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UXB135 Conflict Management Analysis and Evaluation: Manage Conflicts

Questions:

Task:

Students are to watch two short videos, then write an analytical report exploring the Conflict Management issues evident in those videos.

Assessment Description

Use the following links to access two short videos of Dr Anthony Fauci answering questions posed during US Senate Hearings:

  1. https://www.youtube.com/watch?v=l6FjOFMj_YM
  2. https://www.youtube.com/watch?v=j0r10OWrBqg

Biographical information regarding the three speakers (Dr Anthony Fauci, Dr Paul Rand, Jim Jordan) can be accessed via the following links:

  1. https://www.niaid.nih.gov/about/director
  2. https://www.newyorker.com/magazine/2020/04/20/how-anthony-fauci-became-americas-doctor
  3. https://www.paul.senate.gov/about-rand
  4. https://jordan.house.gov

The following questions  (3) should be covered in your report:

  1. What real or imagined audience is each of the three key speakers addressing with their comments?
  1. Identifying in (minutes:seconds): point a and b
  1. The point in each video where any of the participants became threatened and explain why.
  1. Instances where participants were relying on opinions, and where they were relying upon facts.
  1. The extent to which the session Chair in each video restored order or resolved issues.

Assessment Instructions

Students must present their answer in a report document using the following categories:

  1. Introduction (150 words)
  1. Causes of conflict. Discussion of at least TWO techniques that can help manage conflicts (400 words)
  1. Background: Brief biographies of the three key speakers. Identify the audience that each speaker is appealing to with their comments (250 words).
  1. Analysis: For each video, identifying which protagonist was most effective in getting their core message across. What likely ‘stories’ were the speakers inventing about their adversaries? Where did the discussion become either emotional or adversarial (indicate ding minutes:seconds)? What, if anything, was done to diffuse tensions and return the discussion to safety? (500 words)
  1. Conclusion, drawing lessons on how to manage conflicts (200)
  1. Reference list (following Kaplan Harvard Referencing style guidelines)
  1. Students should include a minimum of Five references, at least three of which should be academic sources (journal articles, book chapters, etc.), in addition to any web sources used to research the speakers featured in the videos.

Marking Guidelines – please make sure to meet them

Introduction

Provides strong theoretical context for the ensuing report, with a succinct yet informative plan of what is to follow.

Audience Analysis and ‘storytelling

Highly fluent account of the real versus likely audience for each key speaker, with strong reasoning to support the analysis.

Insightful account of the stories told by protagonists, that lie at the heart of the conflict

Causes of Conflict and Conflict Management Techniques

Discussion fluently discusses and elaborates more than two causes of conflict.

Demonstrates a masterly understanding of more than two conflict management techniques

Analysis of Videos and Speakers’ effectiveness

Masterful analysis of speaker effectiveness across the two videos.

Insightful discussion of techniques employed to restore calm and minimize conflict

Structure, Format and Presentation

Answer clear, concise, effective, and logically presented.

Appropriate theory and comprehensive research used to answer question posed. Correct academic writing style used, including correct spelling, advanced grammar and punctuation

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