Task:
The supplier support material has been contextualised in SPI’s Student Assessment and Assessor Guide to meet the students learning requirements and reflect the students simulated working environment in accordance with the performance criteria, foundation skills, performance evidence, knowledge evidence and assessment conditions specified in the unit of competency.
1. Define / Describe the following and list five qualities of a good manager and a leader.Manager:
Leader:
2. Name 4 different styles of leadership and provide definitions (examples). Which leadership style will you follow as a manager and why?
3. Describe Abraham Maslow’s theory on motivation.
4. Explain the benefits of teams.
5. What is delegation? Please explain the principles of delegation.
6. Detail 3 different ways you can recognise or reward a team member? Explain the benefits of each method you detail.
7. List 15 different actions you would take to assist in the resolution of conflict.
8. What is meant by vertical and horizontal conflicts?
9. What is meant by constructive and destructive conflicts?
10. Describe the characteristics of the following stages of group development. Explain how each stage can hinder or support team performance: Forming, Storming, Norming, Performing.
11. What are group dynamics and how can they affect your team?
12. Provide three strategies that support team cohesion, participation or performance.
13. How can developing strategies to gain consensus help your team?
14. What is issue resolution and how can strategies help in this matter?
Leader:
2. Name 4 different styles of leadership and provide definitions (examples). Which leadership style will you follow as a manager and why?
3. Describe Abraham Maslow’s theory on motivation.
4. Explain the benefits of teams.
5. What is delegation? Please explain the principles of delegation.
6. Detail 3 different ways you can recognise or reward a team member? Explain the benefits of each method you detail.
7. List 15 different actions you would take to assist in the resolution of conflict.
8. What is meant by vertical and horizontal conflicts?
9. What is meant by constructive and destructive conflicts?
10. Describe the characteristics of the following stages of group development. Explain how each stage can hinder or support team performance: Forming, Storming, Norming, Performing.
11. What are group dynamics and how can they affect your team?
12. Provide three strategies that support team cohesion, participation or performance.
13. How can developing strategies to gain consensus help your team?
14. What is issue resolution and how can strategies help in this matter?
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