Using your study of chapters 14-16, review the case study “Rethinking the role of HRM practices in facilitating knowledge exchange: a case study of CERN, a knowledge-intensive organization” as published at the end of chapter 16 of Knowledge Management in Organizations. Reflect on the following questions to formulate your analysis.
The findings presented in this study are based on a distinctive type of non-business organization. To what extent do you think they are transferable to the business world, for example in facilitating knowledge exchange within multinationals?
The research presented suggests that having interesting and challenging work is more likely to motivate people, and to encourage them to collaborate and share knowledge within the organization. To what extent do you agree with this and why?
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