You started your career with Bank X as a strategic product analyst in the strategic products division (BFP module). Bank X has identified you to be a HIPO (High Potential) employee and decided to rotate you to a problematic business division (BAP module), reporting directly to the head of banking, Mr. Apathy.
Rejecting the rotation would threaten your future at Bank X, as such, you have no choice but to accept the new role. You have no fixed responsibilities and would need to do everything the head of the bank does not want to do.
On day 1 when you report to the new division, you saw a note on your desk from Mr. Apathy: “I’m away on sabbatical for the next couple of months and have limited access to my email. The CEO has left me an article on “Rebooting banking for the post-COVID-19 era”, but I do not know what he means and what he wants. I’ve left a copy of it on your desk (Appendix 1).
My suggestion for you is to solve the problem, but I do not know what the problem is. I need a report and PowerPoint slides to be ready for my presentation to the CEO before the due date
I will get in touch with you again in a few months, just before I return to the office!” Horrified, you decided to reach out to your previous mentors from the other departments for help, and below are the hints to you.
i) Read the article in Appendix 1 as background and research broadly to understand how banking can be renewed digitally amid the COVID-induced crisis.
ii). Research on Fintech companies that could be potential allies in the banking arena.
You may or may not decide to support your findings with activity flow diagrams. Other pictures, tables, and graphical illustrations should also be used appropriately in both report and PowerPoint slides to enhance your findings and explanations