Establish Networks BSBREL401 Candidate Assessment Tool STUDENT NAME: STUDENT ID: ASSESSOR NAME: UNIT CODE AND TITLE: BSBREL401 – Establish Networks ASSESSMENT RECEIPT FORM NOTE: This form must be attached on top of the completed Student Assessment Booklet when submitting.The Assessment Receipt Form must be signed and dated. DECLARATION: I am aware that penalties exist for plagiarism and cheating.I am … Continue reading “BSBREL401 – Establish Networks | My Assignment Tutor”
Establish Networks BSBREL401 Candidate Assessment Tool STUDENT NAME: STUDENT ID: ASSESSOR NAME: UNIT CODE AND TITLE: BSBREL401 – Establish Networks ASSESSMENT RECEIPT FORM NOTE: This form must be attached on top of the completed Student Assessment Booklet when submitting.The Assessment Receipt Form must be signed and dated. DECLARATION: I am aware that penalties exist for plagiarism and cheating.I am aware of the requirements set by my assessor.I have retained a copy of my assessment. Student Signature:_________________________________Date:_____________________Assessment received by Technical Education Development Institute (TEDI) Staff Name: Signature: =================================TEAR HERE ================================== Students must retain this as a Record of Submission Assessment handed on: Student ID: ……………………….. Student Signature: ………………… Unit code and title: BSBREL401 – Establish Networks Assessment received by TEDI staff Name: …………………………………………………… Signature: ……………………………………………….. About this booklet This assessment booklet has been designed for students undertaking face-to-face mode of study to provide information before they undertake these assessments. It also contains assessment tools to assess the skills and knowledge required from you to be deemed competent in this unit. Please read all the information given to you when you receive this assessment booklet. If you do not understand any part of this booklet, please inform your assessor. The assessment booklet contains two (2) parts: PART 1: Assessment information: This part contains information on the assessment for this unit of competency and how an assessment will be conducted throughout this unit to achieve the competency. It includes: Application of the unit of competencyPurpose of assessmentElements, performance evidence and knowledge evidence requirements of the unitConditions, context, required resources and location of the assessment Assessment tasks Outline of evidence to be collected Administration, recording and reporting the requirements including special adjustments, appeals, reasonable adjustments and assessors’ intervention. PART 2: Assessment tasks: This part contains the information to undertake the assessment task successfully. In each assessment task, students will find the following information: Task instructions Role play/Practical Demonstration informationInformation on resources required, where applicable. PART 1 Assessment Information Application of the unit of competency: This unit describes the skills and knowledge required to develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers. It applies to individuals with a broad knowledge of networking and negotiation who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of tasks to others. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. Purpose of assessment: The primary objective of assessment is to support and encourage your learning. Assessment results give the assessor an indication of how well you learnt in class and or areas you may need extra support Performance evidence: Evidence of the ability to: identify and use networking opportunitiesmaintain records of relevant contactsuse written and verbal communication skills to establish, cultivate and promote professional business relationshipsuse feedback to improve promotional activities. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once. Knowledge evidence: To complete the unit requirements safely and effectively, the individual must: list and describe strategies for establishing and maintaining business relationshipsidentify relevant networks, organisations, agencies, associations or individualsdescribe the principles and techniques needed to negotiate positive outcomesexplain client or organisational policies, plans and procedures relevant to business relationshipsoutline methods for obtaining feedback on promotional activities. Context and conditions for assessment: To comply with the assessment conditions of this unit: Skills for this unit of competency will be demonstrated in Technical Education Development Institute classroom/Computer lab located at Level 1, 212 King St, Melbourne, Victoria 3000 You will have access to suitable facilities, equipment and resources, including template documentation, policies and procedures to undertake the assessment tasks for this unit of competency (refer appendix 1,2,3 & 4) Resources required: The assessor will ensure that assessment is conducted in a safe environment and you have access to the following resources for the unit: • Computer with internet connection to refer to various resources • Student assessment booklet • Technical Education Development Institute Learners’ resources for the unit BSBREL401- Establish Networks Clustering/holistic assessment: There is no provision for clustering of assessments in this unit. Competency requirements: To be deemed competent in this unit, you must satisfactorily complete all assessment tasks. Students with unsatisfactory completion of any of the assignment tasks will be deemed Not Yet Competent (NYC). Assessors will ensure that the evidence collected meets the requirements of the Rules of Evidence (authentic, current, sufficient and valid) prior to entering results into the competency record sheet. Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC) after two reassessments in a unit of competency, student will be required to repeat the unit as per the scheduled delivery of the course. For further details, refer to Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. Assessment tasksAssessment descriptionLocation of assessmentAssessment Task 1 (AT1): Knowledge TestStudents are required to complete the knowledge test to be deemed competent. The learners are required to answer in brief. They must answer all the questions correctly to be marked satisfactory. Technical Education Development Institute training campusAssessment Task 2 (AT3): Project and Role playThis assessment task requires students to complete a series of tasks which includes report writing and role playTechnical Education Development Institute training campus Assessment tasks: To achieve competency in this unit, you must satisfactorily complete all the following assessment tasks within the date and time specified by your trainer/assessor. This will demonstrate that you have all the required skills and knowledge for this unit. Outline of evidence to be collected: You must submit the following evidence to be marked competent for this unit. Your assessor willensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient, current and authentic. Assessment Task 1 (AT1): Knowledge TestAnswer all questions correctly in the Knowledge Test and submit to your assessor electronically.Complete and sign the cover sheet for assessment taskAssessment Task 2 (AT3): Project and Role play Completed Appendix 2 , Appendix 3 and Appendix 4Role play demonstrated at a date and time specified by the Assessor.Complete PowerPoint Presentation.Report explaining the feedback and improvisations.Completed and signed Assessment cover sheet for assessment task. You must read and follow this information carefully while completing assessments for this unit of competency and if you are unsure of any instruction, please contact your assessor to clarify. The assessments are intended to be equitable, fair and flexible. Submission of assessment: You must ensure that the completed assessment tasks are submitted along with the assessment cover sheet: Your assessor will mark the submitted assessment, provide feedback to you and complete the comments section against each task, where applicable. ALL tasks must be completed in legible English. It is preferred that the tasks submitted for assessments are typed.You must submit all assessments on or before the due date specified by the assessor as per the training plan.Extensions for individual assessment tasks may be negotiated in specific circumstances with your assessor/trainer. However, you need to provide genuine evidence documents when seeking an extension to due date (e.g. extensions due to illness will require a medical certificate). To arrange an extension, you must speak to your assessor prior to the due date. Extensions must be confirmed by the trainer in writing. You are permitted to use dictionaries and to seek support (as required) unless it puts in jeopardy the integrity of the assessment, your assessor will let you know if this is the case.Unless the assessment task specifically allows pair work or group activities such as brainstorming, you must submit your own original work and must not copy the work of other students. Plagiarism is unacceptable. Recording an assessment result: Once the assessments have been completed, the assessor will record the assessment results on the student assessment record sheets and all results will be approved by the Training Manager. Assessors will check that you have completed the signed student declaration prior to filling out the assessment sheet. Retaining assessment records: Technical Education Development Institute will securely retain all completed student assessment items for each student for a period of six months from the date on which the judgement of competence for the student was made. Technical Education Development Institute will also retain sufficient data to be able to reissue AQF certification documentation for a period of 30 years. The assessor will ensure that the student records are securely retained and stored in accordance with the Technical Education Development Institute record control policy accessible by the Student Administration Officer. Assessment outcomes: – For unit of competency: There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent (requires more training and experience). You will be awarded C = Competent on completion of the unit when the assessor is satisfied that you have completed all assessments and have provided the appropriate evidence required to meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in accordance with the Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. For assessment task: There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory. On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if you have completed the task successfully, submitted all evidence and satisfied the assessment criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or does not meet the requirements of the assessment criteria. Re-assessment: If you are unsuccessful at achieving competency at the first attempt, you will be given two further opportunities for re-assessment at a mutually agreed time and date. For further details, refer to the Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. As this is a competency-based program, the assessment continues throughout the program until you either achieve Competency in the assessment tasks or a further training need is identified and addressed. Student access to records: You have the right to access current and accurate records of your participation and results at any time. You can request a copy of your records (results or attendance progress) by contacting the student administration or assessor. Support: You may seek clarification about the assessment information and the instructions and tasks at any time from the assessor. Reasonable adjustments and special learning needs: Technical Education Development Institute works to ensure that students with recognized disadvantages can access and participate in education and training on the same basis as other students. Disadvantages may be based, for example, upon age, cultural background, physical disability, limited or non-current industry experience, language, numeracy or digital literacy issues. Where pre-training interviews and LLN assessments reveal that a student may require special support or where, after enrolment, it is made apparent that the student requires special support, reasonable adjustments will be made to the learning environment, training delivery, learning resources and/or assessment tasks to accommodate the particular needs of the student. An adjustment is reasonable if it can accommodate the student’s particular needs, while also taking into account factors such as the student’s views, the potential effect of the adjustment on the student and others and the costs and benefits of making the adjustment. Any adjustments made must: be discussed, agreed and documented in the assessment recordbenefit the studentmaintain the integrity of the competency standards and course requirements as stipulated in the training packagebe reasonable to expect in a workplace. Reasonable adjustment may consist of: providing additional time for students to complete learning and assessment taskspresenting questions orally for students with literacy issuesasking questions in a relevant practical contextusing large print materialextending the course durationPresenting work instructions in diagrammatic or pictorial form instead of words and sentences. Complaints and appeals: If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In the first instance, you are encouraged to appeal informally by contacting the assessor and discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you may appeal further to training manager. If you are still dissatisfied, you may appeal formally and in writing to have the result reviewed. For more information, refer to the Assessment Policy and the Complaints and Appeals Policy and Procedures available in Technical Education Development Institute Website. Assessor intervention: Assessors will check if you are ready for the assessment, and defer the assessment if you are not. Feedback will be given to you at the completion of the assessment. During role play, the assessor may act as a client or employer, where required, but the assessor will not interfere with the assessment. If the assessment activities might impact on your safety or that of others, the assessor will stop the assessment immediately. Plagiarism, cheating and assessment dishonesty: Technical Education Development Institute considers plagiarism and cheating as a serious misdemeanor. Evidence of plagiarism and cheating is treated on a case by case basis and the consequences for students engaging in such practices may include failure of the assessment or unit or exclusion from the course. For more information, refer to Technical Education Development Institute’s Assessment Policy. Note: Referencing is a way of acknowledging the source of information that a person uses to research your assignment. References should be provided whenever someone else’s words. Ideas or research is used. One should also provide references for any information used. Website, journals, Research paper, Blogs, article and any other online sources needs to be referenced. Assessor feedback: Assessors will provide feedback on the assessment that you have submitted. This can identify your strengths and weaknesses or be an overall comment on your submission. A copy of the feedback along with your submission will be given to you and you must keep a copy of it throughout the completion of the course. Student Declaration: I…………………………………………………………………… (Student Name) have read and understand the information provided above and also understand and accept that any act of plagiarism and academic dishonesty may have penalties including cancellation or suspension of my enrolment with Technical Education Development Institute. I further declare that: All assessment work submitted for this unit competency is my own original work and plagiarism and collusion has not occurred.Assessment work has not been copied or submitted for any other unit/course.I have taken proper care and effort to ensure my work has not been copied by another person.I have retained a copy of this assessment for my own records in the event I have to reproduce my work.I am aware that any assessment deemed unsatisfactory will require me to undergo reassessment which may be different to the one originally submitted. Student signature: ……………………………………………………… Date: ……/……/……. PART 2 Assessment tasks Assessment Task Cover Sheet Task 1 (AT1) Student detailsStudent Name: Student ID: Assessment detailsUnit of Competency:BSBREL401 – Establish NetworksAssessment Task1:Knowledge TestDate of Submission: Assessment Outcome: Satisfactory Not Satisfactory Feedback:Student Plagiarism Declaration: By submitting this assessment to the school, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks Check for plagiarism Software Yes No Check for copying/collusion Yes No Check for authenticity (own work) Yes No Cheating or use of model answers Yes NoStudent: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights. Signature: ………………………………………………… Signature: …………………………….. Date: ……………………………………………………….. Date: ………………………………….. Assessment task 1: Knowledge Test Required documents and equipment: Computer with internet connection to refer to various programs such as MS word, MS excel, MS PowerPoint or any other recognised software program.Technical Education Development Institute Learners’ resources for the unit BSBREL401 – Establish Networks (organised by the trainer/assessor)Learner’s notesRefer Aspire & Small print Resources Instructions for students: This assessment will be conducted in Computer lab with access to the resources listed above.You must answer all knowledge questions as part of this assessment and submit answers in electronic copy. The assessor will verify the authenticity of the work by asking questions regarding the answers provided. You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.Student are not allowed to discuss answers during this assessment with other classmates.Be concise provide explanation according to the given word-limit and do not provide irrelevant information. Be careful, quantity is not quality.Be careful to use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender inclusive language should be used.When you quote, paraphrase, summarise or copy information from the sources you are using to write your answers/research your work, you must always acknowledge the source.You are required to mention your name and student Id in either header or footer of the assessment document to be submitted. Planning the assessment Access all resources mentioned in required resources, either printed copies or access via the internet. You must answer all questions in the knowledge test assessment.Time allocated to complete this assessment is 2 hours.Complete and submit the assessment on the same day of the assessment.Assessor will set a time to provide feedback. Evidence specifications: At the end of the assessment, student will be required to submit the following evidence on the same day of the assessment. Completed assessment task with all questions answered.Completed and signed cover sheet for the assessment. Evidence submission: Documentation must be submitted electronically.Assessor will record the assessment outcome on the assessment cover sheet. Knowledge Test QUESTION NUMBERQUESTIONS Students response (to be completed by the assessor) Question 1:List and describe strategies for establishing and maintaining business relationship. (200 – 250 words) S NS Question 2:Answer the following: Identify and document any four (4) networks, organisations, agencies, associations or individuals that a freelancer can use to build their client base. (50-100 words)What are different forms of networking? (50-100 words) S NS Question 3:Answer the following: Explain the seven (7) principles for effective negotiations. (50-70 words) Explain the basics of following types of negotiation techniques: (50- 70 words) Distributive BargainingIntegrative Negotiations S NS Question 4:Answer the following questions Explain the purpose of communications and consultation policy, procedures and plans. What should be taken into consideration when developing the policy and procedures? (50-70 words) Explain the importance of establishing client communication policies, procedures and process. (50-70 words) S NS Question 5:Explain any four (4) methods for obtaining feedback on promotional activities. (30-50 words) S NS Assessment Task Cover Sheet Task 2 (AT2) Student detailsStudent Name: Student ID: Assessment detailsUnit of Competency:BSBREL401 – Establish NetworksAssessment Task 2:Project and Role PlayDate of Submission: Assessment Outcome: Satisfactory Not Satisfactory Feedback:Student Plagiarism Declaration: By submitting this assessment to the school, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks Check for plagiarism Software Yes No Check for copying/collusion Yes No Check for authenticity (own work) Yes No Cheating or use of model answers Yes NoStudent: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights. Signature: ………………………………………………… Signature: …………………………….. Date: ……………………………………………………….. Date: ………………………………….. Assessment Task 2: Project and Role Play Required documents and equipment: Computer with internet connection to refer to various programs such as MS word, MS excel, MS PowerPoint or any other recognised software program.Technical Education Development Institute Learners’ resources for the BSBREL401 – Establish Networks (organised by the trainer)Learner’s notesAppendix 1(provided by trainer/assessor)Appendix 2 (provided by trainer/assessor)Appendix 3 (provided by trainer/assessor)Appendix 4 (provided by trainer/assessor) Instructions for students: This assessment will be conducted in TEDI’S Campus with access to the resources listed above.You must answer all questions as part of this assessment and submit answers in electronic copy. The assessor will verify the authenticity of the work by asking questions regarding the answers provided. You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.For this assessment, you can choose any other organisation, which must be approved by your assessor. Be concise provide explanation according to the given word-limit and do not provide irrelevant information. Be careful, quantity is not quality.Be careful to use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender inclusive language should be used.When you quote, paraphrase, summarise or copy information from the sources you are using to write your answers/research your work, you must always acknowledge the source.You are required to mention your name and student Id in either header or footer of the assessment document to be submitted. Planning the assessment Access all resources mentioned in required resources, either printed copies or access via the internet.This assessment will be conducted at TEDI’s campus.Time required for assessment: 8-10 hours for full assessment (this will be completed over multiple sessions but student must submit assessment on or before the due date provided by the trainer/Assessor) and 10-15 minutes for role play (per student)Complete and submit the assessment on the date given by the Assessor.Assessor will set a time to provide feedback. You must: Produce all evidence as required in this assessment.Complete and submit in due timelines.Submit with a completed and signed assessment cover sheet. Evidence specifications: At the end of this assessment, you will be required to submit following evidence before due date specified by the assessor Completed Appendix 2, Appendix 3 and Appendix 4.Role play demonstrated at a date and time specified by the Assessor.Report explaining the feedback and improvisations.Completed and signed Assessment cover sheet. Evidence submission: Documentation must be submitted electronically.Assessor will record the assessment outcome on the assessment cover sheet. Project (For this assessment, you can choose any other organisation, which must be approved by your assessor.) Students are required to read the brief provided below and complete the tasks that follow. Brief: You are part of budding freelancing web development organisation named TEDI Australia which is trying to establish their web development business. You have one business partner Mark who takes care of technical wing of the business and you are responsible for business aspect of the organising. To establish and grow your business you have decided to implement three phase business development strategy which include following phases: Develop and maintain business networksEstablish and maintain business relationshipsPromote the relationship Activity 1: Develop and maintain business networks In this activity you will implement first phase of your business development strategy. (Appendix-2) In order to pursue network opportunities to maximise a range of contact and to obtain and maintain personal knowledge and skills you have decided to participate in the event (Business branding, Business development & Establishing networks) organised by ACS which is the professional association for Australian ICT sector. Task 1: In order to prepare for the event, you are required to identify network strategies which will help you to establish and maintain relationships and which will eventually provide you with the business development opportunities. Document strategies you have identified in the space provided below: Networking Strategies Identified Task 2: Roleplay Instruction to Trainer/assessor: Students will divided into groups of 4 for this assessment where each student from the group will be required to play the role of a Business partner and the other students will play the role of professionals from various backgrounds. The aim of this group activity is to replicate the setting of professional networking event and to provide student a simulated environment where students can demonstrate their oral and interaction skills while also applying networking strategies that are identified in Activity 1-Task 1 Roleplay instructions for students: You are required to participate in the group activity organised by your trainer/assessor.Introduce yourself to fellow participants and make a candid attempt to interact with everyone. The aim of the interaction is to:Apply networking strategies you have identified previously in Activity 1-Task 1Identify and pursue right opportunities to approach someone in order to establish and built maximum contactsGain contact details at least three participantsYou will use the Networking Record Template (Appendix 2) to record contact details of participants in given template. Role Play Information- Business partnerRole title Business partnerOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? YesOther parties involved in role play and their roles Other Students playing the role of professionalAre other parties involved are being assessed during role?NoTime allocated 10 mins for each student playing the role of Business partner Purpose of role You are required to play the role of a Business partner where you must interact with the group and use the Networking Record template (Appendix 2) to note down details of the contact at a professional networking event.Role play scriptYou will arrange time with your assessor and you will organise the time to perform the role play.You will play the role of a Business partner where you must interact with fellow participants who play the role of professionals from various backgrounds.You will identify and pursue right opportunities to approach someone in order to establish and built maximum contacts.The range of contacts will be noted down using Appendix 2 (Networking record template)Role play informationIt is important that you are prepared for this session, ensuring you:prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of yourself (Business partner) and at least 3 professionals played by other students.Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Business partner.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a Business partnerBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and professional (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play Student can interact and pursue network opportunities.Student maximizes range of contacts (at least 3) by communicating and interacting with the other professionals at the meeting.Student records the details of 3 contacts using the Networking Record template (Appendix 2) Role Play Information- ProfessionalRole title ProfessionalOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? NoOther parties involved in role play and their roles Student playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated 10 mins for supporting each student playing the role of Professional Purpose of role You are required to play the role of a professional where you will attend the meeting and interact with the Business partner.Role play scriptYou will arrange time with your assessor and you will organise the time to perform the role play.Another student will play the role of a Business partner where they must interact with you (professional) The Business partner will identify and pursue right opportunities to approach someone in order to establish and built maximum contacts.The range of contacts will be noted by the Business partner using Appendix 2 (Networking record template)Role play informationIt is important that you are prepared for this session, ensuring you:prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of another student (Business partner) and at least 3 professionals played by yourself and other students.Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as a Professional.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a ProfessionalBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and professional (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play Student can interact and pursue network opportunities.Student maximizes range of contacts (at least 3) by communicating and interacting with the other professionals at the meeting.Student records the details of 3 contacts using the Networking Record template (Appendix 2) Task 3: Roleplay: In this roleplay you are required to carry out one on one interaction with your business partner Mark (Played by the Assessor). You are required to accomplish following in your interaction: Share your professional networking experience with MarkInform Mark about three networking leads you got in the event and share their contact details with himInform Mark about the potential benefits of those leads like new business opportunities, business connection and Visibility Role Play Information- Business partnerRole titleBusiness partnerOrganizationTEDI AustraliaRole played byStudentIs party playing the role is being assessed?YesOther parties involved in role play and their roles Assessor playing the role of Mark (Business partner)Are other parties involved are being assessed during role?NoTime allocated10 mins for each student playing the role of Business partner Purpose of roleYou are required to play the role of a Business partner where you are required to meet your business partner (Mark) You are also required to interact and provide the information of the contacts you have received in Task 2.Role play scriptYou will arrange time with your assessor and you will organise the time to perform the role play.You will play the role of a Business partner where you meet the business partner (Mark, played by the Assessor)You are required to discuss your networking experience with Mark and discuss the 3 leads you have received in task 2.You will hand over the details (Appendix 2) where you have noted down the details of the professional.Role play informationIt is important that you are prepared for this session, ensuring you: prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of yourself (Business partner) and Mark (Assessor)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Business partner.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a Business partnerBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Key outcome expected from role-play Student arranges a meeting and interacts with business partner (Mark)Student communicates the information on professionals that has been received while networking in Task 2. Role Play Information- Business Partner (Mark)Role titleBusiness partner (Mark)OrganizationTEDI AustraliaRole played byAssessorIs party playing the role is being assessed?NoOther parties involved in role play and their rolesStudent playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated10 mins for playing the role of Business Partner (mark)Purpose of roleStudent is required to play the role of a Business partner where they are required to meet the business partner (Mark) Students are also required to interact and provide the information of the contacts received in Task 2.Role play scriptStudent will arrange time with assessor and will organise the time to perform the role play.Student will play the role of a Business partner where the student will meet the business partner (Mark, played by the Assessor)Students are required to discuss the networking experience with Mark and discuss the 3 leads received in task 2.Student will hand over the details (Appendix 2) where students have noted down the details of the professional.Role play informationIt is important that you are prepared for this session, ensuring you: prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of student (Business partner) and Mark (Assessor)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Business partner.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a Business partnerBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Key outcome expected from role-play Student arranges a meeting and interacts with business partner (Mark)Student communicates the information on professionals that has been received while networking in Task 2. Activity 2: Establish and maintain business relationships In this activity, students will work on the second phase of the business development strategy. Students will read the brief given below and complete the tasks that follow. (Appendix-3) Brief: One of the contacts you have establish at professional networking event has invited you to his organisation to talks about web development business opportunities his organisation is offering. You know this opportunity can be very beneficial for your organisation. Therefore, you have decided to seek advice from specialist on how to pursue this business opportunity and develop contact. Task 1: Roleplay: For this role play task, student will be required to play the role of the business partner and the another colleague student will play the role of a specialist who will advise to: Prepare for the meetingPrepare presentation on standards of business the organisation follows and practicesDiscuss organisation needs and ask questionsAnticipate frequently asked questionsWrap things up nicely and follow up This is one on one interaction with specialist to seek the advice on contact development In the interaction where student will: Introduce self to specialistExplain the situation and seek adviceUses active listening and questioning techniques to confirm understanding Role Play Information- Business partnerRole title Business partnerOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? YesOther parties involved in role play and their roles Another student playing the role of a SpecialistAre other parties involved are being assessed during role?NoTime allocated 10 mins for each student playing the role of Business partnerPurpose of role You are required to play the role of a Business partner where you are to meet and interact with a specialist and seek advise on meeting one of the contact made during Networking in Activity 1- Task 2Role play scriptYou will arrange time with your assessor and you will organise the time to perform the role play.You will play the role of a Business partner where you meet the specialist and introduce self.You will be required to communicate the situation where one of the professionals have contacted you for a meeting.You will use active listening and questioning skills to ensure you get the answers on contact development.Role play informationIt is important that you are prepared for this session, ensuring you: prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of yourself (Business partner) and Specialist (Another student)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Business partner.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a Business partnerBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and specialist (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play Student arranges a meeting with the specialist (Another student) to communicate about the situation at hand.Student introduces self and ensures the situation is discussed in detail. Role Play Information- SpecialistRole title SpecialistOrganization TEDI AustraliaRole played by Another studentIs party playing the role is being assessed? NoOther parties involved in role play and their roles Student playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated 10 mins for playing the role of Specialist Purpose of role Students are required to play the role of a Business partner where student are to meet and interact with a specialist (Another student) and seek advise on meeting one of the contact made during Networking in Activity 1- Task 2 Role play scriptStudent will arrange time with your assessor and will organise the time to perform the role play.Student will play the role of a Business partner where student meets the specialist and introduce self.Student will be required to communicate the situation where one of the professionals have contacted the student for a meeting.Student will use active listening and questioning skills and ensure to get the answers on contact development.Specialist will assist the following:Prepare the business partner (student) for the meetingPrepare presentation on standards of business the organisation follows and practicesDiscuss organisation needs and ask questionsAnticipate frequently asked questionsWrap things up nicely and follow upRole play informationIt is important that you are prepared for this session, ensuring you: prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of yourself (Business partner) and Specialist (Another student)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Business partner.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a Business partnerBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and specialist (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play Student arranges a meeting with the specialist (Another student) to communicate about the situation at hand.Student introduces self and ensures the situation is discussed in detail. Task 2: All students are required to arrange a meeting with their networking contact Sam (Played by the Assessor) The following will be the participants of the meeting: Business partner (Student)Sam (Assessor) The agenda of the meeting is to develop a long-lasting relationship between the business partner and Sam’s organisations and to reap the consistent benefits by fulfilling each other organisational requirement Before the meeting, student needs to: Prepare meeting agenda (Appendix 3) using the template provided.Prepare a presentation (By using PowerPoint) to gain trust and confidence of Sam for which includes the following:Following high standards of business your organisation observes and practices: Customer ValueIntegrity in Management PracticesCustomer Service IntegrityPersonal IntegrityProduct Integrity Instructions for Assessor During the meeting, students (Business partner) need to: Deliver the presentation.Discuss:High standards of business your organisation practicesWeb development business opportunity on offerAreas where greater cooperation would yield benefits. Apply listening and questioning techniques to check or confirm web development requirement.Offer a quote of $75000 after considering all the requirement and communicate following clearly:Additional charge on top of $75000 will be applicable on following based on services their organisation selects:Domain NameSSL SecurityRecognise difficult situation and respond to difficult situation using following negotiation skills:Being AssertiveBeing EmpathicAppropriate Verbal and Non-Verbal LanguageStaying Calm and Focused Using high level of negotiation skills to encourage positive outcomes and negotiate solution using collaborative problem-solving techniques and explain Sam that Domain Name and SSL security are subscription-based services offered by third party which requires regular subscription renewal and therefore, student cannot include their (third party) charges in the quote because student have no control over itGain trust and confidence.Agree to make refinements, if anything arises later in the process through consultation Sam (Assessor) will: Discuss about the importance of high standard in business operationsDiscuss following web development requirement of his organisation:Domain NameHostingWebsite PlatformSSL SecuritySEO SupportTracking and AnalyticsCross-browser CompatibilitySocial Media Integration Vehemently oppose the additional charge for domain name and SSL security and pursue him/her to include all the services and features in the final quote of $75000Agree with the offered explanation of not including Domain Name and SSL security charges and offer him/her web development contract After the meeting, students must complete the Appendix 4- Minutes-of-Meeting template provided. Role Play Information- Business partnerRole title Business partnerOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? YesOther parties involved in role play and their roles Assessor playing the role of SamAre other parties involved are being assessed during role?NoTime allocated 10 mins for each student playing the role of Business partner Purpose of role You are required to play the role of a Business partner where you are required to arrange a meeting with Sam to develop a long-lasting relationship between the business partner and Sam’s organisations.Role play scriptYou will arrange the meeting by confirming the date and time with the Assessor.You will ensure that you prepare the meeting agenda by using Appendix 3You will prepare a PowerPoint presentation that you will present during your meeting with Sam considering the following points:Customer Value Integrity in Management PracticesCustomer Service IntegrityPersonal IntegrityProduct IntegrityDuring the meeting, you will deliver the presentation and discuss critical points as mentioned below:High standards of business your organisation practicesWeb development business opportunity on offerAreas where greater cooperation would yield benefits. You will apply listening and questioning skills during the meeting to ensure you have reached a fir conclusion with Sam.You will also use high level of negotiation skills to ensure you have positive outcomes when it comes to the cost and reach an outcome. Please refer to the instructions for Assessor above for a detailed list of items to be discussed during the meeting.Role play informationIt is important that you are prepared for this session, ensuring you: prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of yourself (Business partner) and Sam (Assessor)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Business partner.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a Business partnerBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Key outcome expected from role-play Student arranges a meeting with Sam (Assessor) to discuss and reach a positive outcome by gaining and maintaining trust with the party. Student also uses good negotiation skills to reach a conclusion while also solving problems by means of identifying them and coming up with techniques and solutions. Role Play Information- SamRole title SamOrganization TEDI AustraliaRole played by AssessorIs party playing the role is being assessed? NoOther parties involved in role play and their roles Student playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated 10 mins for each student Purpose of role You are required to play the role of a Business partner where you are required to arrange a meeting with Sam to develop a long-lasting relationship between the business partner and Sam’s organisations. Role play scriptDuring the meeting, Sam will discuss following web development requirement of the organisation:Domain NameHostingWebsite PlatformSSL SecuritySEO SupportTracking and AnalyticsCross-browser CompatibilitySocial Media IntegrationDuring the meeting, student will deliver the presentation and discuss critical points as mentioned below with Sam:High standards of business your organisation practicesWeb development business opportunity on offerAreas where greater cooperation would yield benefits. Sam will discuss the costing and forcefully oppose the additional charge for domain name and SSL security and pursue student to include all the services and features in the final quote of $75000.Student will use high level of negotiation skills to ensure they have positive outcomes when it comes to the cost and reach an outcome.Please refer to the instructions for Assessor above for a detailed list of items to be discussed during the meeting.Role play informationIt is important that you are prepared for this session, ensuring you: prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of student (Business partner) and Sam (Assessor)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Sam.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing SamBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Key outcome expected from role-play Student arranges a meeting with Sam (Assessor) to discuss and reach a positive outcome by gaining and maintaining trust with the party. Student also uses good negotiation skills to reach a conclusion while also solving problems by means of identifying them and coming up with techniques and solutions. Activity 3 Promote the relationship: In this activity, student will work on the third phase of the business development activity which is relationship promotion. Task 1: To promote the business/work relationship students are required to develop following using given templates: (Appendix-4) Strategies to represent and promote business relationship Common issues in business relationship Policies and practices for business relationship promotion Task 2: Scenario: Your organisation is growing rapidly, and you are inducting new workforce every month. To educate newly inducted workforce about goals and objectives of the business relationship you are required to perform following tasks: Part A: Presentation Students will prepare and deliver presentation (PowerPoint) using appropriate presentation skills to a range of audience present in the organisation. The presentation should cover following: Goals and objectives of the business/work relationshipCommon issues in business/work relationshipPolicies and practices for business/work relationship and its promotion Part B: Roleplay Assessor will divide the students into groups of 4-5 students where each student is required to play the role of business partner and the other students will be the audience. Each business partner will obtain feedback from the audience to identify and develop ways to improve promotional activities within available opportunities. Role Play Information- Business partnerRole title Business partnerOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? YesOther parties involved in role play and their roles 4-5 students playing the role of audienceAre other parties involved are being assessed during role?NoTime allocated 10 mins for each student playing the role of Business partner Purpose of role You are required to play the role of a Business partner where you will obtain feedback from your audience regarding new ways to improve promotional activities.Role play scriptYou will arrange the meeting by confirming the date and time with the Assessor.You will obtain feedback from the audience to identify and develop new ways to improve promotional activities with very limited opportunities.Role play informationIt is important that you are prepared for this session, ensuring you: prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of yourself (Business partner) and audience (Other students)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Business partner.Know your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a Business partnerBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and Audience members (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play Student seeks feedback from the audience members after completing Part A- Presentation.Student obtains feedback to identify and develop ways to improve promotional activities. Role Play Information- Audience MembersRole title Audience membersOrganization TEDI AustraliaRole played by Other studentsIs party playing the role is being assessed? NoOther parties involved in role play and their roles Student playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated 10 mins for each student Purpose of role Student is required to play the role of a Business partner where student will obtain feedback from the audience members regarding new ways to improve promotional activities. Role play scriptStudent will arrange the meeting by confirming the date and time with the Assessor.Student will obtain feedback from the audience (other students) to identify and develop new ways to improve promotional activities with very limited opportunities.Role play informationIt is important that you are prepared for this session, ensuring you: prepare for the session to ensure everything is covereddevelop and provide relevant documentation / supporting materials to your groupPresentation ContextEach meeting will consist of student (Business partner) and audience (Other students)Things to consider whilst performing this task:Be organized – prepare and plan for the session thoroughly.Know your position as Audience memberKnow your company.Arrange access to all required documentation for this process.Be prepared to ask questions.Be prepared to be asked questions.Things to consider whilst role-playing a Audience memberBe preparedAct professionally throughout the process Be prepared to ask questions when you require more information Answer all questions to the best of your abilityMake sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and Audience members (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed)Key outcome expected from role-play Student seeks feedback from the audience members after completing Part A- Presentation.Student obtains feedback to identify and develop ways to improve promotional activities. After the role play task, you are required to develop a report addressing the feedback and ways to improve the promotional activities. Part C: Documentation Produce the pdf document containing information about issues, policies and practices and submit it to the trainer/assessor for circulation. Project checklist – Assessor to complete: Student Assessment CriteriaAssessor to tick the appropriate box Assessor to tick the appropriate boxSection 1 Section 2 Communication | Is the learner able to: Communicate clearly with othersAsk for help when neededFollow instructionsIdentify the task requirements including document purpose and proposed audienceConsult with others to determine meeting concepts and requirementsClarify task requirements with supervisor (assessor) as requiredYesNoSafety | Is the learner able to: Work safely at all timesEnsure your actions do not put the safety of yourself or others at risk YesNoSection 3Assessor to tick the appropriate document completed by the student.Prepare for the event in Activity 1- Task 1 by identifying network strategies which helps build and maintain relationships that will, in the end, make provisions for business development opportunities.YesNoIdentify and follow the network opportunities to get more contacts.YesNoApply the network strategies that have been worked out in Task 1 and get at least 3 contact details.Yes NoMethodologically note down the details of contact in the Networking Record Template (Appendix 2)YesNoCarry out interaction with business partner (colleague) regarding the networking contacts established in the previous task.YesNoInform the business partner about the benefits of networking and contacts received such as new business opportunities, more visibility among contacts and good business relationships.YesNoParticipate in the event, (business branding, business development and establishing networks) a part of the professional association organised by the ACS for Australian ICT sector to obtain and maintain knowledge and skills.YesNoDevelop and maintain relationships with contacts to encourage further benefits.YesNoPrepare a meeting agenda (Appendix 3) to discuss important points with Sam (contact) YesNoPrepare a PowerPoint presentation to gain trust of Sam by emphasising on the following points and these are a core part of your organisation.Following high standards of business your organisation observes and practices: Customer Value Integrity in Management Practices Customer Service Integrity Personal Integrity Product IntegrityYesNoAttend the meeting fixed with Sam and deliver the presentation.YesNoRecognise difficult situation and handle them by using negotiation skills and reaching a positive outcome.YesNoUse problem-solving techniques by listening and answering questions asked by Sam.YesNoSeeks advise by a specialist on how to deliver presentation, explaining the situation and discussing ways and means to close the deal with Sam.YesNoDevelop strategies to promote business relationships, addressing common issues in a business relationship and policies and procedures for promoting a business relationship in a PDF format. YesNoPrepare a PowerPoint presentation using presentation skills to present it a range of audience.YesNoDeliver the presentation professionally which includes the following points:Goals and objectives of the business/work relationshipCommon issues in business/work relationshipPolicies and practices for business/work relationship and its promotion.YesNoObtain a one on one feedback from the audience members and prepare a report with each feedback and how the promotional activities can be improved.YesNoRequired evidence attached YesNoAssessor’s feedback: Student outcome:SNSAssessor Name and Signature: Date: Final Assessment RecordStudent name: Student ID: Assessor name: Date of completion: Unit of competency:BSBREL401 – Establish Networks AssessmentsStudent resultsSatisfactoryNot Yet SatisfactoryNot SubmittedAssessment task 1: Knowledge TestAssessment task 2: Project and Role PlayComments/ Feedback: Unit outcome: Competent Not Yet CompetentIs re-assessment required? Yes NoAssessor Signoff By signing this final assessment record: I confirm that the student has attempted all requirements of this unit of competencyI am satisfied the work submitted is their own work. I have informed the participant of the assessment decision. Assessor signature: Date: Student Signoff By signing this final assessment record: I have received, discussed and accept the outcome from my assessment as above for this unit of competency and I am aware of my right to appeal. Student signature: Date: Candidate Feedback Form Unit:BSBREL401 – Establish NetworksCandidate’s Name: Assessor’s Name: Please provide us some feedback on your assessment process. Information provided on this form is used for evaluation of our assessment systems and processes. This information is confidential and is not released to any external parties without your written consent.Please tick Ö Yes or No for the questions below:YesNoDid you receive information about the assessment prior to the date? Were the instructions to the assessment clear and easy to understand? Did you understand the purpose of the assessment? Were you advised of the performance criteria? Were you advised of the process of the assessment? Were there any surprises in your assessment? Did you feel the assessment was fair? Was your assessor professional? Did you feel the assessment was accurate? Were you comfortable with the outcome? Did you receive feedback about your assessment? If you answered no to any of the above questions are you aware of the appeals process? Comments: Appendix1- Assessment resource in simulated business environment Technical Education Development Institute will conduct this assessment in computer lab by setting simulated business environment which is safe and experiences typical activities experienced in the stakeholder relations – relationship management field of work. The following resources will be made available to the learner: Technical Education Development Institute’s office equipment, workplace documentation and resourcessample organisational policies and procedures Copyright: Instructions in this tool have been developed by NTA and Technical Education Development Institute for sole purpose of use by Technical Education Development Institute. Any part of these assessment instructions cannot be reproduced in full or part for without approval of Technical Education Development Institute and NTA which holds authorship rights. Appendix 2- Networking Contact Template NETWORKING CONTACT TEMPLATENetworking contact Serial no.1Place of networking: Date of Networking:Person name: Business name:Contact details: NotesNetworking contact Serial no.2Place of networking: Date of Networking:Person name: Business name:Contact details: NotesNetworking contact Serial no.3Place of networking: Date of Networking:Person name: Business name:Contact details: Notes Appendix 3- Meeting Agenda Template Date/Time: Location: Chairperson:Meeting Attendees: Full names and roles Agenda Item/TopicDiscussion/OutcomesAction OfficerDue DateWelcome (Agenda item 1) Topic? (Agenda item 2) Topic? (Agenda item 3) Topic? SummaryOverall Summary Decision/s Action/s if any Next Meeting time/date Meeting closed at: Minutes are a true and accurate record of the meetingApproved/confirmed by whom? Appendix 4- Meeting minutes Template Minutes of Meeting Meeting Objective: Attendees: Venue: Date: No.Points DiscussedActions SuggestedTarget Date Signature of attendee 1: Signature of attendee 2: Signature of attendee 3: Signature of attendee 4: BSBREL401Establish NetworksCandidate Assessment Tool STUDENT NAME: STUDENT ID: ASSESSOR NAME: UNIT CODE AND TITLE: BSBREL401 – Establish Networks ASSESSMENT RECEIPT FORM NOTE:1. This form must be attached on top of the completed Student Assessment Booklet when submitting.2. The Assessment Receipt Form must be signed and dated. DECLARATION:1. I am aware that penalties exist for plagiarism and cheating.2. I am aware of the requirements set by my assessor.3. I have retained a copy of my assessment. Student Signature:_________________________________Date:_____________________Assessment received by Technical Education Development Institute (TEDI) Staff Name: Signature: =================================TEAR HERE ================================== Students must retain this as a Record of SubmissionAssessment handed on: Student ID: ……………………….. Student Signature: ………………… Unit code and title: BSBREL401 – Establish NetworksAssessment received by TEDI staff Name: …………………………………………………… Signature: ……………………………………………….. About this booklet This assessment booklet has been designed for students undertaking face-to-face mode of study to provide information before they undertake these assessments. It also contains assessment tools to assess the skills and knowledge required from you to be deemed competent in this unit. Please read all the information given to you when you receive this assessment booklet. If you do not understand any part of this booklet, please inform your assessor. The assessment booklet contains two (2) parts: PART 1: Assessment information: This part contains information on the assessment for this unit of competency and how an assessment will be conducted throughout this unit to achieve the competency. It includes:· Application of the unit of competency· Purpose of assessment· Elements, performance evidence and knowledge evidence requirements of the unit· Conditions, context, required resources and location of the assessment· Assessment tasks · Outline of evidence to be collected· Administration, recording and reporting the requirements including special adjustments, appeals, reasonable adjustments and assessors’ intervention.PART 2: Assessment tasks: This part contains the information to undertake the assessment task successfully. In each assessment task, students will find the following information: · Task instructions · Role play/Practical Demonstration information· Information on resources required, where applicable. PART 1Assessment Information Application of the unit of competency:This unit describes the skills and knowledge required to develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers. It applies to individuals with a broad knowledge of networking and negotiation who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of tasks to others. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. Purpose of assessment: The primary objective of assessment is to support and encourage your learning. Assessment results give the assessor an indication of how well you learnt in class and or areas you may need extra supportPerformance evidence: Evidence of the ability to:§ identify and use networking opportunities§ maintain records of relevant contacts§ use written and verbal communication skills to establish, cultivate and promote professional business relationships§ use feedback to improve promotional activities. Note: If a specific volume or frequency is not stated, then evidence must be provided at leastonce. Knowledge evidence:To complete the unit requirements safely and effectively, the individual must:list and describe strategies for establishing and maintaining business relationshipsidentify relevant networks, organisations, agencies, associations or individualsdescribe the principles and techniques needed to negotiate positive outcomesexplain client or organisational policies, plans and procedures relevant to business relationshipsoutline methods for obtaining feedback on promotional activities.Context and conditions for assessment:To comply with the assessment conditions of this unit:· Skills for this unit of competency will be demonstrated in Technical Education Development Institute classroom/Computer lab located at Level 1, 212 King St, Melbourne, Victoria 3000 · You will have access to suitable facilities, equipment and resources, including template documentation, policies and procedures to undertake the assessment tasks for this unit of competency (refer appendix 1,2,3 & 4) Resources required:The assessor will ensure that assessment is conducted in a safe environment and you have access to the following resources for the unit:• Computer with internet connection to refer to various resources• Student assessment booklet• Technical Education Development Institute Learners’ resources for the unit BSBREL401- Establish Networks Clustering/holistic assessment:There is no provision for clustering of assessments in this unit. Competency requirements:To be deemed competent in this unit, you must satisfactorily complete all assessment tasks. Students with unsatisfactory completion of any of the assignment tasks will be deemed Not Yet Competent (NYC).Assessors will ensure that the evidence collected meets the requirements of the Rules of Evidence (authentic, current, sufficient and valid) prior to entering results into the competency record sheet.Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC) after two reassessments in a unit of competency, student will be required to repeat the unit as per the scheduled delivery of the course. For further details, refer to Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. Assessment tasksAssessment descriptionLocation of assessmentAssessment Task 1 (AT1): Knowledge TestStudents are required to complete the knowledge test to be deemed competent. The learners are required to answer in brief. They must answer all the questions correctly to be marked satisfactory. Technical Education Development Institute training campusAssessment Task 2 (AT3): Project and Role playThis assessment task requires students to complete a series of tasks which includes report writing and role playTechnical Education Development Institute training campus Assessment tasks:To achieve competency in this unit, you must satisfactorily complete all the following assessment tasks within the date and time specified by your trainer/assessor. This will demonstrate that you have all the required skills and knowledge for this unit. Outline of evidence to be collected:You must submit the following evidence to be marked competent for this unit. Your assessor willensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient, current and authentic. Assessment Task 1 (AT1): Knowledge Test· Answer all questions correctly in the Knowledge Test and submit to your assessor electronically.· Complete and sign the cover sheet for assessment taskAssessment Task 2 (AT3): Project and Role play · Completed Appendix 2 , Appendix 3 and Appendix 4· Role play demonstrated at a date and time specified by the Assessor.· Complete PowerPoint Presentation.· Report explaining the feedback and improvisations.· Completed and signed Assessment cover sheet for assessment task. You must read and follow this information carefully while completing assessments for this unit of competency and if you are unsure of any instruction, please contact your assessor to clarify.The assessments are intended to be equitable, fair and flexible. Submission of assessment:You must ensure that the completed assessment tasks are submitted along with the assessment cover sheet:· Your assessor will mark the submitted assessment, provide feedback to you and complete the comments section against each task, where applicable.ALL tasks must be completed in legible English. It is preferred that the tasks submitted for assessments are typed.You must submit all assessments on or before the due date specified by the assessor as per the training plan.· Extensions for individual assessment tasks may be negotiated in specific circumstances with your assessor/trainer. However, you need to provide genuine evidence documents when seeking an extension to due date (e.g. extensions due to illness will require a medical certificate). To arrange an extension, you must speak to your assessor prior to the due date. Extensions must be confirmed by the trainer in writing.You are permitted to use dictionaries and to seek support (as required) unless it puts in jeopardy the integrity of the assessment, your assessor will let you know if this is the case.Unless the assessment task specifically allows pair work or group activities such as brainstorming, you must submit your own original work and must not copy the work of other students. Plagiarism is unacceptable. Recording an assessment result:Once the assessments have been completed, the assessor will record the assessment results on the student assessment record sheets and all results will be approved by the Training Manager. Assessors will check that you have completed the signed student declaration prior to filling out the assessment sheet. Retaining assessment records:Technical Education Development Institute will securely retain all completed student assessment items for each student for a period of six months from the date on which the judgement of competence for the student was made. Technical Education Development Institute will also retain sufficient data to be able to reissue AQF certification documentation for a period of 30 years. The assessor will ensure that the student records are securely retained and stored in accordance with the Technical Education Development Institute record control policy accessible by the Student Administration Officer. Assessment outcomes: – For unit of competency:There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent (requires more training and experience). You will be awarded C = Competent on completion of the unit when the assessor is satisfied that you have completed all assessments and have provided the appropriate evidence required to meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in accordance with the Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. For assessment task:There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory.On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if you have completed the task successfully, submitted all evidence and satisfied the assessment criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or does not meet the requirements of the assessment criteria. Re-assessment:If you are unsuccessful at achieving competency at the first attempt, you will be given two further opportunities for re-assessment at a mutually agreed time and date. For further details, refer to the Technical Education Development Institute Re-Assessment Policy and Technical Education Development Institute Course Progress Policy. As this is a competency-based program, the assessment continues throughout the program until you either achieve Competency in the assessment tasks or a further training need is identified and addressed. Student access to records:You have the right to access current and accurate records of your participation and results at any time. You can request a copy of your records (results or attendance progress) by contacting the student administration or assessor. Support:You may seek clarification about the assessment information and the instructions and tasks at any time from the assessor. Reasonable adjustments and special learning needs:Technical Education Development Institute works to ensure that students with recognized disadvantages can access and participate in education and training on the same basis as other students. Disadvantages may be based, for example, upon age, cultural background, physical disability, limited or non-current industry experience, language, numeracy or digital literacy issues.Where pre-training interviews and LLN assessments reveal that a student may require special support or where, after enrolment, it is made apparent that the student requires special support, reasonable adjustments will be made to the learning environment, training delivery, learning resources and/or assessment tasks to accommodate the particular needs of the student. An adjustment is reasonable if it can accommodate the student’s particular needs, while also taking into account factors such as the student’s views, the potential effect of the adjustment on the student and others and the costs and benefits of making the adjustment. Any adjustments made must:· be discussed, agreed and documented in the assessment record· benefit the student· maintain the integrity of the competency standards and course requirements as stipulated in the training package· be reasonable to expect in a workplace.Reasonable adjustment may consist of:· providing additional time for students to complete learning and assessment tasks· presenting questions orally for students with literacy issues· asking questions in a relevant practical context· using large print material· extending the course duration· Presenting work instructions in diagrammatic or pictorial form instead of words and sentences. Complaints and appeals:If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In the first instance, you are encouraged to appeal informally by contacting the assessor and discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you may appeal further to training manager. If you are still dissatisfied, you may appeal formally and in writing to have the result reviewed. For more information, refer to the Assessment Policy and the Complaints and Appeals Policy and Procedures available in Technical Education Development Institute Website. Assessor intervention:Assessors will check if you are ready for the assessment, and defer the assessment if you are not. Feedback will be given to you at the completion of the assessment.During role play, the assessor may act as a client or employer, where required, but the assessor will not interfere with the assessment. If the assessment activities might impact on your safety or that of others, the assessor will stop the assessment immediately. Plagiarism, cheating and assessment dishonesty:Technical Education Development Institute considers plagiarism and cheating as a serious misdemeanor. Evidence of plagiarism and cheating is treated on a case by case basis and the consequences for students engaging in such practices may include failure of the assessment or unit or exclusion from the course. For more information, refer to Technical Education Development Institute’s Assessment Policy. Note: Referencing is a way of acknowledging the source of information that a person uses to research your assignment. References should be provided whenever someone else’s words. Ideas or research is used. One should also provide references for any information used. Website, journals, Research paper, Blogs, article and any other online sources needs to be referenced.Assessor feedback:Assessors will provide feedback on the assessment that you have submitted. This can identify your strengths and weaknesses or be an overall comment on your submission. A copy of the feedback along with your submission will be given to you and you must keep a copy of it throughout the completion of the course. Student Declaration: I…………………………………………………………………… (Student Name) have read and understand the information provided above and also understand and accept that any act of plagiarism and academic dishonesty may have penalties including cancellation or suspension of my enrolment with Technical Education Development Institute. I further declare that:· All assessment work submitted for this unit competency is my own original work and plagiarism and collusion has not occurred.· Assessment work has not been copied or submitted for any other unit/course.· I have taken proper care and effort to ensure my work has not been copied by another person.· I have retained a copy of this assessment for my own records in the event I have to reproduce my work.· I am aware that any assessment deemed unsatisfactory will require me to undergo reassessment which may be different to the one originally submitted. Student signature: ……………………………………………………… Date: ……/……/……. PART 2Assessment tasks Assessment Task Cover Sheet Task 1 (AT1) Student detailsStudent Name: Student ID: Assessment detailsUnit of Competency:BSBREL401 – Establish NetworksAssessment Task1:Knowledge TestDate of Submission: Assessment Outcome: Satisfactory Not Satisfactory Feedback:Student Plagiarism Declaration: By submitting this assessment to the school, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checksCheck for plagiarism Software Yes NoCheck for copying/collusion Yes NoCheck for authenticity (own work) Yes NoCheating or use of model answers Yes NoStudent: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights. Signature: ………………………………………………… Signature: …………………………….. Date: ……………………………………………………….. Date: …………………………………..Assessment task 1: Knowledge Test Required documents and equipment:Computer with internet connection to refer to various programs such as MS word, MS excel, MS PowerPoint or any other recognised software program.Technical Education Development Institute Learners’ resources for the unit BSBREL401 – Establish Networks (organised by the trainer/assessor)Learner’s notesRefer Aspire & Small print Resources Instructions for students:§ This assessment will be conducted in Computer lab with access to the resources listed above.§ You must answer all knowledge questions as part of this assessment and submit answers in electronic copy.The assessor will verify the authenticity of the work by asking questions regarding the answers provided. You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.§ Student are not allowed to discuss answers during this assessment with other classmates.§ Be concise provide explanation according to the given word-limit and do not provide irrelevant information. Be careful, quantity is not quality.§ Be careful to use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender inclusive language should be used.§ When you quote, paraphrase, summarise or copy information from the sources you are using to write your answers/research your work, you must always acknowledge the source.§ You are required to mention your name and student Id in either header or footer of the assessment document to be submitted. Planning the assessmentAccess all resources mentioned in required resources, either printed copies or access via the internet.You must answer all questions in the knowledge test assessment.Time allocated to complete this assessment is 2 hours.Complete and submit the assessment on the same day of the assessment.Assessor will set a time to provide feedback.Evidence specifications:At the end of the assessment, student will be required to submit the following evidence on the same day of the assessment.Completed assessment task with all questions answered.Completed and signed cover sheet for the assessment.Evidence submission:· Documentation must be submitted electronically.Assessor will record the assessment outcome on the assessment cover sheet. Knowledge Test QUESTION NUMBERQUESTIONS Students response (to be completed by the assessor) Question 1:List and describe strategies for establishing and maintaining business relationship. (200 – 250 words) S NS Question 2:Answer the following:a. Identify and document any four (4) networks, organisations, agencies, associations or individuals that a freelancer can use to build their client base. (50-100 words)b. What are different forms of networking? (50-100 words) S NS Question 3:Answer the following:1. Explain the seven (7) principles for effective negotiations. (50-70 words)2. Explain the basics of following types of negotiation techniques: (50- 70 words)a. Distributive Bargainingb. Integrative Negotiations S NS Question 4:Answer the following questionsExplain the purpose of communications and consultation policy, procedures and plans. What should be taken into consideration when developing the policy and procedures? (50-70 words)Explain the importance of establishing client communication policies, procedures and process. (50-70 words) S NS Question 5:Explain any four (4) methods for obtaining feedback on promotional activities. (30-50 words) S NS Assessment Task Cover Sheet Task 2 (AT2) Student detailsStudent Name: Student ID: Assessment detailsUnit of Competency:BSBREL401 – Establish NetworksAssessment Task 2:Project and Role PlayDate of Submission: Assessment Outcome: Satisfactory Not Satisfactory Feedback:Student Plagiarism Declaration: By submitting this assessment to the school, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checksCheck for plagiarism Software Yes NoCheck for copying/collusion Yes NoCheck for authenticity (own work) Yes NoCheating or use of model answers Yes NoStudent: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights. Signature: ………………………………………………… Signature: …………………………….. Date: ……………………………………………………….. Date: ………………………………….. Assessment Task 2: Project and Role PlayRequired documents and equipment:Computer with internet connection to refer to various programs such as MS word, MS excel, MS PowerPoint or any other recognised software program.Technical Education Development Institute Learners’ resources for the BSBREL401 – Establish Networks (organised by the trainer)· Learner’s notes· Appendix 1(provided by trainer/assessor)· Appendix 2 (provided by trainer/assessor)· Appendix 3 (provided by trainer/assessor)· Appendix 4 (provided by trainer/assessor) Instructions for students:§ This assessment will be conducted in TEDI’S Campus with access to the resources listed above.§ You must answer all questions as part of this assessment and submit answers in electronic copy.The assessor will verify the authenticity of the work by asking questions regarding the answers provided. You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.§ For this assessment, you can choose any other organisation, which must be approved by your assessor.§ Be concise provide explanation according to the given word-limit and do not provide irrelevant information. Be careful, quantity is not quality.§ Be careful to use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups on the basis of attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender inclusive language should be used.§ When you quote, paraphrase, summarise or copy information from the sources you are using to write your answers/research your work, you must always acknowledge the source.§ You are required to mention your name and student Id in either header or footer of the assessment document to be submitted.Planning the assessmentAccess all resources mentioned in required resources, either printed copies or access via the internet.This assessment will be conducted at TEDI’s campus.Time required for assessment: 8-10 hours for full assessment (this will be completed over multiple sessions but student must submit assessment on or before the due date provided by the trainer/Assessor) and 10-15 minutes for role play (per student)Complete and submit the assessment on the date given by the Assessor.Assessor will set a time to provide feedback.You must:· Produce all evidence as required in this assessment.· Complete and submit in due timelines.· Submit with a completed and signed assessment cover sheet. Evidence specifications:At the end of this assessment, you will be required to submit following evidence before due date specified by the assessorCompleted Appendix 2, Appendix 3 and Appendix 4.Role play demonstrated at a date and time specified by the Assessor.Report explaining the feedback and improvisations.Completed and signed Assessment cover sheet. Evidence submission:· Documentation must be submitted electronically.· Assessor will record the assessment outcome on the assessment cover sheet. Project (For this assessment, you can choose any other organisation, which must be approved by your assessor.) Students are required to read the brief provided below and complete the tasks that follow.Brief:You are part of budding freelancing web development organisation named TEDI Australia which is trying to establish their web development business. You have one business partner Mark who takes care of technical wing of the business and you are responsible for business aspect of the organising. To establish and grow your business you have decided to implement three phase business development strategy which include following phases:1. Develop and maintain business networks2. Establish and maintain business relationships3. Promote the relationship Activity 1: Develop and maintain business networksIn this activity you will implement first phase of your business development strategy. (Appendix-2)In order to pursue network opportunities to maximise a range of contact and to obtain and maintain personal knowledge and skills you have decided to participate in the event (Business branding, Business development & Establishing networks) organised by ACS which is the professional association for Australian ICT sector.Task 1: In order to prepare for the event, you are required to identify network strategies which will help you to establish and maintain relationships and which will eventually provide you with the business development opportunities. Document strategies you have identified in the space provided below:Networking Strategies Identified Task 2:Roleplay Instruction to Trainer/assessor:Students will divided into groups of 4 for this assessment where each student from the group will be required to play the role of a Business partner and the other students will play the role of professionals from various backgrounds. The aim of this group activity is to replicate the setting of professional networking event and to provide student a simulated environment where students can demonstrate their oral and interaction skills while also applying networking strategies that are identified in Activity 1-Task 1Roleplay instructions for students:You are required to participate in the group activity organised by your trainer/assessor.Introduce yourself to fellow participants and make a candid attempt to interact with everyone. The aim of the interaction is to:Apply networking strategies you have identified previously in Activity 1-Task 1Identify and pursue right opportunities to approach someone in order to establish and built maximum contactsGain contact details at least three participantsYou will use the Networking Record Template (Appendix 2) to record contact details of participants in given template. Role Play Information- Business partnerRole title Business partnerOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? YesOther parties involved in role play and their roles Other Students playing the role of professionalAre other parties involved are being assessed during role?NoTime allocated 10 mins for each student playing the role of Business partner Purpose of role You are required to play the role of a Business partner where you must interact with the group and use the Networking Record template (Appendix 2) to note down details of the contact at a professional networking event.Role play script· You will arrange time with your assessor and you will organise the time to perform the role play.· You will play the role of a Business partner where you must interact with fellow participants who play the role of professionals from various backgrounds.· You will identify and pursue right opportunities to approach someone in order to establish and built maximum contacts.· The range of contacts will be noted down using Appendix 2 (Networking record template)Role play information· It is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of yourself (Business partner) and at least 3 professionals played by other students.· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Business partner.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Business partner· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. · Remember, you will be required to both play the role of Business partner and professional (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play· · Student can interact and pursue network opportunities.· Student maximizes range of contacts (at least 3) by communicating and interacting with the other professionals at the meeting.· Student records the details of 3 contacts using the Networking Record template (Appendix 2) Role Play Information- ProfessionalRole title ProfessionalOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? NoOther parties involved in role play and their roles Student playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated 10 mins for supporting each student playing the role of Professional Purpose of role You are required to play the role of a professional where you will attend the meeting and interact with the Business partner.Role play script· You will arrange time with your assessor and you will organise the time to perform the role play.· Another student will play the role of a Business partner where they must interact with you (professional)· The Business partner will identify and pursue right opportunities to approach someone in order to establish and built maximum contacts.· The range of contacts will be noted by the Business partner using Appendix 2 (Networking record template)Role play information· It is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of another student (Business partner) and at least 3 professionals played by yourself and other students.· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as a Professional.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Professional· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. · Remember, you will be required to both play the role of Business partner and professional (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play· · Student can interact and pursue network opportunities.· Student maximizes range of contacts (at least 3) by communicating and interacting with the other professionals at the meeting.· Student records the details of 3 contacts using the Networking Record template (Appendix 2) Task 3:Roleplay: In this roleplay you are required to carry out one on one interaction with your business partner Mark (Played by the Assessor). You are required to accomplish following in your interaction:· Share your professional networking experience with Mark· Inform Mark about three networking leads you got in the event and share their contact details with him· Inform Mark about the potential benefits of those leads like new business opportunities, business connection and Visibility Role Play Information- Business partnerRole titleBusiness partnerOrganizationTEDI AustraliaRole played byStudentIs party playing the role is being assessed?YesOther parties involved in role play and their roles Assessor playing the role of Mark (Business partner)Are other parties involved are being assessed during role?NoTime allocated10 mins for each student playing the role of Business partner Purpose of roleYou are required to play the role of a Business partner where you are required to meet your business partner (Mark)You are also required to interact and provide the information of the contacts you have received in Task 2.Role play script· You will arrange time with your assessor and you will organise the time to perform the role play.· You will play the role of a Business partner where you meet the business partner (Mark, played by the Assessor)· You are required to discuss your networking experience with Mark and discuss the 3 leads you have received in task 2.· You will hand over the details (Appendix 2) where you have noted down the details of the professional.Role play informationIt is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of yourself (Business partner) and Mark (Assessor)· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Business partner.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Business partner· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Key outcome expected from role-play · Student arranges a meeting and interacts with business partner (Mark)· Student communicates the information on professionals that has been received while networking in Task 2. Role Play Information- Business Partner (Mark)Role title· Business partner (Mark)OrganizationTEDI AustraliaRole played byAssessorIs party playing the role is being assessed?NoOther parties involved in role play and their rolesStudent playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated10 mins for playing the role of Business Partner (mark)Purpose of roleStudent is required to play the role of a Business partner where they are required to meet the business partner (Mark)Students are also required to interact and provide the information of the contacts received in Task 2.Role play script· Student will arrange time with assessor and will organise the time to perform the role play.· Student will play the role of a Business partner where the student will meet the business partner (Mark, played by the Assessor)· Students are required to discuss the networking experience with Mark and discuss the 3 leads received in task 2.· Student will hand over the details (Appendix 2) where students have noted down the details of the professional.Role play informationIt is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of student (Business partner) and Mark (Assessor)· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Business partner.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Business partner· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Key outcome expected from role-play · Student arranges a meeting and interacts with business partner (Mark)· Student communicates the information on professionals that has been received while networking in Task 2. Activity 2: Establish and maintain business relationshipsIn this activity, students will work on the second phase of the business development strategy. Students will read the brief given below and complete the tasks that follow. (Appendix-3)Brief:One of the contacts you have establish at professional networking event has invited you to his organisation to talks about web development business opportunities his organisation is offering.You know this opportunity can be very beneficial for your organisation. Therefore, you have decided to seek advice from specialist on how to pursue this business opportunity and develop contact. Task 1:Roleplay: For this role play task, student will be required to play the role of the business partner and the another colleague student will play the role of a specialist who will advise to:· Prepare for the meeting· Prepare presentation on standards of business the organisation follows and practices· Discuss organisation needs and ask questions· Anticipate frequently asked questions· Wrap things up nicely and follow upThis is one on one interaction with specialist to seek the advice on contact developmentIn the interaction where student will:· Introduce self to specialist· Explain the situation and seek advice· Uses active listening and questioning techniques to confirm understanding Role Play Information- Business partnerRole title Business partnerOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? YesOther parties involved in role play and their roles Another student playing the role of a SpecialistAre other parties involved are being assessed during role?NoTime allocated 10 mins for each student playing the role of Business partnerPurpose of role You are required to play the role of a Business partner where you are to meet and interact with a specialist and seek advise on meeting one of the contact made during Networking in Activity 1- Task 2Role play script· You will arrange time with your assessor and you will organise the time to perform the role play.· You will play the role of a Business partner where you meet the specialist and introduce self.· You will be required to communicate the situation where one of the professionals have contacted you for a meeting.· You will use active listening and questioning skills to ensure you get the answers on contact development.Role play informationIt is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of yourself (Business partner) and Specialist (Another student)· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Business partner.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Business partner· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and specialist (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play · Student arranges a meeting with the specialist (Another student) to communicate about the situation at hand.· Student introduces self and ensures the situation is discussed in detail. Role Play Information- SpecialistRole title SpecialistOrganization TEDI AustraliaRole played by Another studentIs party playing the role is being assessed? NoOther parties involved in role play and their roles Student playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated 10 mins for playing the role of Specialist Purpose of role Students are required to play the role of a Business partner where student are to meet and interact with a specialist (Another student) and seek advise on meeting one of the contact made during Networking in Activity 1- Task 2 Role play script· Student will arrange time with your assessor and will organise the time to perform the role play.· Student will play the role of a Business partner where student meets the specialist and introduce self.· Student will be required to communicate the situation where one of the professionals have contacted the student for a meeting.· Student will use active listening and questioning skills and ensure to get the answers on contact development.· Specialist will assist the following:– Prepare the business partner (student) for the meeting– Prepare presentation on standards of business the organisation follows and practices– Discuss organisation needs and ask questions– Anticipate frequently asked questions– Wrap things up nicely and follow upRole play informationIt is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of yourself (Business partner) and Specialist (Another student)· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Business partner.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Business partner· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and specialist (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play · Student arranges a meeting with the specialist (Another student) to communicate about the situation at hand.· Student introduces self and ensures the situation is discussed in detail.Task 2:All students are required to arrange a meeting with their networking contact Sam (Played by the Assessor) The following will be the participants of the meeting:Business partner (Student)Sam (Assessor)The agenda of the meeting is to develop a long-lasting relationship between the business partner and Sam’s organisations and to reap the consistent benefits by fulfilling each other organisational requirement Before the meeting, student needs to:Prepare meeting agenda (Appendix 3) using the template provided.Prepare a presentation (By using PowerPoint) to gain trust and confidence of Sam for which includes the following:– Following high standards of business your organisation observes and practices:Customer ValueIntegrity in Management PracticesCustomer Service IntegrityPersonal IntegrityProduct Integrity Instructions for AssessorDuring the meeting, students (Business partner) need to:Deliver the presentation.Discuss:– High standards of business your organisation practices– Web development business opportunity on offer– Areas where greater cooperation would yield benefits.Apply listening and questioning techniques to check or confirm web development requirement.Offer a quote of $75000 after considering all the requirement and communicate following clearly:– Additional charge on top of $75000 will be applicable on following based on services their organisation selects:§ Domain Name§ SSL SecurityRecognise difficult situation and respond to difficult situation using following negotiation skills:– Being Assertive– Being Empathic– Appropriate Verbal and Non-Verbal Language– Staying Calm and FocusedUsing high level of negotiation skills to encourage positive outcomes and negotiate solution using collaborative problem-solving techniques and explain Sam that Domain Name and SSL security are subscription-based services offered by third party which requires regular subscription renewal and therefore, student cannot include their (third party) charges in the quote because student have no control over itGain trust and confidence.Agree to make refinements, if anything arises later in the process through consultation Sam (Assessor) will:Discuss about the importance of high standard in business operationsDiscuss following web development requirement of his organisation:– Domain Name– Hosting– Website Platform– SSL Security– SEO Support– Tracking and Analytics– Cross-browser Compatibility– Social Media IntegrationVehemently oppose the additional charge for domain name and SSL security and pursue him/her to include all the services and features in the final quote of $75000Agree with the offered explanation of not including Domain Name and SSL security charges and offer him/her web development contract After the meeting, students must complete the Appendix 4- Minutes-of-Meeting template provided. Role Play Information- Business partnerRole title Business partnerOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? YesOther parties involved in role play and their roles Assessor playing the role of SamAre other parties involved are being assessed during role?NoTime allocated 10 mins for each student playing the role of Business partner Purpose of role You are required to play the role of a Business partner where you are required to arrange a meeting with Sam to develop a long-lasting relationship between the business partner and Sam’s organisations.Role play script· You will arrange the meeting by confirming the date and time with the Assessor.· You will ensure that you prepare the meeting agenda by using Appendix 3· You will prepare a PowerPoint presentation that you will present during your meeting with Sam considering the following points:– Customer Value– Integrity in Management Practices– Customer Service Integrity– Personal Integrity– Product Integrity· During the meeting, you will deliver the presentation and discuss critical points as mentioned below:– High standards of business your organisation practices– Web development business opportunity on offer– Areas where greater cooperation would yield benefits.· You will apply listening and questioning skills during the meeting to ensure you have reached a fir conclusion with Sam.· You will also use high level of negotiation skills to ensure you have positive outcomes when it comes to the cost and reach an outcome.Please refer to the instructions for Assessor above for a detailed list of items to be discussed during the meeting.Role play informationIt is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of yourself (Business partner) and Sam (Assessor)· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Business partner.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Business partner· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Key outcome expected from role-play · Student arranges a meeting with Sam (Assessor) to discuss and reach a positive outcome by gaining and maintaining trust with the party.· Student also uses good negotiation skills to reach a conclusion while also solving problems by means of identifying them and coming up with techniques and solutions. Role Play Information- SamRole title SamOrganization TEDI AustraliaRole played by AssessorIs party playing the role is being assessed? NoOther parties involved in role play and their roles Student playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated 10 mins for each student Purpose of role You are required to play the role of a Business partner where you are required to arrange a meeting with Sam to develop a long-lasting relationship between the business partner and Sam’s organisations. Role play script· During the meeting, Sam will discuss following web development requirement of the organisation:– Domain Name– Hosting– Website Platform– SSL Security– SEO Support– Tracking and Analytics– Cross-browser Compatibility– Social Media Integration· During the meeting, student will deliver the presentation and discuss critical points as mentioned below with Sam:– High standards of business your organisation practices– Web development business opportunity on offer– Areas where greater cooperation would yield benefits.· Sam will discuss the costing and forcefully oppose the additional charge for domain name and SSL security and pursue student to include all the services and features in the final quote of $75000.· Student will use high level of negotiation skills to ensure they have positive outcomes when it comes to the cost and reach an outcome.– Please refer to the instructions for Assessor above for a detailed list of items to be discussed during the meeting.Role play informationIt is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of student (Business partner) and Sam (Assessor)· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Sam.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing Sam· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Key outcome expected from role-play · Student arranges a meeting with Sam (Assessor) to discuss and reach a positive outcome by gaining and maintaining trust with the party.· Student also uses good negotiation skills to reach a conclusion while also solving problems by means of identifying them and coming up with techniques and solutions. Activity 3 Promote the relationship:In this activity, student will work on the third phase of the business development activity which is relationship promotion.Task 1: To promote the business/work relationship students are required to develop following using given templates: (Appendix-4)o Identified at least three Strategies to represent and promote the interests and requirement of business/work relationshipo Identified at least three common issues in business/work relationshipo Identified at least 4 Policies and practices for business/work relationship promotionStrategies to represent and promote business relationship Common issues in business relationship Policies and practices for business relationship promotion Task 2:Scenario: Your organisation is growing rapidly, and you are inducting new workforce every month. To educate newly inducted workforce about goals and objectives of the business relationship you are required to perform following tasks:Part A: PresentationStudents will prepare and deliver presentation (PowerPoint) using appropriate presentation skills to a range of audience present in the organisation. The presentation should cover following:Goals and objectives of the business/work relationshipCommon issues in business/work relationshipPolicies and practices for business/work relationship and its promotion Part B: RoleplayAssessor will divide the students into groups of 4-5 students where each student is required to play the role of business partner and the other students will be the audience. Each business partner will obtain feedback from the audience to identify and develop ways to improve promotional activities within available opportunities. Role Play Information- Business partnerRole title Business partnerOrganization TEDI AustraliaRole played by StudentIs party playing the role is being assessed? YesOther parties involved in role play and their roles 4-5 students playing the role of audienceAre other parties involved are being assessed during role?NoTime allocated 10 mins for each student playing the role of Business partner Purpose of role You are required to play the role of a Business partner where you will obtain feedback from your audience regarding new ways to improve promotional activities.Role play script· You will arrange the meeting by confirming the date and time with the Assessor.· You will obtain feedback from the audience to identify and develop new ways to improve promotional activities with very limited opportunities.Role play informationIt is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of yourself (Business partner) and audience (Other students)· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Business partner.· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Business partner· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and Audience members (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed) Key outcome expected from role-play · Student seeks feedback from the audience members after completing Part A- Presentation.· Student obtains feedback to identify and develop ways to improve promotional activities. Role Play Information- Audience MembersRole title Audience membersOrganization TEDI AustraliaRole played by Other studentsIs party playing the role is being assessed? NoOther parties involved in role play and their roles Student playing the role of Business partnerAre other parties involved are being assessed during role?YesTime allocated 10 mins for each student Purpose of role Student is required to play the role of a Business partner where student will obtain feedback from the audience members regarding new ways to improve promotional activities. Role play script· Student will arrange the meeting by confirming the date and time with the Assessor.· Student will obtain feedback from the audience (other students) to identify and develop new ways to improve promotional activities with very limited opportunities.Role play informationIt is important that you are prepared for this session, ensuring you:· prepare for the session to ensure everything is covered· develop and provide relevant documentation / supporting materials to your group· Presentation Context· Each meeting will consist of student (Business partner) and audience (Other students)· Things to consider whilst performing this task:· Be organized – prepare and plan for the session thoroughly.· Know your position as Audience member· Know your company.· Arrange access to all required documentation for this process.· Be prepared to ask questions.· Be prepared to be asked questions.· Things to consider whilst role-playing a Audience member· Be prepared· Act professionally throughout the process· Be prepared to ask questions when you require more information· Answer all questions to the best of your ability· Make sure that by the end of the session, you are fully aware of your responsibilities after the meeting. Remember, you will be required to both play the role of Business partner and Audience members (during another student’s assessment), so be sure to perform at your best at all times. This means you must participate in the session, and ask questions if you feel they are required (for clarification as needed)Key outcome expected from role-play · Student seeks feedback from the audience members after completing Part A- Presentation.· Student obtains feedback to identify and develop ways to improve promotional activities. After the role play task, you are required to develop a report addressing the feedback and ways to improve the promotional activities.Part C: DocumentationProduce the pdf document containing information about issues, policies and practices and submit it to the trainer/assessor for circulation. Project checklist – Assessor to complete:Student Assessment CriteriaAssessor to tick the appropriate box Assessor to tick the appropriate boxSection 1 Section 2 Communication | Is the learner able to:· Communicate clearly with others· Ask for help when needed· Follow instructions· Identify the task requirements including document purpose and proposed audience· Consult with others to determine meeting concepts and requirements· Clarify task requirements with supervisor (assessor) as required Yes NoSafety | Is the learner able to:· Work safely at all times· Ensure your actions do not put the safety of yourself or others at risk Yes NoSection 3Assessor to tick the appropriate document completed by the student.· Prepare for the event in Activity 1- Task 1 by identifying network strategies which helps build and maintain relationships that will, in the end, make provisions for business development opportunities. Yes No· Identify and follow the network opportunities to get more contacts. Yes No· Apply the network strategies that have been worked out in Task 1 and get at least 3 contact details. Yes No· Methodologically note down the details of contact in the Networking Record Template (Appendix 2) Yes No· Carry out interaction with business partner (colleague) regarding the networking contacts established in the previous task. Yes No· Inform the business partner about the benefits of networking and contacts received such as new business opportunities, more visibility among contacts and good business relationships. Yes No· Participate in the event, (business branding, business development and establishing networks) a part of the professional association organised by the ACS for Australian ICT sector to obtain and maintain knowledge and skills. Yes No· Develop and maintain relationships with contacts to encourage further benefits. Yes No· Prepare a meeting agenda (Appendix 3) to discuss important points with Sam (contact) Yes No· Prepare a PowerPoint presentation to gain trust of Sam by emphasising on the following points and these are a core part of your organisation.– Following high standards of business your organisation observes and practices:Customer ValueIntegrity in Management PracticesCustomer Service IntegrityPersonal IntegrityProduct Integrity Yes No· Attend the meeting fixed with Sam and deliver the presentation. Yes No· Recognise difficult situation and handle them by using negotiation skills and reaching a positive outcome. Yes No· Use problem-solving techniques by listening and answering questions asked by Sam. Yes No· Seeks advise by a specialist on how to deliver presentation, explaining the situation and discussing ways and means to close the deal with Sam. Yes No· Develop strategies to promote business relationships, addressing common issues in a business relationship and policies and procedures for promoting a business relationship in a PDF format. Yes No· Prepare a PowerPoint presentation using presentation skills to present it a range of audience. Yes No· Deliver the presentation professionally which includes the following points:o Goals and objectives of the business/work relationshipo Common issues in business/work relationshipo Policies and practices for business/work relationship and its promotion. Yes No· Obtain a one on one feedback from the audience members and prepare a report with each feedback and how the promotional activities can be improved. Yes NoØ Required evidence attached Yes NoØ Assessor’s feedback: Ø Student outcome: S NSØ Assessor Name and Signature: Ø Date: Final Assessment RecordStudent name: Student ID: Assessor name: Date of completion: Unit of competency:BSBREL401 – Establish Networks AssessmentsStudent resultsSatisfactoryNot Yet SatisfactoryNot SubmittedAssessment task 1: Knowledge TestAssessment task 2: Project and Role PlayComments/ Feedback: Unit outcome: Competent Not Yet CompetentIs re-assessment required? Yes NoAssessor SignoffBy signing this final assessment record:· I confirm that the student has attempted all requirements of this unit of competency· I am satisfied the work submitted is their own work. · I have informed the participant of the assessment decision. Assessor signature: Date: Student SignoffBy signing this final assessment record:· I have received, discussed and accept the outcome from my assessment as above for this unit of competency and I am aware of my right to appeal. Student signature: Date: Candidate Feedback FormUnit:BSBREL401 – Establish NetworksCandidate’s Name: Assessor’s Name: Please provide us some feedback on your assessment process. Information provided on this form is used for evaluation of our assessment systems and processes.This information is confidential and is not released to any external parties without your written consent.Please tick Ö Yes or No for the questions below:YesNoDid you receive information about the assessment prior to the date? Were the instructions to the assessment clear and easy to understand? Did you understand the purpose of the assessment? Were you advised of the performance criteria? Were you advised of the process of the assessment? Were there any surprises in your assessment? Did you feel the assessment was fair? Was your assessor professional? Did you feel the assessment was accurate? Were you comfortable with the outcome? Did you receive feedback about your assessment? If you answered no to any of the above questions are you aware of the appeals process? Comments: Appendix1- Assessment resource in simulated business environment Technical Education Development Institute will conduct this assessment in computer lab by setting simulated business environment which is safe and experiences typical activities experienced in the stakeholder relations – relationship management field of work. The following resources will be made available to the learner:Technical Education Development Institute’s office equipment, workplace documentation and resourcessample organisational policies and procedures Copyright: Instructions in this tool have been developed by NTA and Technical Education Development Institute for sole purpose of use by Technical Education Development Institute. Any part of these assessment instructions cannot be reproduced in full or part for without approval of Technical Education Development Institute and NTA which holds authorship rights. Appendix 2- Networking Contact Template NETWORKING CONTACT TEMPLATENetworking contact Serial no.1Place of networking: Date of Networking:Person name: Business name:Contact details: NotesNetworking contact Serial no.2Place of networking: Date of Networking:Person name: Business name:Contact details: NotesNetworking contact Serial no.3Place of networking: Date of Networking:Person name: Business name:Contact details: Notes Appendix 3- Meeting Agenda Template Date/Time: Location: Chairperson:Meeting Attendees:Full names and roles Agenda Item/TopicDiscussion/OutcomesAction OfficerDue DateWelcome (Agenda item 1) Topic? (Agenda item 2) Topic? (Agenda item 3) Topic? SummaryOverall Summary Decision/s Action/s if any Next Meeting time/date Meeting closed at: Minutes are a true and accurate record of the meetingApproved/confirmed by whom? Appendix 4- Meeting minutes Template Minutes of Meeting Meeting Objective: Attendees: Venue: Date: No.Points DiscussedActions SuggestedTarget Date Signature of attendee 1: Signature of attendee 2: Signature of attendee 3: Signature of attendee 4:
