Assessment 2 is focused on you as the consultant change project manager responsible for delivering a sustained change that addresses the need for organizational optimisation about the northwell case study. which will specify your change approach in the form of a written Consultant Programme Journal, again critically supported through the application of appropriate organizational change theory. This Journal is uploaded to turn it in.
The presentation simulation is a role play that supports Assessment 2. This involves a reflective critical about the Northwell Case Study. firstly in your role as Organistional Leader in Assessment 1 and secondly as Consultant Change Manager in assessment 2. Each discussion should take no longer than 4 minutes.
Assessment 2: Consultant’s Report and Simulation individual submission (1200 words +- 10% maximum, simulation role discussion);
Acting as a consultant change manager you will develop a plan to deliver and sustain the optimisation of the operations of a simulated business. Referring to the specification of requirements in the northwell case study your Consultant Programme Journal will: Introduce the organisation and proposed change; address the education of employees (learning plan); the informing of pertinent stakeholders (communication plan); For each of the above illustrative plans you will provide a written context that will leverage appropriate change management theories and models that you have covered within the course or through you own independent research. Finally, you will critic how you are to address the culture of the simulated organisation in terms of its resistance to change.
A draft format for the Consultant Programme Journal might include:
Journal 1 Introduction – the organisation , need for change and required outcome – 200 words (inc strategy and vision)
Journal 2 The education plan, model and justification 200 words ( inc learning contracts, loop model and organisation learning)
Journal 3 The stakeholder communication plan, model and justification – 300 words ( inc comm plan- stage messages and media)
Journal 4 Critic of the challenges associated with overcoming cultural resistance to change 500 words ( inc Change agency; kotter 8 step v emotional resistance)
References
Optional Appendices – NOTE: Complete Models can be placed in the text as diagrams Note: this is a critical plan so there is no requirement for a conclusion
Leader and Change manager simulation role play discussions in week 11 & 12 Student
pairs will present in role plays acting as both leaders and change managers.
Leadership – you will spend up to 4 minutes critically discussing with your what you consider to be the key aspects of your Leadership roles that led to your strategy, mission and readiness assessment.
Change management – you will spend up to 4 minutes critically discussing what you consider to be the key aspects of your roles as change managers that led to your
learning plan, communications plan, how organizational culture is addressed and monitoring and measurement proposals in your report.
Marking Rubric
Marks
allocated
to
criteria:
Implementing change learning plan
20%
Communications plan
20%
Highlight the middle managers role in dealing with the implications and
30%
consequences of the results of a collision of change forces with organisational
culture.
Demonstrated level of research (in terms of perceived use of relevant change
15%
management theory)
Reflective contribution during the two simulation role play discussions to extract
5%+ 5%
the maximum learning and benefit for self and others.
Grammar , proper use of the Harvard System of referencing
5%
16
0-10%
11-29%
30-39%
40-49%
50-59%
60-69%
70-79%
80-89%
90-100%
The content of the
The content of the
The content of
The content shows
Aa good change
A very good change
An excellent change
An outstanding set
The change plan and
assessment shows no
assessment shows
the assessment
an adequate
management plan
management plan
management plan
of change
education plan is
understanding of the
very limited
shows a limited
understanding of the
and employee
and education plan
and education plan
management plans
presentable in a
basic ideas of these
understanding of
understanding of
major ideas of
education plan
leveraging multiple
leverages multiple
and education plans
professional context. It
two criteria,
the basic ideas of
planning and
change management
and leverages
theories from the
theories from the
with multiple
displays an
this criteria with
employee
plan and employee
theories from the
module with Level 5
beyond the module,
theories from the
exceptionally high level
no management
education with
education plan, with
module
criticality and
with level applied 5
beyond the module,
of understanding,
plan nor education
no management
limited plans.
connections
criticality
with applied level 5
insight, with level 5
plan.
plan nor
Limited level 5
criticality
criticality and
education plan
synthesis
connections
The content of the
The content of the
The content of the
The content shows an
Demonstrates a
Demonstrates a very
An excellent
An outstanding
The communication plan
assessment shows no
assessment shows
assessment shows
adequate
good assessment
good assessment of
assessment of
assessment of
is presentable in a
understanding of the
very limited
a limited
understanding of the
of stakeholder
pertinent stakeholder
pertinent stakeholder
pertinent
professional context It
basic ideas of this
understanding of
understanding of
major ideas of
communication
communication with
communication with
stakeholder
displays an exceptionally
criteria, with no
the basic ideas of
stakeholder
stakeholder
with plan,
plan inc media and
plan inc media,
communication with
high level of
stakeholder
this criteria with
communication.
communication, with
leverages theory
different project
project stages and,
plan inc media,
understanding, insight,
communication nor
no stakeholder
with no comms
limited plan. Limited
from the module
stages and, leverages
leverages theory from
project stages and,
with level 5 criticality
critic of theories.
communication nor
plan nor critic of
level 5 synthesis
theory with level 5
beyond the module ,
leverages external
and connections
critic of theories.
theories
criticality
with level 5 criticality
theory
No insight nor
very limited
Very little change
Adequate change
Demonstrates a
Demonstrates a very
Demonstrates an
Demonstrates an
The application of
application of theory
understanding of
management
management
good application of
good level change
excellent application
outstanding
change management is
is demonstrated or the
managing
insight, very basic
approaches
change
management in an
of change
application of
presentable in a
connections are
orgainsational
research, and very
presented, with little
management and
organisational context
management in an
change management
professional context. It
completely irrelevant.
change with no
limited ability to
insight and basic
organisational
with level 5 reflection,
organisational
in an organisational
displays an exceptionally
application of
make
research. Limited
resistance with
some insight and/or
context with level 5
context with level 5
high level of scope,
theory
connections.
level 5 analysis,
level 5 reflection
very good research
reflection, research
reflection, research
understanding,
demonstrated
and/or research.
and connections.
and connections
and Connections
evaluation, insight,
The presented
The presented
The presented
The presented
The presented
The presented content
The presented
The presented
The presented research
content lacks
content shows very
content very
content shows
content
demonstrates level 5
content
content
is presentable in a
understanding and
limited and lacks
basic research,
adequate but basic
demonstrates level
criticality and very
demonstrates an
demonstrates an
professional context with
research
research.
and very limited
research and
5 criticality and
good research and
excellent display of
outstanding display
level 5 criticality and
ability to make
understanding
appropriate
connections.
research and
of research and
connections
connections
research.
connections inc
Connections inc
level 5 criticality
level 5 criticality
Structure and
Structure and
Structure and
Structure and
Structure and
Structure and
Structure and
Structure and
Structure and grammar is
grammar are
grammar maybe
grammar are
grammar are
grammar may be
grammar is to a very
grammar are to an
grammar is to an
developed to an
completely
barely adequate.
barely adequate.
adequate.
appropriately
good standard.
excellent standard.
outstanding
exceptionally high
inadequate.
Bibliography and
Bibliography and
Bibliography and
developed.as with
Bibliography and
Bibliography and
standard.
standard. Bibliography
Bibliography and
Acknowledgements
Acknowledgemen
Acknowledgements
Bibliography and
Acknowledgements
Acknowledgements
Bibliography and
and Acknowledgements
Acknowledgements
may be barely
ts are barely
are adequate.
Acknowledgements
are to a very good
are to an excellent
Acknowledgements
are developed to an
are completely
adequate
adequate.
standard.
standard.
are to an outstanding
exceptionally high
inadequate.
standard.
standard.
Role play is
Role play is barely
Role play may be
Role play may be
Role Play may be
Role Play may be
Role Play may be
Role Play is
Role Play is developed to
completely
an exceptionally high
adequate. Time
barely adequate.
barely adequate.
appropriately
developed to a very
developed to an
developed to an
inadequate.
standard. Lively/good
management is
Time
Time management
developed. Time
good standard. Time
excellent standard.
outstanding
Hasty,
flow/
dull/clumsy. Time
barely adequate.
management may
may be barely
management may
management is a very
Time management
standard. Time
effective/inclusive
management is
be barely
adequate.
be appropriately
good standard.
to an excellent
management to an
Time management to an
completely
adequate.
developed.
standard.
excellent standard.
excellent standard.
inadequate.
CRITERIA
Planning and implementing change including learning plan 20%
leverage illustrative plans of basic milestones and timelines for the proposed operational changes that address the change need; nc action plan e.g. gantt, resource register, contingency and the education of employees ( learning contracts, loop model and organisation learning
Communications plan
20%
MGT 6B4, Optimising Operations and Change 2020/21the informing of pertinent stakeholders inc comm plan- messages for different stages and media
Dealing with the implications and consequences of collision of change forces with organisation culture. 25%
Demonstrated level of research (in terms of use of relevant change mgt theory) 15% Grammar , proper use of the Harvard System of referencing
5%
Critical Argumentative skills during the simulation role play to extract the maximum learning and benefit for self and others. 5% = 5%
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