Task:
Organisational change
Why is the need for organisational change increasing?
Defining organisational change
Examples of organisational changes
Success of change efforts?
Factors that influence change success
Change Agent Models
Internal vs external change agents
Process facilitator / consultant (vs technical expert)
Change champion (Warrick, 1999)
Change strategist, change implementer, change recipient (Kanter, Stein, & Jick, 1995)
Cummings & Worley (2009) identified three major trends that have resulted in a need to implement more and larger-scale organisational changes on an ongoing basis
- Globalization
- Information technology
- Managerial innovation
What is a change agent?
Change in discussions of change agents over time
Change agent models
Internal vs external change agents
Process facilitator / consultant (vs technical expert)
Change champion (Warrick, 1999)
Change strategist, change implementer, change recipient (Kanter, Stein, & Jick, 1995)
Instructions to students
There are two sections in the exam.
The first section of the exam – Section A – involves a case study. Students will be required to answer four questions about the case study.
The second section of the exam – Scetion B – involves two essay questions.
Format:
It is expected that your response to the case study question should be approximaely 4-5 pages (single-spaced).
Your responses to the questions in Section B should be between 2-3 pages in length (single-spaced).
You should draw on lecture materials from Organisational change and the journal articles or other academic materials that we reviewed in classwhen answering the questions.
You need to ensure that you reference any academic material using the APA 6 th edition referencing style.
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