ASSESSMENT BRIEF
Subject Code and Name
MRD403: Management of Rooms Division
Assessment
Reflection Portfolio
Individual/Group
Individual
Length
3,000 words
Learning Outcomes
This assessment addresses the following subject learning
outcomes:
a) Undertake and critically reflect upon the rooms division
supervisory functions.
b) Assess a hotel business using management theories,
concepts and business performance tools to measure, review
and evaluate the essential issues in rooms division
management.
c) Evaluate the principles of cost control and the necessary
resources for rooms division.
d) Critically reflect upon safety and security measures
practiced in rooms division of hotels, and external threats
e) Assess the importance and application of technology in
rooms division, specifically the operation of the Opera
Management System
Submission
By 11:55pm AEST/AEDT Week 10
Weighting
40%
Total Marks
100 marks
Context:
The major assessment for this unit is a Reflective Portfolio. A portfolio is an organised collection of student work designed to represent students’ efforts and academic achievements over a period of time, in this case over a period of one term. The main purpose of this portfolio is for you to reflect upon what you have achieved and learnt throughout the term in this unit. Reflecting on your experiences will in turn give you the ability to implement the skills developed during your time.
Whereas traditional academic projects expect students to be objective and impersonal, a Reflective Portfolio asks students to highlight their own personal perspectives, opinions and feelings. It provides an honest summary of the work undertaken and the skill sets that were developed.
Instructions:
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Throughout this term, you will learn about the different elements of Rooms Management in both theory and practical application. Students are required to complete a 3000-word Reflective Portfolio based upon each week / topic presented in this unit.
The Reflective Portfolio is a means to review what you have learnt on a weekly basis, how concepts have related to your past experiences, how concepts could be applied to enhance your performance as a hotel leader, challenges and areas of confusion and other thoughts / opinions relating to your weekly learning experience. It is also recommended the unit learning outcomes are reflected upon for each entry.
Format/Structure:
To complete this task, you will need to complete nine (9) journal entries. There is no specific requirement for you to follow a particular structure in the format of your journal, however a suggested format is provided below.
Avoid presenting descriptive information or explaining the meaning of each learning outcome. You can refer to yourself as ‘I’ or use ‘the author’ to maintain an academic tone. Either way, ensure your major ideas are supported by research and use proper paragraphing.
To complete this task, you will need to frame your reflections using a minimum of 12 credible sources, with at least five of these sources derived from academic text books and journal articles. There is no specific requirement for you to follow a particular structure in the format of your journal, however a suggested format is provided below.
Cite your sources appropriately using APA 6th Edition Referencing and Academic Writing Guide on SharePoint.
Applied Learning reflection should not be included in this document; this portfolio is to be primarily about the lecture topics. Your previous work history relating to hotels is encouraged to be added to complement your reflection of learning.
An introduction and conclusion is recommended, but not essential.
A TUA assessment cover sheet must be attached to your journal.
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Submission Instructions:
Submit your Reflective Portfolio via http://www.turnitin.com in electronic form as a word-processed file. The Learning Facilitator will provide feedback via turnitin, which can be viewed online. All grades will be posted in Paradigm.
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Assessment Criteria:
Your submission will be graded against the following criteria:
Analysis and application of new knowledge
Depth of reflection appropriate to the weekly topics
Understanding, knowledge of and engagement with the learning outcomes.
Clarity of communication (including spelling, punctuation, grammar and referencing according to APA 6thedition referencing\ MRD403_Assessment Brief_Reflection Portfolio_Week 10 Page 4 of 6
Learning Rubric: Assessment
Fail
Pass
Credit
Distinction
High Distinction
Assessment Criteria
(Unacceptable)
(Functional)
(Proficient)
(Advanced)
(Exceptional)
0-49%
50-64%
65-74%
75 -84%
85-100%
Knowledge and
Limited understanding
Knowledge or
Thorough knowledge or
Highly developed
A sophisticated
understanding of
of required concepts
understanding of the field
understanding of the
understanding of the field or
understanding of the field or
learning outcomes
and knowledge
or discipline.
field or discipline/s.
discipline/s.
discipline/s.
(25%)
Key components of the
Resembles a recall or
Supports personal
Well demonstrated capacity
Mastery of concepts and
assignment are not
summary of key ideas.
opinion and
to explain and apply relevant
application to new
addressed.
information
concepts.
situations/further learning.
substantiated by
evidence from the
Excellent demonstrated
research/course
capacity to demonstrate,
materials.
explain and apply relevant
Demonstrates a capacity
concepts.
to explain and apply
relevant concepts.
Depth and analysis of
Presents description (i.e.
Draws out some key
Experiences related to
Dialogic reflection. The
The reflection is analytical or
reflection
recounts experience)
learnings. The analysis
the topic are presented
reflection is analytical or
integrative, clearly linking
(30%)
with no attempt to
focuses primarily on
effectively using the
integrative, linking factors
factors and perspectives
analyse or draw
basic knowledge.
students own personal
and perspectives around
around the weekly content.
meaning from this
perspectives, opinions
weekly content.
experience.
Other positions/points
and feelings
Identifies developments in
of view are not a feature
Demonstrates a capacity to
thinking and formulates
No attempt is made to
of the discussion.
The description provides
draw on past and current
conclusions and a substantial
move beyond own
an adequate focus for
work experience to engage
position regarding own
experience or to extend
There is some evidence
further reflection. It
with weekly content.
knowledge and experiences as
understanding through
of work undertaken but
includes a reasonably
it related to the various
other positions or points
little focus on skill sets that
thorough statement of
Demonstrates the ability to
topics.
of view.
were developed or benefits
thoughts and opinions.
reflect on what has been
to a hotel leader.
achieved and learnt
throughout the unit.
This position is
supported with relevant
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experience and insightful
analysis of own and others’
points of view.
Analysis and application
Analysis mostly absent;
Use of terms relevant to
Identifying different
Thoroughly developed and
Discussing different
of new knowledge
lack of understanding of
analyse the subject matter,
perspectives; discussing
creative analysis and
perspectives, integrating the
(25%)
concepts from readings or
showing some
them and identifying the
synthesis of major theories
relations between them and
just mentioning the terms
comprehension but only a
differences between
and compared alternative
extracting implications from
without showing
generalist understanding.
them. Using concepts
methods/techniques for
differences and similarities,
understanding.
with a good
obtaining data.
appropriate to the topic.
understanding
Clarity of
Meaning is consistently
Mainly descriptive writing.
Information, arguments
Information, arguments and
The work is extremely well-
Communication
obscured by errors in
There is little discussion
and evidence are well
evidence are very well
written, logical with a clarity
(20%)
communication of ideas,
beyond description.
presented with mostly
presented; the presentation is
and maturity of presentation.
including errors in
clear flow of ideas and
logical and clear.
There is a clear flow of ideas
spelling, grammar,
The mode of
arguments.
and information with little to
punctuation.
communication is generally
The work is fluent and
no ambiguity.
coherent; expression is
Care is taken to ensure
demonstrates confidence
References are not cited
generally clear; no
accuracy of punctuation,
with the material; the method
Demonstrates expert use of
appropriately using APA6
persistent errors in spelling,
spelling, and
and style of presentation is
high-quality, credible and
style.
punctuation, or grammar.
grammatical structure.
entirely appropriate, as are
relevant research sources to
vocabulary and syntax.
support and develop
Demonstrates use of
Demonstrates consistent
arguments and position
credible and relevant
use of credible and
References are integrated
statements. Shows extensive
research sources to support
relevant research
successfully, making accurate
evidence of reading.
and develop ideas.
sources to support and
use of APA6 style.
develop ideas.
References are embedded
expertly in the flow of
information and ideas.
Flawless use of APA6 style for
all forms of referencing.
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