Read the attached case (Case Study: “TESCO: How training and development Supports Business Growth”) and answer the following questions
Q1. Explain the difference between training and development. How have changes in customer expectations affected Tesco and its need to train staff?
- Difference between Training and Development
- How Changes in customer expectation affected Tesco
- Staff Training needs
Q2. List the methods of training carried out by Tesco. Describe how training needs are identified?
- Methods of training employed by TESCO
- Identify training needs for staff
Q3. Analyse Tesco’s method of developing its employees. Consider the strengths and weaknesses of such a programme?
- Analyse TESCO method of employee development
- Strengths and Weaknesses of programme
Q4. Evaluate the benefits for Tesco in providing a structured training programme. To what extent do you think the training has achieved a Return on Investment?
- Benefits of TESCO Training Programme
- How training helps to achieve TESCO ROI (Return on Investment)
What you must Submit: Word Draft
- Completed answer sheets in a word-processed Layout
- Tesco case study is attached as a separate file
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