Identify a current change in an organization with which you are familiar. Alternatively, identify
a current public issue about which “something must be done.” In relation to the change issue,
think about what sense-making changes might need to be enacted and how you would go
about doing this. Assess this in terms of the eight elements of the sense-making framework
suggested by Helms Mills and as set out in Table 9.7:
● Identity construction
● Social sense-making
● Extracted cues
● Ongoing sense-making
● Retrospection
● Plausibility
● Enactment
● Projection
What ones did you feel you might have the most/least control over? Why? What implications
does this have for adopting a sense-making approach to organizational change?
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