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Assessment 2 is focused on you as the consultant change project manager

Assessment 2 is focused on you as the consultant change project manager responsible for delivering a sustained change that addresses the need for organizational optimisation about the northwell case study. which will specify your change approach in the form of a written Consultant Programme Journal, again critically supported through the application of appropriate organizational change theory. This Journal is uploaded to turn it in.

The presentation simulation is a role play that supports Assessment 2. This involves a reflective critical about the Northwell Case Study. firstly in your role as Organistional Leader in Assessment 1 and secondly as Consultant Change Manager in assessment 2. Each discussion should take no longer than 4 minutes.

Assessment 2: Consultant’s Report and Simulation individual submission (1200 words +- 10% maximum, simulation role discussion);

Acting as a consultant change manager you will develop a plan to deliver and sustain the optimisation of the operations of a simulated business. Referring to the specification of requirements in the northwell case study your Consultant Programme Journal will: Introduce the organisation and proposed change; address the education of employees (learning plan); the informing of pertinent stakeholders (communication plan); For each of the above illustrative plans you will provide a written context that will leverage appropriate change management theories and models that you have covered within the course or through you own independent research. Finally, you will critic how you are to address the culture of the simulated organisation in terms of its resistance to change.

A draft format for the Consultant Programme Journal might include:

Journal 1 Introduction – the organisation , need for change and required outcome – 200 words (inc strategy and vision)

Journal 2 The education plan, model and justification 200 words ( inc learning contracts, loop model and organisation learning)

Journal 3 The stakeholder communication plan, model and justification – 300 words ( inc comm plan- stage messages and media)

Journal 4 Critic of the challenges associated with overcoming cultural resistance to change 500 words ( inc Change agency; kotter 8 step v emotional resistance)

References

Optional Appendices – NOTE: Complete Models can be placed in the text as diagrams Note: this is a critical plan so there is no requirement for a conclusion

Leader and Change manager simulation role play discussions in week 11 & 12 Student

pairs will present in role plays acting as both leaders and change managers.

Leadership – you will spend up to 4 minutes critically discussing with your what you consider to be the key aspects of your Leadership roles that led to your strategy, mission and readiness assessment.

Change management – you will spend up to 4 minutes critically discussing what you consider to be the key aspects of your roles as change managers that led to your

learning plan, communications plan, how organizational culture is addressed and monitoring and measurement proposals in your report.

Marking Rubric

Marks

allocated

to

criteria:

Implementing change learning plan

20%

Communications plan

20%

Highlight the middle managers role in dealing with the implications and

30%

consequences of the results of a collision of change forces with organisational

culture.

Demonstrated level of research (in terms of perceived use of relevant change

15%

management theory)

Reflective contribution during the two simulation role play discussions to extract

5%+ 5%

the maximum learning and benefit for self and others.

Grammar , proper use of the Harvard System of referencing

5%

16

0-10%

11-29%

30-39%

40-49%

50-59%

60-69%

70-79%

80-89%

90-100%

The content of the

The content of the

The content of

The content shows

Aa good change

A very good change

An excellent change

An outstanding set

The change plan and

assessment shows no

assessment shows

the assessment

an adequate

management plan

management plan

management plan

of change

education plan is

understanding of the

very limited

shows a limited

understanding of the

and employee

and education plan

and education plan

management plans

presentable in a

basic ideas of these

understanding of

understanding of

major ideas of

education plan

leveraging multiple

leverages multiple

and education plans

professional context. It

two criteria,

the basic ideas of

planning and

change management

and leverages

theories from the

theories from the

with multiple

displays an

this criteria with

employee

plan and employee

theories from the

module with Level 5

beyond the module,

theories from the

exceptionally high level

no management

education with

education plan, with

module

criticality and

with level applied 5

beyond the module,

of understanding,

plan nor education

no management

limited plans.

connections

criticality

with applied level 5

insight, with level 5

plan.

plan nor

Limited level 5

criticality

criticality and

education plan

synthesis

connections

The content of the

The content of the

The content of the

The content shows an

Demonstrates a

Demonstrates a very

An excellent

An outstanding

The communication plan

assessment shows no

assessment shows

assessment shows

adequate

good assessment

good assessment of

assessment of

assessment of

is presentable in a

understanding of the

very limited

a limited

understanding of the

of stakeholder

pertinent stakeholder

pertinent stakeholder

pertinent

professional context It

basic ideas of this

understanding of

understanding of

major ideas of

communication

communication with

communication with

stakeholder

displays an exceptionally

criteria, with no

the basic ideas of

stakeholder

stakeholder

with plan,

plan inc media and

plan inc media,

communication with

high level of

stakeholder

this criteria with

communication.

communication, with

leverages theory

different project

project stages and,

plan inc media,

understanding, insight,

communication nor

no stakeholder

with no comms

limited plan. Limited

from the module

stages and, leverages

leverages theory from

project stages and,

with level 5 criticality

critic of theories.

communication nor

plan nor critic of

level 5 synthesis

theory with level 5

beyond the module ,

leverages external

and connections

critic of theories.

theories

criticality

with level 5 criticality

theory

No insight nor

very limited

Very little change

Adequate change

Demonstrates a

Demonstrates a very

Demonstrates an

Demonstrates an

The application of

application of theory

understanding of

management

management

good application of

good level change

excellent application

outstanding

change management is

is demonstrated or the

managing

insight, very basic

approaches

change

management in an

of change

application of

presentable in a

connections are

orgainsational

research, and very

presented, with little

management and

organisational context

management in an

change management

professional context. It

completely irrelevant.

change with no

limited ability to

insight and basic

organisational

with level 5 reflection,

organisational

in an organisational

displays an exceptionally

application of

make

research. Limited

resistance with

some insight and/or

context with level 5

context with level 5

high level of scope,

theory

connections.

level 5 analysis,

level 5 reflection

very good research

reflection, research

reflection, research

understanding,

demonstrated

and/or research.

and connections.

and connections

and Connections

evaluation, insight,

The presented

The presented

The presented

The presented

The presented

The presented content

The presented

The presented

The presented research

content lacks

content shows very

content very

content shows

content

demonstrates level 5

content

content

is presentable in a

understanding and

limited and lacks

basic research,

adequate but basic

demonstrates level

criticality and very

demonstrates an

demonstrates an

professional context with

research

research.

and very limited

research and

5 criticality and

good research and

excellent display of

outstanding display

level 5 criticality and

ability to make

understanding

appropriate

connections.

research and

of research and

connections

connections

research.

connections inc

Connections inc

level 5 criticality

level 5 criticality

Structure and

Structure and

Structure and

Structure and

Structure and

Structure and

Structure and

Structure and

Structure and grammar is

grammar are

grammar maybe

grammar are

grammar are

grammar may be

grammar is to a very

grammar are to an

grammar is to an

developed to an

completely

barely adequate.

barely adequate.

adequate.

appropriately

good standard.

excellent standard.

outstanding

exceptionally high

inadequate.

Bibliography and

Bibliography and

Bibliography and

developed.as with

Bibliography and

Bibliography and

standard.

standard. Bibliography

Bibliography and

Acknowledgements

Acknowledgemen

Acknowledgements

Bibliography and

Acknowledgements

Acknowledgements

Bibliography and

and Acknowledgements

Acknowledgements

may be barely

ts are barely

are adequate.

Acknowledgements

are to a very good

are to an excellent

Acknowledgements

are developed to an

are completely

adequate

adequate.

standard.

standard.

are to an outstanding

exceptionally high

inadequate.

standard.

standard.

Role play is

Role play is barely

Role play may be

Role play may be

Role Play may be

Role Play may be

Role Play may be

Role Play is

Role Play is developed to

completely

an exceptionally high

adequate. Time

barely adequate.

barely adequate.

appropriately

developed to a very

developed to an

developed to an

inadequate.

standard. Lively/good

management is

Time

Time management

developed. Time

good standard. Time

excellent standard.

outstanding

Hasty,

flow/

dull/clumsy. Time

barely adequate.

management may

may be barely

management may

management is a very

Time management

standard. Time

effective/inclusive

management is

be barely

adequate.

be appropriately

good standard.

to an excellent

management to an

Time management to an

completely

adequate.

developed.

standard.

excellent standard.

excellent standard.

inadequate.

CRITERIA

Planning and implementing change including learning plan 20%

leverage illustrative plans of basic milestones and timelines for the proposed operational changes that address the change need; nc action plan e.g. gantt, resource register, contingency and the education of employees ( learning contracts, loop model and organisation learning

Communications plan

20%

MGT 6B4, Optimising Operations and Change 2020/21the informing of pertinent stakeholders inc comm plan- messages for different stages and media

Dealing with the implications and consequences of collision of change forces with organisation culture. 25%

Demonstrated level of research (in terms of use of relevant change mgt theory) 15% Grammar , proper use of the Harvard System of referencing

5%

Critical Argumentative skills during the simulation role play to extract the maximum learning and benefit for self and others. 5% = 5%

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