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Which of the following failures would rank highest, first to be tackled, in a failure mode and effects analysis?

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QUESTION 1

  1. The implementation of training and education to reduce error is called
an administrative safeguard
a measurement safeguard
an information safeguard
a natural safeguard
a knowledge safeguard

 

 

QUESTION 2

  1. The least effective and reliable safeguards are
policies and procedures
training and education
labels, signs and alarms
inspection
locks and specialized fixtures and plugs

 

 

QUESTION 3

  1. Locks and specialized fixtures or plugs when used to reduce error are called
administrative safeguards
measurement safeguards
physical safeguards
natural safeguards
knowledge safeguards

 

 

QUESTION 4

  1. Which of the following terms is not commonly used as a synonym for active error?
Specific
Common
Proximate
Special
Immediate

 

 

QUESTION 5

  1. The three primary components of root cause analysis are
data collection, data analysis, and corrective or preventive action
problem identification, solution identification, and post-implementation monitoring of solutions
documentation of current processes, development of new processes, and implementing change
structure, process, and outcomes

 

 

QUESTION 6

  1. A generally accepted circumvention of generally accepted performance standards is a
mistake
routine violation
exceptional violation
sabotage

 

 

QUESTION 7

  1. An action that failed to meet generally accepted standards but did not produce injury is called
a sentinel event
a no-harm event
an adverse event
a near miss

 

 

QUESTION 8

  1. Wrong site surgery would be classified as a
lapse
slip
violation
mistake

 

 

QUESTION 9

  1. The Joint Commission requires root causes analyses conducted in response to a sentinel event to be acceptable, thorough, and credible, thoroughness requires
a focus on systems versus individuals
the identification of direct causes and recommended improvements
a review of relevant literature and the support of upper management
the elimination of the chance of future error

 

 

QUESTION 10

  1. Which of the following is not a cognitive error?
lack of knowledge
poor assessment of a situation
poor decision-making
inability to complete a plan of action

 

 

QUESTION 11

  1. The five whys
is a linear questioning technique aimed at determining why an error arose and how it could be prevented
an investigative technique that attempts to identify the particular circumstances that were present when an error arose
an investigative technique that attempts to identify all the potential causes of a problem
a tool to document how a process should operate and if there were deviations from expected performance

 

 

QUESTION 12

  1. The introduction of time or distance into a process to reduce error is called
an administrative safeguard
a measurement safeguard
an information safeguard
a natural safeguard

 

 

QUESTION 13

  1. An error arising from a process being interrupted would be classified as a
lapse
slip
violation
mistake

 

 

QUESTION 14

  1. The elimination of unneeded or low value activities is
reexamination
simplification
reorganization
automation
adaption

 

 

QUESTION 15

  1. Which elements of a system are the easiest to monitor?
Inputs and throughputs
Inputs and outputs
Throughputs and outputs
Outputs and outcomes
Inputs and outcomes

 

 

QUESTION 16

  1. The three inputs used to rank failures in failure mode and effects analysis are
severity, probability of occurrence, and probability of correction
severity, probability of detection, and probability of correction
severity, probability of occurrence, and probability of detection
probability of occurrence, probability of detection, and probability of correction

 

 

QUESTION 17

  1. Feedback is
everything that enters a system from the external environment
the process of how work is performed
the goods or services produced
the performance of the goods or services produced
information on how a system is performing

 

 

QUESTION 18

  1. Which of the following failures would rank lowest, last to be tackled, in a failure mode and effects analysis?
Low severity, low probability of occurrence, and high probability of detection
Low severity, low probability of occurrence, and low probability of detection
High severity, low probability of occurrence, and low probability of detection
High severity, low probability of occurrence, and high probability of detection

 

 

QUESTION 19

  1. An output is
everything that enters a system from the external environment
the process of how work is performed
the goods or services produced
the performance of the goods or services produced
information on how a system is performing

 

 

QUESTION 20

  1. Which of the following is NOT a support activity in Porter’s Value Chain?
Technology development
Procurement
Human resource management
Marketing and sales

 

 

QUESTION 21

  1. Which of the following is NOT a primary activity in Porter’s Value Chain?
Inbound logistics
Operations
Human resource management
Marketing and sales
Service

 

 

 

QUESTION 22

  1. Reorganization is the
fundamental rethinking and possible restructuring of processes
eliminating unneeded or low value activities
introduction of new processes in respond to failure or less than desired performance
unification of processes
substitution of technology for manpower

 

 

QUESTION 23

  1. Reexamination of processes is the
fundamental rethinking and possible restructuring of processes
eliminating unneeded or low value activities
introduction of new processes in respond to failure or less than desired performance
unification of processes
substitution of technology for manpower

 

 

QUESTION 24

  1. Inspection is a
mitigation strategy
detection strategy
prevention strategy
investigation strategy

 

 

QUESTION 25

  1. Which of the following failures would rank highest, first to be tackled, in a failure mode and effects analysis?
Low severity, high probability of occurrence, and high probability of detection
Low severity, high probability of occurrence, and low probability of detection
High severity, high probability of occurrence, and high probability of detection
High severity, high probability of occurrence, and low probability of detection

 

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