| Roster Staff SITXHRM002 |
| Student Assessment Tool |
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Assessment Summary Sheet
| Unit | SITXHRM002 Roster Staff | |||
| Pre-Requisite Units | NA | |||
| Student Name | ||||
| Student ID | ||||
| Final Assessment Result for this Unit | Result S = Satisfactory NYS = Not Yet Satisfactory NA = Not Assessed | |||
| Assessment 1 | Short Answers | S | NYS | NA | ||
| Assessment 2 | Assignment | S | NYS | NA | ||
| Assessment 3 | Project | S | NYS | NA | ||
| Unit Outcome | o Competent o Not Yet Competent | |||
| Re-assessment Required | o Yes o No | |||
| Re-enrolment Required | o Yes o No | |||
| This form is to be completed by the assessor and used a final record of student competency. All student submissions including any associated assessment cover sheets (outlined below) are to be attached to this summary sheet before placing on the student’s file. Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form. | ||||
| Assessor Feedback: | ||||
| Student Declaration: I declare that the evidence I have submitted for this unit of competency is my own work and that: I have been assessed in this unit.I have been provided with feedback. I have been advised of my result. I am aware of my appeal rights. Student name: Rahul Sharma Signature: Rahul Sharma Date: 09/05/2021 | Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment of this assignment in accordance to the Principles of Assessment and the Rules of Evidence as outlined in the Standards for RTOs 2015. I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks: Check for plagiarism/Copying/Collusion/Authenticity (learner’s own work)Cheating or use of model answers Assessor name: _________________________ Signature: _________________________ Date: _______/________/_________ | |||
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Unit Summary
| The purpose of assessment for this unit is to gather evidence of the student’s competence against the elements, as well as skills and underpinning knowledge, required to Roster staff. This unit describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provisions, operational efficiency requirements, and within wage budgets. This unit applies to individuals responsible for developing staff rosters for situations involving potentially large numbers of staff working across a range of different service periods or shifts. It does not apply to small office environments. It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers. The unit applies to all tourism, travel, hospitality and event sectors. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. |
Elements of the unit
| 1. Develop staff rosters. |
| 2. Present and communicate rosters. |
| 3. Maintain rostering records. |
| 4. Evaluate rosters. |
Overview of Assessments SITXHRM002 Roster staff
There are three (3) assessment tasks in this unit, and you must complete all assessments satisfactorily in order to be marked competent in this unit.
The assessment for SITXHRM001 consists of:
Assessment 1 – Short Answer Questions
You are required to address all questions to achieve competence. Your trainer will provide you with instructions for time frames and dates to complete this assessment.
Once completed, carefully read the responses you have provided and check for completeness. Your trainer will provide you with feedback and the result you have achieved.
Assessment 2 – Assignment
This assignment consists of 2 Parts, Part A and Part B:
For Part A
you are required to establish a roster based on provided criteria, access the Fair Work website and determine the award rates, establish overtime as applicable at the correct award rates, and calculate the wages for each staff member. Further, you are required to establish the total wage bill for the working week.
For Part B
you are required to troubleshoot a short notice staff incident which does require you to investigate and find a solution for replacement of staff, determine the associated impact on budget and the legal aspects to be considered based on the legislative provisions for shifts, breaks, overtime etc. on the Fair Work website.
Assessment 3 – Project
This Project consist of 2 Parts, Part A and Part B:
For Part A
you are required to develop a roster for a given period as outlined to you by your trainer below.
Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions.
Your roster must ensure:
- Adequate skill mix supported by award/grade listed for each staff member on the roster
- Effectiveness of rostering times to keep overtime and allowances to a minimum
- All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift allowance etc. as these apply)
- Provisions of meal breaks in line with legislation
For Part B
you are required to develop another roster for a given period as outlined to you by your trainer below. If this is concurrent with the roster developed in Part A, identify 5 options for economical approaches e.g. combining workplace tasks ; staggering start and finish times or similar. Your colleagues have told you that the roster during period 1 was insufficient in terms of staff mix and numbers to handle Friday and Saturday nights due to the high frequency and variance of different meals ordered If you work in a different department apply this issue in that area). Reflect this in your next roster by including 1 additional level 1 or 2 and 1 additional staff at level 3 during the evening service (or e.g. check out/reception – during the morning shift).
Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions.
Your roster must ensure:
- Adequate skill mix supported by award/grade listed for each staff member on the roster
- Effectiveness of rostering times to keep overtime and allowances to a minimum
- All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift allowance etc. as these apply)
- Provisions of meal breaks in line with legislation
Information for Students
Please read all the information given to you when you receive this assessment guide. If you do not understand any part of this assessment guide, please inform your assessor/trainer.
To achieve competency, you must satisfactorily complete all assessment tasks within the date and time allotted by your assessor/trainer. This will demonstrate that you have all the required skills, knowledge for this unit. An overview of the skills and knowledge to be assessed in this unit is provided in this Assessment Guide.
Students who present copied or plagiarised assessments are considered participants in the act of academic misconduct which would lead to disqualification of their submitted work. (Read the section on Plagiarism and Assessment Dishonesty below.)
The assessments are intended to be equitable, fair and flexible. All the information, skills and knowledge being assessed by the assessments has been based on theory and skills delivered to you during classes and meet the requirements of the unit of competency.
Submitting Assessment Tasks
You must submit assessment tasks with the provided cover sheet.
ALL tasks must be completed in legible English. It is preferable that tasks submitted for assessment are typed. Where this is not possible or where room is provided on a paper for short answers, you must write clearly. Unreadable assessment tasks will be returned unmarked.
You must submit assessments on or before their due date. Extensions for individual assessment tasks may be negotiated in specific circumstances according to VCI’s Policy and Procedures. To arrange an extension, you must speak to your assessor prior to the due date. Extensions due to illness will require a medical certificate. Extensions must be confirmed by trainers in writing.
Assessment Outcomes
There are two outcomes of assessments: S = Satisfactory and NYS = Not Yet Satisfactory (requires more training and experience).
You will be awarded C = Competent on completion of the unit when your assessor is satisfied that you have completed all assessments and have provided the appropriate evidence required to meet all criteria. If you fail to meet this requirement you will receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in accordance with the VCI’s policies and procedures.
Re-assessment
Students will be allowed to sit for up to two further attempts at a practical assessment item or test question for which the outcome is Not Yet Satisfactory within the timeframe of a course (unit of competency). Students judged as NYS in an assessment will be allowed to resubmit if they have attended all practical classes for the related unit.
Student Access to Records
Students have the right to access current and accurate records of their participation and results at any time. You may request to see your results or attendance sheets from Administration on request. You will be required to show proof of identification.
Support
You may seek clarification about any assessments at any time from your assessor. Your assessor will only assist or intervene during an assessment if there is a risk of injury to yourself or one of your class members.
Adjustments for students with special needs
Students who have special needs may be allowed reasonable adjustment in line with the VCI’s Policies and Procedures. This means that there may be modifications to the way in which evidence of your competence is gathered. However, it will not change the standards or outcomes you must achieve. It could include alternate methods of assessment the assist the student.
If you consider that you need any special considerations in relation to assessment of the unit, please contact the Course Coordinator.
Appeals
If you are not happy with your results:
- Your assessment may be reassessed upon appeal
- Your assessor/trainer may provide you with alternate options of assessment in order to gain competency depending on initial results
- If you are still unhappy about your assessment results after following the steps mentioned above, you may submit a formal complaint in accordance with VCI’s Complaints and Appeals Policy.
Plagiarism and Assessment Dishonesty
The New York College (VCI) is committed to ensuring that all students behave with integrity when undertaking an assessment. Therefore, it is essential that you understand the principles underlying assessment integrity and behave in a manner according to these principles.
Please read the following information and please ensure you have access to and have read the plagiarism and assessment dishonesty policy. This policy can be found on the VCI’s website and is also discussed in your orientation prior to commencing the course.
What is Plagiarism and Assessment Dishonesty?
Plagiarism is copying, paraphrasing or summarising, without appropriate acknowledgement, the words, ideas, scholarship and intellectual property of another person. This remains plagiarism whether or not it is with the knowledge or consent of that other person. Plagiarism has also taken place when direct use of others’ words is not indicated, for example by inverted commas or indentation, in addition to appropriate citation of the source.
Each individual student is responsible for ensuring that they are fully informed about methods of acknowledgement appropriate to any piece of assessable work that they submit.
Assessment dishonesty includes plagiarism, collusion, the fabrication or deliberate misrepresentation of data, and failure to adhere to the rules regarding examinations in such a way as to gain unfair assessment advantage.
Collusion is the involvement of more than one individual in an instance of assessment dishonesty. All parties involved in such collusion are in breach of the principles of assessment honesty (unless there is good evidence of innocent involvement). “Collusion” needs to be distinguished from “collaboration”, defined for the purposes of this document as work jointly undertaken and produced.
Incidence of Plagiarism or Assessment Dishonesty
If the New York College believes any act of plagiarism and assessment dishonesty has occurred, the student/s will be contacted and will be given an opportunity to explain their case. Should this be repeated the student will be penalised. Penalties include re-submitting the assessment task or unit and for repeated offences, re-sitting the unit at student’s own cost or cancellation of enrolment.
How information will be handled: All information regarding an incident of plagiarism or assessment dishonesty will be recorded as per VCI’s Plagiarism and Assessment Dishonesty Policy. Only relevant staff members will be given access to the information as required by state and federal privacy laws.
I have read and understand the information provided above and also understand and accept that any act of plagiarism and academic dishonesty may have penalties including cancellation or suspension of my enrolment with New York College. I further declare that:
- All assessment work submitted for this unit competency is my own original work and plagiarism and collusion has not occurred.
- Assessment work is not copied nor has not been submitted for any other unit/course.
- I have taken proper care and effort to ensure my work has not been copied by another person.
- I understand the consequences of engaging in plagiarism as described in VCI’s Plagiarism and Assessment Dishonesty Policy and I have obtained and read the Plagiarism and Assessment Dishonesty Policy.
Student Signature: ……………………………………………………… Date: ……/……/………….
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Assessment Cover Sheet
ASSESSMENT 1: Short Answers
| Student Name | ||
| Student ID | ||
| Unit(s) of Competency and Code(s) | SITXHRM002 Roster Staff | |
| Trainer/Assessor | Rosanna Pereira | |
| Assessment Outcome | o Satisfactory o Not Yet Satisfactory | |
| Attempt Number | o First o Second o Third | |
| Comments /Feedback Please review and resubmit incorrect answers for the second submission by 30/5/2021. Rosanna/20/5/2021 | ||
| Statement of Authenticity | ||
| I acknowledge that I understand the requirements to complete the assessment tasks | ||
| The assessment process including the provisions for re-submitting and academic appeals were explained to me and I understand these processes | ||
| I understand the consequences of plagiarism and confirm that this is my own work and I have acknowledged or referenced all sources of information I have used for the purpose of this assessment | ||
| I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost. | ||
| Student Signature: Rahul Sharma Date: 09/05/2021 | ||
| I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks. | ||
| Assessor Signature: Date: / /20 | ||
===========================================TEAR HERE ======================================
| RECEIPT OF LODGEMENT | |||||
| Student Name | Student ID | ||||
| Unit: | SITXHRM002 Roster Staff | Assessment | Short Answers | ||
| Trainer Name | Date submitted: | ||||
| Received by: | Signature: | Date received: | |||
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Assessment Guidelines
| Assessment Method |
| The following assessment is written assignment to be completed by the student. The student must complete all the 8 questions and tasks. |
| Submission instructions |
| The student is to submit the completed assessment with all answers to the trainer. Ensure that the student includes the assessment cover sheet and signs the declaration section. The assessment task is due on the date specified by the assessor. |
| Assessment conditions |
| The student must complete this task independently. The student must complete this task in the space provided in this assessment tool. |
| What will be assessed |
| The purpose of this assessment is to assess your knowledge required to complete the tasks outlined in elements and performance criteria of this unit and relating to the following aspects : sources of information on awards and other industrial provisions industrial agreements and other considerations which impact the preparation of staffing rosters: key elements of applicable awards and enterprise agreements: organisational policies which impact the preparation of staffing rosters: industry sector: specific organisation: wage budget for the business activity, department or event subject to rostering. |
| Resource Requirements |
| Computer, Internet access, template ATO (Tax withheld), timesheet and payslip template Internet Links: Award: http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm National Employment Standards: https://www.fairwork.gov.au/employee-entitlements/national-employment-standards |
Assessment 1
Your task: Answer the following questions. Each question must be completed.
- https://www.fairwork.gov.au/employee-entitlements/national-employment-standards and identify the award provisions for:
| Responses |
| : Full time and part time employees can get 4 weeks of annual leave each year based on their ordinary hours of work Please review information about the amount of annual leave entitlements for full time and part time workers. : How many hours is the required break between shifts? maximum allowed shift hours: full time employees maximum hours : the maximum number of ordinary hours a full time employee can work Part time employees maximum hours : the maximum number of ordinary hours a part time employee can work: : it must be equal to national minimum wage and set by an employment contract the national minimum wage for employee above 21 years old is: $18.29 per hour for full time or part time $22.86 per hour for casual employees Employees often get a higher pay rate when working on How much is the penalty rates Mon-Fri, Saturday and Sunday for full time, part time and casual workers? 100 % Monday – Friday,125% Sat and Sunday 175% for full time and part time employees For casual employees 125% Mon-Friday ,150% Saturday ,175% Sunday An apprentice under the age of 18 years must not ,be required to work overtime without their consent |
| Minimum Hours |
| The fair work Act 2009 allows the employees to stand downs if there is any natural calamity happens and employees cannot get any pay or employer wants to pay something to them on his own wish. As per storm scenario,John is entitled with the 2 hours shift as a casual worker Jack is entitled to get 3 hours being a part time chef Chenelle is entitled with 6 hours being a full time employee |
Satisfactory answer
| Leave provisions |
| sick and carers: How much sick leave do full time employees get per year? compassionate reasons: Immediate family may include spouse or former spouse Satisfactory answer Injury and rehabilitation of injured workers: 1.Wages while they are not fit for work 2.Medical expense and rehabilitation Satisfactory answer jury service: What about payment for jury service? An employee ,other than the casual employee has to be paid “make -up pay” for the first 10 days of jury selection and jury duty .Make -up pay is the difference between the jury duty payment the employee receives from the court and the employee’s base pay rate they have worked for the ordinary hours .The employee may have to provide the evidence to the employer of completing all the steps to get a jury payment . long service: Satisfactory answer maternity or paternity: all the employees are eligible for parental leave if they have worked for their employer for at least 12 months study:all the employees subject to a training agreement are entitled to be released for study at full pay.Training fee charged by RTO ,which includes prescribed text books which are paid by an apprentice shall be reimbursed by the employer within six months of the start of the apprenticeship or within the three months of commencement of the training provided by the RTO .On the condition is the results are satisafcatory. |
Please review highlighted areas.
- https://www.fairwork.gov.au/employee-entitlements/national-employment-standards templates and guides, and download the file >Pay slips and record keeping>Weekly time and wage records template
- :
Joseph (Level 6 cook (tradesperson) grade 5) – will be working from 15.30 – 22.00 on Mon, from 6.00 – 14.30 on Thurs, Fri and Sat and from 13.30 – 22.00 on Sun.
- .
Please submit.
| Response: |
| 1.records is mandatory under federal and state law 2.Employers are required to provide the correct records of wages and pay slips to the employee 3.Records must be laid out so that Government inspector can review the information about employees is paid in a fair manner 4.Records must written in plain English and may stored on computer provided the records can be printed when asked for the checking 5.All the employees are entitled to get the information about their employment 6.Employers must keep the record for at least 7 years of any employee work experience |
Satisfactory answer
| Response: |
| A roster is important to run all the work smoothly ,a good roster ensures that every shift has enough employees to run all the work in a good way . Roasters can be used to link directly with the given budgets and helps to find out if the budget is over or under. |
Please answer the highlighted part of the question as well.
| Response: |
| 1. it helps to communicate with the foreign customers if using their own language they get comfortable and happy 2. With the same background staff ,the customer feel more comfortable and confident to talk with the staff 3.It brings an good experience which brings more skills and tolerance with one another |
Satisfactory answer
| Response: |
| 1.as per Hindu religion ,on the month of October they worship Goddess and have specific terms and conditions on eating living things, it should be arranged as per their special request 2.Jewish people have their own belief 3.islam people don’t eat during the day and drink water ,pray many times a day ,there should be arrangements to maintain their discipline |
Satisfactory answer
Assessment Cover Sheet
ASSESSMENT 2: Assignment
| Student Name | ||
| Student ID | ||
| Unit(s) of Competency and Code(s) | SITXHRM002 Roster Staff | |
| Trainer/Assessor | Rosanna Pereira | |
| Assessment Outcome | o Satisfactory o Not Yet Satisfactory | |
| Attempt Number | o First o Second o Third | |
| Comments /Feedback Please review as discussed. Second submission is due by 30/5/2021. Rosanna/20/5/2021 | ||
| Statement of Authenticity | ||
| I acknowledge that I understand the requirements to complete the assessment tasks | ||
| The assessment process including the provisions for re-submitting and academic appeals were explained to me and I understand these processes | ||
| I understand the consequences of plagiarism and confirm that this is my own work and I have acknowledged or referenced all sources of information I have used for the purpose of this assessment | ||
| I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost. | ||
| Student Signature: Date: / /20 | ||
| I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks. | ||
| Assessor Signature: Date: / /20 | ||
===========================================TEAR HERE ======================================
| RECEIPT OF LODGEMENT | |||||
| Student Name | Student ID | ||||
| Unit: | SITXHRM002 Roster Staff | Assessment | Assignment | ||
| Trainer Name | Date submitted: | ||||
| Received by: | Signature: | Date received: | |||
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Assessment Guidelines
| Assessment Method |
| This assignment consist of 2 Parts, Part A and Part B: For Part A you are required to establish a roster based on provided criteria, access the Fair Work website and determine the award rates, establish overtime as applicable at the correct award rates, and calculate the wages for each staff member. Further, you are required to establish the total wage bill for the working week. For Part B you are required to troubleshoot a short notice staff incident which does require you to investigate and find a solution for replacement of staff, determine the associated impact on budget and the legal aspects to be considered based on the legislative provisions for shifts, breaks, overtime etc. on the Fair Work website. |
| Submission instructions |
| Ensure that the student completes the assessment cover sheet and signs the declaration section. The assessment task is due on the date specified by the assessor. |
| Assessment conditions |
| Skills must be demonstrated in an operational tourism, travel, hospitality or events business operation or activity requiring staff rostering. This can be: an industry workplace a simulated industry environment. Assessment must ensure access to: computers, printers and rostering software programs records of shift time and where relevant electronic equipment used by staff to log commencement and completion time of rostered duties applicable industrial awards and enterprise agreements operational information about the organisation or department subject to rostering information about the cultural and skills mix of a team subject to rostering. Assessors must satisfy the Standards for Registered Training Organisations requirements for assessors. |
| What will be assessed |
| The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and: prepare staff rosters that meet diverse operational requirements across three different roster periods demonstrate the following when preparing each of the above staff rosters: sufficient staff to ensure the delivery of required services within wage budget constraints appropriate skills mix of the team compliance with industrial provisions and organisational policy |
| Resource Requirements |
| Refer to assessment conditions Computer, Internet Access, Spreadsheet template Internet Link: http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm |
Assessment 2
PART A
Your Tasks
All relevant information relating to awards and award conditions must be sourced from the following website: http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm
Note: The information provided below includes a 30 minute meal break for each staff member.
You will need to use the Roster spreadsheet to develop this staff roster on the first Tab.
Mark (Front Office grade 1) – will be working from 13.30 – 22.00 on Wed, Thurs, Fri and Sun and from 13.30 – 20.00 on Sat.
Tom (Front Office grade 1) – will be working from 6.00 – 14.30 on Mon, Tues, Wed and Sun and from 6.00 – 12.30 on Saturday.
Jordan (Front Office grade 1) – will be working from 22.00 – 6.30 Tues, Wed, Thurs and Fri and from 24.00 – 6.30 on Sat.
Sam (Front Office grade 2) – will be working from 15.30 – 22.00 on Mon, from 6.00 – 14.30 on Thurs, Fri and Sat and from 13.30 – 22.00 on Sun.
Shelly (Front Office grade 2) – will be working from 13.30 – 22.00 on Mon, Tues, Wed and Thurs and from 13.30 – 20.00 on Fri.
Darren (Front Office grade 3) – will be working from 22.00 – 6.30 on Mon, Fri, Sat and Sun and from 24.00 – 6.30 on Tues.
Scott (Front Office Supervisor) will be working from 6.00 – 14.30 on Mon, Tues, Wed and Sun and from 6.00 – 12.30 on Thurs.
Margaret (Front Office Supervisor) – will be working from 15.30 – 22.00 on Tues, 13.30 – 22.00 on Wed and Sat, 12.30 – 21.00 on Thurs and from 6.00 – 14.30 on Fri.
Satisfactory answer. Attached.
- Check if each employee has at least two rostered days off in the week. Highlight these days in grey colour.
| Hotel Futura | ||||||||
| FRONT OFFICE Week Commencing: 16 January 2017 to 22 January 2017 | ||||||||
| Grade | Employee | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
| Front Office Grade 1 | Mark | 13.30 – 22.00 | 13.30 – 22.00 | 13.30 – 22.00 | 13.30 – 20.00 | 13.30 – 22.00 | ||
| Front Office Grade 1 | Tom | 6.00 – 14.30 | 6.00 – 14.30 | 6.00 – 14.30 | 6.00 – 12.30 | 6.00 – 14.30 | ||
| Front Office Grade 1 | Jordan | 22.00 – 6.30 | 22.00 – 6.30 | 22.00 – 6.30 | 22.00 – 6.30 | 24.00 – 6.30 | ||
| Front Office Grade 2 | Sam | 15.30 – 22.00 | 6.00 – 14.30 | 6.00 – 14.30 | 6.00 – 14.30 | 13.30 – 22.00 | ||
| Front Office Grade 2 | Shelly | 13.30 – 22.00 | 13.30 – 22.00 | 13.30 – 22.00 | 13.30 – 22.00 | 13.30 – 20.00 | ||
| Front Office Grade 3 | Darren | 22.00 – 6.30 | 24.00 – 6.30 | 22.00 – 6.30 | 22.00 – 6.30 | 22.00 – 6.30 | ||
| Front Office Supervisor | Scott | 6.00 – 14.30 | 6.00 – 14.30 | 6.00 – 14.30 | 6.00 – 12.30 | 6.00 – 14.30 | ||
| Front Office Supervisor | Margaret | 15.30 – 22.00 | 13.30 – 22.00 | 12.30 – 21.00 | 6.00 – 14.30 | 13.30 – 22.00 | ||
All the staff are having 2 offs that can be seen from the grey color boxes.
Satisfactory answer. Attached.
- Calculate the weekly wages for each of the staff. ( 38hours * Hourly rate)
The table used for calculation of hourly rate for different level
| Grade | Employee | Work Hours | Hourly Rate | Wages |
| Front Office Grade 1 | Mark | 38 | $21.19 | $805.22 |
| Front Office Grade 1 | Tom | 38 | $21.19 | $805.22 |
| Front Office Grade 1 | Jordan | 38 | $21.19 | $805.22 |
| Front Office Grade 2 | Sam | 38 | $21.92 | $832.96 |
| Front Office Grade 2 | Shelly | 38 | $21.92 | $832.96 |
| Front Office Grade 3 | Darren | 38 | $23.09 | $877.42 |
| Front Office Supervisor | Scott | 38 | $24.54 | $932.52 |
| Front Office Supervisor | Margaret | 38 | $24.54 | $932.52 |
- Calculate work hours for the week for each staff member.
| Weekly Hours: Each staff member works 4 x 8-hour shifts and 1 x 6-hour shift | 32 hrs +6 hrs =38 hrs in a week |
- Locate the correct hourly rate for each staff member based on their award including penalty rates which apply for specific times during weekdays and for Saturdays and Sundays.
Penalty rates are calculated on the basis of the following table
| Hotel Futura | ||||||||
| FRONT OFFICE Week Commencing: 16 January 2017 to 22 January 2017 | ||||||||
| Grade | Employee | Work Hours | Hourly Rate | Wages | Shift allowance weekday/Day | Shift allowance weekday/night | Penalty Saturday | Penalty Sunday |
| Front Office Grade 1 | Mark | 38 | $21.19 | $805.22 | $20.79 | $31.80 | $84.80 | |
| Front Office Grade 1 | Tom | 38 | $21.19 | $805.22 | $10.38 | $31.80 | $84.80 | |
| Front Office Grade 1 | Jordan | 38 | $21.19 | $805.22 | $18.48 | $83.04 | $31.80 | $- |
| Front Office Grade 2 | Sam | 38 | $21.92 | $832.96 | $6.93 | $6.92 | $43.84 | $87.68 |
| Front Office Grade 2 | Shelly | 38 | $21.92 | $832.96 | $30.03 | $- | 0 | |
| Front Office Grade 3 | Darren | 38 | $23.09 | $877.42 | $9.24 | $62.28 | $46.16 | $92.40 |
| Front Office Supervisor | Scott | 38 | $24.54 | $932.52 | $10.38 | 0 | $98.16 | |
| Front Office Supervisor | Margaret | 38 | $24.54 | $932.52 | $25.41 | $3.46 | $49.12 | 0 |
| Hotel Futura | |||||||||
| FRONT OFFICE Week Commencing: 16 January 2017 to 22 January 2017 | |||||||||
| Grade | Employee | Work Hours | Hourly Rate | Wages | Shift allowance weekday/Day | Shift allowance weekday/night | Penalty Saturday | Penalty Sunday | Gross Pay |
| Front Office Grade 1 | Mark | 38 | $21.19 | $805.22 | $20.79 | $31.80 | $84.80 | $942.61 | |
| Front Office Grade 1 | Tom | 38 | $21.19 | $805.22 | $10.38 | $31.80 | $84.80 | $932.20 | |
| Front Office Grade 1 | Jordan | 38 | $21.19 | $805.22 | $18.48 | $83.04 | $31.80 | $- | $938.54 |
| Front Office Grade 2 | Sam | 38 | $21.92 | $832.96 | $6.93 | $6.92 | $43.84 | $87.68 | $978.33 |
| Front Office Grade 2 | Shelly | 38 | $21.92 | $832.96 | $30.03 | $- | 0 | $862.99 | |
| Front Office Grade 3 | Darren | 38 | $23.09 | $877.42 | $9.24 | $62.28 | $46.16 | $92.40 | $1,087.50 |
| Front Office Supervisor | Scott | 38 | $24.54 | $932.52 | $10.38 | 0 | $98.16 | $1,041.06 | |
| Front Office Supervisor | Margaret | 38 | $24.54 | $932.52 | $25.41 | $3.46 | $49.12 | 0 | $1,010.51 |
F. Calculate the total Wages for the week.
| Hotel Futura | |||||||||
| FRONT OFFICE Week Commencing: 16 January 2017 to 22 January 2017 | |||||||||
| Grade | Employee | Work Hours | Hourly Rate | Wages | Shift allowance weekday/Day | Shift allowance weekday/night | Penalty Saturday | Penalty Sunday | Gross Pay |
| Front Office Grade 1 | Mark | 38 | $21.19 | $805.22 | $20.79 | $31.80 | $84.80 | $942.61 | |
| Front Office Grade 1 | Tom | 38 | $21.19 | $805.22 | $10.38 | $31.80 | $84.80 | $932.20 | |
| Front Office Grade 1 | Jordan | 38 | $21.19 | $805.22 | $18.48 | $83.04 | $31.80 | $- | $938.54 |
| Front Office Grade 2 | Sam | 38 | $21.92 | $832.96 | $6.93 | $6.92 | $43.84 | $87.68 | $978.33 |
| Front Office Grade 2 | Shelly | 38 | $21.92 | $832.96 | $30.03 | $- | 0 | $862.99 | |
| Front Office Grade 3 | Darren | 38 | $23.09 | $877.42 | $9.24 | $62.28 | $46.16 | $92.40 | $1,087.50 |
| Front Office Supervisor | Scott | 38 | $24.54 | $932.52 | $10.38 | 0 | $98.16 | $1,041.06 | |
| Front Office Supervisor | Margaret | 38 | $24.54 | $932.52 | $25.41 | $3.46 | $49.12 | 0 | $1,010.51 |
| 7793.74 |
G. Determine if the wage budget of $7200.00 for the week is being met. By how much is it over or under?
The total wage budget of $7200 has been exceeded and is being not met. The total amount of weekly wages for all the employees comes at $7793.74 and hence the wage budget is under $7793.74 – $7200 =$593.74
Please review.
Part B
You are required to troubleshoot a short notice staff incident which does require you to investigate and find a solution for replacement of staff, determine the associated impact on budget and the legal aspects to be considered based on the legislative provisions for shifts, breaks, overtime etc. on the Fair Work website:
http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm
It is Saturday afternoon on the 18th January at 14.30 hours. Sam leaves work due to symptoms of gastro and the supervisor tells her to stay home until she is well again.
- Identify the existing staff who could be contacted to cover for Sam’s shift on Sunday from 13.30 – 22.00 and calculate their entitlements to enable you to do a comparison and evaluation.
Shelly ( Front office grade 2) is the existing staff that can be contacted to cover for Sam’s shift on Sunday from 13.30 – 22.00 .
Jordan ( front office grade 1 ) can also be contacted to cover for Sam’s shift on Sunday from 13.30 – 22.00 .
Shelly’s compensation would be 21.92*200/100*8+ 10.96*8= 350.72+87.68= $ 438.4 (overtime: 200%of ordinary hour rate)
Jordan’s compensation would be 21.19*200/100*8+10.6*8 =339.04+84.8= $423.84
(overtime: 200%of ordinary hour rate)
Please review your rates and calculations.
- Calculate the wage entitlement for a casual to cover Sam’s shift Sunday from 13.30 – 22.00 at award level “Front Office Level 3”.
Casual worker “Front Office Level 3” compensation would be 23.09*8+11.55*8= 184.72+92.40= $277.12
Please review the rate and total.
- How is the wage budget of $7200.00 affected if no existing staff can cover the shift of Sam, and a casual for this shift at Front Office Level 3 would be employed?
The total weekly wages if casual for this shift at Front Office Level 3 would be employed= $7807.82
The budget amount will be underestimated for $7200.00-$7808.94= (- $608.94)
Review your answer- check the spread sheet.
- What would be the cheapest option for the business to cover Sam’s shift given your findings in a, b and c?
The cheapest option would be Casual worker “Front Office Level 3”
Would you choose this option?
Yes, I would go with the option of casual for this shift at Front Office Level 3
Which aspects do you need to consider in terms of job role/level and adequate breaks?
The job role is “Front Office Level 3” instead of Sam’s “Front Office Level 2”. the breaks would remain the same of 30 minutes unpaid meal break.
Please review as discussed.
Assessment Cover Sheet
ASSESSMENT 3: Project
| Student Name | ||
| Student ID | ||
| Unit(s) of Competency and Code(s) | SITXHRM002 Roster Staff | |
| Trainer/Assessor | Rosanna Pereira | |
| Assessment Outcome | o Satisfactory o Not Yet Satisfactory | |
| Attempt Number | o First o Second o Third | |
| Comments /Feedback Please review as discussed and resubmit for the second submission by 30/5/2021. Rosanna/20/5/2021 | ||
| Statement of Authenticity | ||
| I acknowledge that I understand the requirements to complete the assessment tasks | ||
| The assessment process including the provisions for re-submitting and academic appeals were explained to me and I understand these processes | ||
| I understand the consequences of plagiarism and confirm that this is my own work and I have acknowledged or referenced all sources of information I have used for the purpose of this assessment | ||
| I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost. | ||
| Student Signature: Rahul Sharma Date: / /20 | ||
| I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks. | ||
| Assessor Signature: Date: / /20 | ||
===========================================TEAR HERE ======================================
| RECEIPT OF LODGEMENT | |||||
| Student Name | Student ID | ||||
| Unit: | SITXHRM002 Roster Staff | Assessment | Project | ||
| Trainer Name | Date submitted: | ||||
| Received by: | Signature: | Date received: | |||
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Assessment Guidelines
| Assessment Method |
| This Project consist of 2 Parts, Part A and Part B: For Part A you are required to develop a roster for a given period as outlined to you by your trainer below. Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period. Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions. Your roster must ensure: For Part B you are required to develop another roster for a given period as outlined to you by your trainer below. If this is concurrent with the roster developed in Part A, identify 5 options for economical approaches e.g. combining workplace tasks ; staggering start and finish times or similar. Your colleagues have told you that the roster during period 1 was insufficient in terms of staff mix and numbers to handle Friday and Saturday nights due to the high frequency and variance of different meals ordered If you work in a different department apply this issue in that area). Reflect this in your next roster by including 1 additional level 1 or 2 and 1 additional staff at level 3 during the evening service (or e.g. check out/reception – during the morning shift). Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period. Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions. Your roster must ensure: |
| Submission instructions |
| Ensure that the student completes the assessment cover sheet and signs the declaration section. The assessment task is due on the date specified by the assessor. |
| Assessment conditions |
| Skills must be demonstrated in an operational tourism, travel, hospitality or events business operation or activity requiring staff rostering. This can be: an industry workplace a simulated industry environment. Assessment must ensure access to: computers, printers and rostering software programs records of shift time and where relevant electronic equipment used by staff to log commencement and completion time of rostered duties applicable industrial awards and enterprise agreements operational information about the organisation or department subject to rostering information about the cultural and skills mix of a team subject to rostering. Assessors must satisfy the Standards for Registered Training Organisations requirements for assessors. |
What will be assessed |
| The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and: prepare staff rosters that meet diverse operational requirements across three different roster periods demonstrate the following when preparing each of the above staff rosters: sufficient staff to ensure the delivery of required services within wage budget constraints appropriate skills mix of the team compliance with industrial provisions and organisational policy |
| Resource Requirements |
| Refer to assessment conditions Computer, Internet Access, a simulated team working under at least 1 hospitality award or an award relevant for the course undertaken, a Spreadsheet template or rostering software or as instructed: Internet Link: http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm |
Assessment 3
PART A
You are required to develop a roster for a given period as outlined to you by your trainer below.
Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions.
Your roster must ensure:
Roster Period 1
| Simulated Team | Location: ________________________ Department: ________________________ | Period: ___________________ | Staff Signature | |
| Team member Name | Classification | Age if under 21 | Special Requirement | |
| 1 Mary | Front Office Grade 1 | Yes | Overtime | |
| 2 John | Front Office Grade 1 | No | Overtime | |
| 3 Peter | Front Office Grade 1 | No | Overtime | |
| 4 Abhi | Front Office Grade 2 | No | ||
| 5 Manon | Front Office Grade 2 | No | ||
| 6 Danny | Front Office Grade 3 | No | ||
| 7 Joe | Front Office Supervisor | No | Overtime |
Please review as discussed.
PART A
Marking Criteria
| Criteria | S | NYS |
| Develop staff rosters | ||
| The individual requirements of staff members are identified | ||
| Each staff member is reflected in the roster | ||
| The award levels are identified correctly | ||
| The skill level mix rostered is adequate according to the award level descriptions in the award | ||
| The hours rostered for each staff do not exceed 38 per week | ||
| The meal breaks provided are adequate | ||
| Special requirements from staff are reflected in the roster | ||
| The shift allowances are calculated correctly for week days | ||
| The shift allowances are calculated correctly for week nights | ||
| The correct rates are calculated for Saturdays | ||
| The correct rates are calculated for Sundays | ||
| The correct rates are calculated for Public Hols where relevant | ||
| Where overtime is rostered, the award provisions are identified | ||
| Overtime is calculated correctly | ||
| The roster reflects a realistic system based on the given operational aspects – Specify e.g. 5 staff kitchen preparing Bistro style food for 120 lunches + 170 dinners during weekdays | ||
| Present and communicate staff rosters | ||
| The roster is presented in a clear manner | ||
| The roster clearly shows the time/period | ||
| Evidence for distributing roster is provided: 2 required Method 1: SMS/MMS ______________________ Method 2: Written copy/email _____________________ Method 3: Noticeboard and staff alert _________________ | ||
| Evaluate rosters | ||
| Refer to Evaluation in Roster 2 and inclusions |
PART B
You are required to develop another roster for a given period as outlined to you by your trainer below. If this is concurrent with the roster developed in Part A, identify 5 options for economical approaches e.g. combining workplace tasks ; staggering start and finish times or similar. Your colleagues have told you that the roster during period 1 was insufficient in terms of staff mix and numbers to handle Friday and Saturday nights due to the high frequency and variance of different meals ordered If you work in a different department apply this issue in that area). Reflect this in your next roster by including 1 additional level 1 or 2 and 1 additional staff at level 3 during the evening service (or e.g. check out/reception – during the morning shift).
Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions.
Your roster must ensure:
Roster Period 2
| Simulated Team | Location: ________________________ Department: ________________________ | Period: ___________________ | Staff Signature | |
| Team member Name | Classification | Age if under 21 | Special Requirement | |
| 1 Mary | Front Office Grade 1 | Yes | Overtime | |
| 2 John | Front Office Grade 1 | No | Overtime | |
| 3 Peter | Front Office Grade 1 | No | Overtime | |
| 4 Abhi | Front Office Grade 2 | No | ||
| 5 Manon | Front Office Grade 2 | No | ||
| 6 Danny | Front Office Grade 3 | No | ||
| 7 Joe | Front Office Supervisor | No | Overtime | |
| 8 Shenon | Front Office Grade 3 | No | Additional requirement | |
| 9 Andie | Casual | No | Casual worker only for Sundays Front Office Grade 3 | |
| 10 Raffle | Front Office Grade 1 | yes | Below 21 years of age |
Please review as discussed.
As per the requirement two additional members are added in the roster
Marking Criteria
| Criteria | S | NYS |
| Develop staff rosters | ||
| The individual requirements of staff members are identified | ||
| Each staff member is reflected in the roster | ||
| The award levels are identified correctly | ||
| The skill level mix rostered is adequate according to the award level descriptions in the award | ||
| The hours rostered for each staff do not exceed 38 per week | ||
| The meal breaks provided are adequate | ||
| Economical aspects have been identified and incorporated in roster 2 (Skills, combined Tasks etc): | ||
| Special requirements from staff are reflected in the roster | ||
| The shift allowances are calculated correctly for week days | ||
| The shift allowances are calculated correctly for week nights | ||
| The correct rates are calculated for Saturdays | ||
| The correct rates are calculated for Sundays | ||
| The correct rates are calculated for Public Hols where relevant | ||
| Where overtime is rostered, the award provisions are identified | ||
| Overtime is calculated correctly | ||
| The roster reflects a realistic system based on the given operational aspects – Specify e.g. 5 staff kitchen preparing Bistro style food for 120 lunches + 170 dinners during weekdays | ||
| Present and communicate staff rosters | ||
| The roster is presented in a clear manner | ||
| The roster clearly shows the time/period | ||
| Evidence for distributing roster is provided: 2 required Method 1: SMS/MMS ______________________ Method 2: Written copy/email _____________________ Method 3: Noticeboard and staff alert _________________ | ||
| Evaluate rosters | ||
| The roster from period 1 was evaluated in terms of functionality | ||
| The identified changes have been incorporated in this roster: |
| RESULT OF ASSESSMENT | Part A Part B | Satisfactory Not Yet Satisfactory Satisfactory Not Yet Satisfactory | ||
| Feedback to Student: | ||||
| Assessor(s) Signature(s): | Date: | / / | ||
| Student Signature | Date: | / / |
