-level skill. For example, Sharon has power in human resource matters, as she has great knowledge of the company’s policies and the law during the negotiations to drive a fair bargain.
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use the example provided to follow
Coercive Power:
Description: This power stems from the ability to punish or penalize someone. It’s based on fear, and those who wield it often have the means to enforce negative sanctions.
Example: If Sharon, as the CHRO, were to warn an employee about potential consequences for not adhering to HR policies or guidelines during a negotiation, she’d be exercising coercive power.
Importance: In an organization, ensuring compliance and maintaining standards sometimes necessitates having negative consequences. Coercive power, when used judiciously, helps in maintaining order and discipline.
Legitimate Power:
Description: This power comes from an individual’s organizational role or title. People follow requests or directives because they recognize the authority vested in the position.
Example: Simply by her title as the CHRO, Sharon can make decisions regarding human resources. Employees would heed her directives during negotiations because they acknowledge her position.
Importance: Legitimate power helps to define the organizational hierarchy and streamlines decision-making processes.
Reward Power:
Description: This power is derived from one’s capacity to provide rewards or positive reinforcements.
Example: Sharon can offer promotions, bonuses, or other perks to employees who demonstrate outstanding performance or comply with significant organizational changes discussed during negotiations.
Importance: Reward power motivates employees and fosters a positive organizational culture.
Referent Power:
Description: This power arises when others identify, respect, or admire an individual. It’s often seen in charismatic leaders.
Example: Employees who feel a personal connection to Sharon or admire her leadership style might be more inclined to align with her perspectives during negotiations, irrespective of her official capacity.
Importance: Referent power can build strong interpersonal relationships and trust, making gaining consensus or introducing change easier.
Expert Power:
Description: It originates from the belief that someone possesses superior skills or knowledge in a particular domain.
Example: Sharon, having extensive knowledge in HR matters, can navigate the intricacies of company policies and the law during negotiations, ensuring that the company remains compliant while seeking beneficial outcomes.
Importance: Expert power ensures that decisions are made based on informed perspectives, enhancing the quality and efficacy of outcomes.
Multidimensional Power:
Description: This refers to the combination of multiple types of power. An individual with multidimensional power can leverage various power bases depending on the situation.
Example: Sharon could combine her expert knowledge in HR with her legitimate power as CHRO and her ability to reward or coerce to drive effective negotiations.
Importance: Having multidimensional power provides flexibility and adaptability in leadership, allowing for varied approaches to different challenges.
In summary, Sharon Slade, being the CHRO of Netflix, potentially possesses all these types of power, and her effectiveness in negotiations would be amplified by her ability to switch between these power types depending on the situation adeptly.
The woman behind the Netflix culture doc. (n.d.). First Round Review. https://review.firstround.com/The-woman-behind-the-Netflix-Culture-doc
Netflix jobs. (n.d.). https://jobs.netflix.com/culture
McCord, P. (2014). How Netflix Reinvented HR. (cover story). Harvard Business Review, 92(1/2), 70–76.
The six sources of power in negotiation and their real-world applications. (n.d.). https://www.redbearnegotiation.com/blog/six-sources-power-negotiation
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