A quote from a 2010 Gartner report states
“Work will become less routine, characterized by increased volatility, hyperconnectedness, ‘swarming’ and more,” said Tom Austin, vice president and Gartner fellow. By 2015, 40 percent or more of an organization’s work will be ‘non-routine’, up from 25 percent in 2010. “People will swarm more often and work solo less. They’ll work with others with whom they have few links, and teams will include people outside the control of the organization,” he added. “In addition, simulation, visualisation and unification technologies, working across yottabytes of data per second, will demand an emphasis on new perceptual skills.”
One could argue that this vision did not really materialize until the pandemic hit!
How about the more recent 2014 Gartner News Analysis on successful digital businesses:
“…Digital business is not just about expanding the use of technology. Digital business leaders must think about technology in a fundamentally different way than in the past…”
Friedman in THANK YOU FOR BEING LATE (2016) suggested that work is now being impacted by the triple accelerations of changes in technology, globalization and climate. Kelly in Chapters 7 through 9 suggested that how we interact with media (and each other) has totally changed by filtering, remixing, and interacting…and that change is now occurring in an era where bots purposefully spread misinformation.
Westerman, Bonnett, and McAfee (2014) noted that the web has allowed previous paradoxes to become exploitable:
In the past, standardizing limited empowerment. Controlling impacted innovation. The desire to orchestrate action suggested “leashing” rather than unleashing employees. As the web became increasingly open, social and participatory, Husband’s Wirearchy concept becomes possible, breaking these old paradoxes. All of this suggests a changing nature of work – but is that true in YOUR discipline? For your blog post this week, discuss how work has changed in the last decade in your discipline, and in particular in the last year. Tie in links to relevant research. What are the strengths, weaknesses, opportunities and threats associated with this hyperconnected world? And what is the “new normal”? Will work return to old paradigms in the post-pandemic era, or are shifts back unlikely?
From the readings and your own research, you will reflect on these questions and dialogue between yourselves via your blogs.
Please watch this short video to set the stage for this week’s discussion in your blogs:
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