Task:
Case study/ies with related short answer questions
Questions will be worth 2-10 marks
Use marks as a guide to how many points we are after
Read question/s carefully
Especially are we after outline/ explain / describe/ discuss?
You should attempt all questions
Will be using CADMUS
Check example exam in assessments area
Check & work through practice example of
CADMUS
School of Nursing & Midwifery
Edith Cowan University
What do I study
• Lectures/ notes
• Tutorial PP
• Tutorial activities/ worksheets
• Readings
• Predominantly focusing on those topics not assessed in assignments one and two
• It is up to you to ensure that you fully understand the content – sometimes you will need to research further than the Lectures.
• Introduction to the unit
• Library skills
• Paraphrasing
• Critical reading and note-taking
• Introduction to assignment one
Communication theory
Theoretical underpinnings
Communication definitions
Contribution / relationship to therapeutic process
School of Nursing & Midwifery
Edith Cowan University
Social media in nursing and at ECU
Advantages and disadvantages of SM
Relevant nursing standard
Professional considerations
School of Nursing & Midwifery
Edith Cowan University
Importance of verbal communication within the health care setting.
Strategies/ steps to support develop therapeutic relationship and,
Non-verbal communication
Definition/ difference to non-verbal communication
Key concepts
Possible functions of NVC/ relationship to verbal communication
Identified the variations in interpreting the expression of emotions using NVC
The significance of the nurse’s own NVC
Week 5
Therapeutic relationships
• Attributes needed for therapeutic communication
• The importance of effective therapeutic relationships in healthcare again and in more depth School of Nursing & Midwifery
Week 6
Interviewing and Questioning
• Defined the concept “interview”
• Discussed types of interviews used in the healthcare setting
• Discussed purposes of the interview
• Discussed the styles of interviewing and the techniques used.
• Identified the phases of an interview.
• Differentiated objective from subjective data
• Discussed the common types of questions and their advantages and disadvantages (open & closed).
• The benefits of self-awareness for providing quality nursing care
• Recommended ways of achieving self-awareness
• Reflected upon the importance of effective listening and effective
speaking in healthcare
• An understanding of the effect of different personalities upon communication.
• The use of humour when working within a therapeutic relationship
• The use of self-disclosure as a tool for building a therapeutic relationship
Week 7
Communicating with Aboriginal and Torres Strait Islanders
• Appreciate the importance of using terminology appropriately when communicating with and about Aboriginal and Torres Strait Islander people
Questions will be worth 2-10 marks
Use marks as a guide to how many points we are after
Read question/s carefully
Especially are we after outline/ explain / describe/ discuss?
You should attempt all questions
Will be using CADMUS
Check example exam in assessments area
Check & work through practice example of
CADMUS
School of Nursing & Midwifery
Edith Cowan University
What do I study
• Lectures/ notes
• Tutorial PP
• Tutorial activities/ worksheets
• Readings
• Predominantly focusing on those topics not assessed in assignments one and two
• It is up to you to ensure that you fully understand the content – sometimes you will need to research further than the Lectures.
• Introduction to the unit
• Library skills
• Paraphrasing
• Critical reading and note-taking
• Introduction to assignment one
Communication theory
Theoretical underpinnings
Communication definitions
Contribution / relationship to therapeutic process
School of Nursing & Midwifery
Edith Cowan University
Social media in nursing and at ECU
Advantages and disadvantages of SM
Relevant nursing standard
Professional considerations
School of Nursing & Midwifery
Edith Cowan University
Importance of verbal communication within the health care setting.
Strategies/ steps to support develop therapeutic relationship and,
Non-verbal communication
Definition/ difference to non-verbal communication
Key concepts
Possible functions of NVC/ relationship to verbal communication
Identified the variations in interpreting the expression of emotions using NVC
The significance of the nurse’s own NVC
Week 5
Therapeutic relationships
• Attributes needed for therapeutic communication
• The importance of effective therapeutic relationships in healthcare again and in more depth School of Nursing & Midwifery
Week 6
Interviewing and Questioning
• Defined the concept “interview”
• Discussed types of interviews used in the healthcare setting
• Discussed purposes of the interview
• Discussed the styles of interviewing and the techniques used.
• Identified the phases of an interview.
• Differentiated objective from subjective data
• Discussed the common types of questions and their advantages and disadvantages (open & closed).
• The benefits of self-awareness for providing quality nursing care
• Recommended ways of achieving self-awareness
• Reflected upon the importance of effective listening and effective
speaking in healthcare
• An understanding of the effect of different personalities upon communication.
• The use of humour when working within a therapeutic relationship
• The use of self-disclosure as a tool for building a therapeutic relationship
Week 7
Communicating with Aboriginal and Torres Strait Islanders
• Appreciate the importance of using terminology appropriately when communicating with and about Aboriginal and Torres Strait Islander people
• Apply the general principles of effective communication with Aboriginal and Torres Strait Islander people
• Apply specific communication principles relevant to Aboriginal and Torres Strait Islander people, and
• Analyse and recognise the importance of cultural identity in communication
• Reflect upon the relevance of the impact of pre/post contact for Indigenous persons
• Appreciate and synthesise the factors affecting the establishment of cultural safety when working with Aboriginal and Torres Strait Islander people
• Review the concepts of culture, cultural identity, and culturally congruent communication
• Clarify the importance of culturally congruent communication
• Discuss the importance of cultural safety in practice
• Identify factors that impact on providing culturally congruent communication in health care
• Generate strategies to achieve culturally congruent communication
• Importance of/ setting where interpreter may be necessary
• Identified strategies a nurse can implement when communicating with the older adult.
• Discussed the impact of ‘Elderspeak’
• Partnering communication
• Development emerging skills in communicating with children and adolescents
• strategies that a nurse can use to facilitate communication with children and adolescents
• Discussed and appreciated different communication techniques used with children and families.
• phatic communication
• Applied phatic communication (small talk) effectively
• Described Heron’s Six Category Intervention Analysis model
• understanding how each of the six interventions can be used in clinical practice
• Discussed and appreciated specific skills and knowledge required to communicate safely with people with mental health problems.
• Health literacy & education
The concept of literacy in its different forms
Health literacy and the impact of poor health literacy on the individual and society
strategies to asses and improve individuals’ health literacy.
Week 11
• Interprofessional communication
• Collaborative practice
• Teamwork
School of Nursing & Midwifery
Edith Cowan University
Week 12
Reflective practice
• Define and discuss the concept of critical reflection and its relationship to reflection in practice.
• Discuss how reflection relates to/ contributes to learning
• Discuss and apply a common reflection framework in critical reflection on aspects of their learning processes.
• Understand the potential role of critical reflection in their studies and future careers.
• What it means to be a reflective nurse
• Reflective practice as it applies to all your career and life
• Define and discuss the concepts of conflict and conflict resolution
• Understand the impact of unresolved conflict in the healthcare setting
• Discuss strategies for conflict resolution.
• Discuss steps of one conflict resolution problem-solving process.
• Understand & apply principles of assertive communication
• It’s best to start learning the material you will need for your exams early on.
Research shows it is more effective to split study time over multiple sessions rather than cramming study into big blocks of time.
• Importantly, you should keep revisiting the same material.
The more often you are exposed to a piece of information, the more likely it will be stored in long-term memory.
Keep revisiting the material as it gets closer to exam time.
• Did you know that reading over your notes and highlighting are some of the least effective study strategies?
• Use concrete examples to help you understand and remember abstract ideas. For example, if you are studying a particular concept, you may like to think about how it plays out in practice and generate two key examples.
• Apply specific communication principles relevant to Aboriginal and Torres Strait Islander people, and
• Analyse and recognise the importance of cultural identity in communication
• Reflect upon the relevance of the impact of pre/post contact for Indigenous persons
• Appreciate and synthesise the factors affecting the establishment of cultural safety when working with Aboriginal and Torres Strait Islander people
• Review the concepts of culture, cultural identity, and culturally congruent communication
• Clarify the importance of culturally congruent communication
• Discuss the importance of cultural safety in practice
• Identify factors that impact on providing culturally congruent communication in health care
• Generate strategies to achieve culturally congruent communication
• Importance of/ setting where interpreter may be necessary
• Identified strategies a nurse can implement when communicating with the older adult.
• Discussed the impact of ‘Elderspeak’
• Partnering communication
• Development emerging skills in communicating with children and adolescents
• strategies that a nurse can use to facilitate communication with children and adolescents
• Discussed and appreciated different communication techniques used with children and families.
• phatic communication
• Applied phatic communication (small talk) effectively
• Described Heron’s Six Category Intervention Analysis model
• understanding how each of the six interventions can be used in clinical practice
• Discussed and appreciated specific skills and knowledge required to communicate safely with people with mental health problems.
• Health literacy & education
The concept of literacy in its different forms
Health literacy and the impact of poor health literacy on the individual and society
strategies to asses and improve individuals’ health literacy.
Week 11
• Interprofessional communication
• Collaborative practice
• Teamwork
School of Nursing & Midwifery
Edith Cowan University
Week 12
Reflective practice
• Define and discuss the concept of critical reflection and its relationship to reflection in practice.
• Discuss how reflection relates to/ contributes to learning
• Discuss and apply a common reflection framework in critical reflection on aspects of their learning processes.
• Understand the potential role of critical reflection in their studies and future careers.
• What it means to be a reflective nurse
• Reflective practice as it applies to all your career and life
• Define and discuss the concepts of conflict and conflict resolution
• Understand the impact of unresolved conflict in the healthcare setting
• Discuss strategies for conflict resolution.
• Discuss steps of one conflict resolution problem-solving process.
• Understand & apply principles of assertive communication
• It’s best to start learning the material you will need for your exams early on.
Research shows it is more effective to split study time over multiple sessions rather than cramming study into big blocks of time.
• Importantly, you should keep revisiting the same material.
The more often you are exposed to a piece of information, the more likely it will be stored in long-term memory.
Keep revisiting the material as it gets closer to exam time.
• Did you know that reading over your notes and highlighting are some of the least effective study strategies?
• Use concrete examples to help you understand and remember abstract ideas. For example, if you are studying a particular concept, you may like to think about how it plays out in practice and generate two key examples.
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