BSBSUS401 Implement and monitor environmentally sustainable work practices :
practices
Assessment cover sheet
| Unit: | BSBSUS401 Implement and monitor environmentally sustainable work practices | ||||||||||||||||
| Course Name: | Certificate IV in Commercial Cookery– SIT40516 | ||||||||||||||||
| Training Package: | SIT | ||||||||||||||||
| Assessment type: | Question Answer, Case study, Report | ||||||||||||||||
| Student Must Fill this Section | |||||||||||||||||
| Student Name: | |||||||||||||||||
| Student ID: | Term: | Year: | |||||||||||||||
| Privacy Release Clause: | “I give my permission for my assessment material to be used in the auditing, assessment validation & moderation Process”. | ||||||||||||||||
| Authenticity Declaration: | “I declare that: The material I have submitted is my own work;I have given references for all sources of information that are not my own, including the words, ideas and images of others”. | ||||||||||||||||
| Student Signature: | Date: | ||||||||||||||||
| Assessment Outcome | |||||||||||||||||
| Assessor Name: | |||||||||||||||||
| Attempt and Tasks | Satisfactory | Not Satisfactory | Date | Assessor Signature | |||||||||||||
| Initial attempt | | | |||||||||||||||
| Re- attempt/Re-assessment | | | |||||||||||||||
| Assessment Task 1 | | | |||||||||||||||
| Assessment Task 2 | | | |||||||||||||||
| Assessment Task 3 | | | |||||||||||||||
| Assessment Task 4 | | | |||||||||||||||
Assessor Feedback to Students
| Assessment Outcome: | Competent | Not yet Competent | ||
| Assessor Name: | ||||
| Assessor Signature: | ||||
| Information for Student: |
| All work is to be entirely of the student. |
| General Information for this assessment: Read the instructions for each question very carefully. Be sure to PRINT your FIRST name & LAST name in every place that is provided. For those activities requesting extra evidence such as: research reports, essay reports, etc. The student must attach its own work formatted in double space, Calibri 12 pts. All activities must be addressed correctly in order to obtain a competence for the unit of competency. If the student doesn’t understand the assessment, they can request help from the assessor to interpret the assessment. Re-submission of assessment after the term will incur additional fees. |
| Re-assessment of Result & Academic Appeal procedures: |
| If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after completion of the subject and within fourteen days of commencement of the new term. Re-assessment Process: An appeal in writing is made to the Academic Manager providing reasons for re-assessment /appeal. Academic Manager will delegate another member to review the assessment. The student will be advised of the review result done by another assessor. If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge and the Academic Manager or if need be an external assessor. The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final. If the student is still not satisfied with the result, he / she has the right to seek independent advice or follow external mediation option with nominated mediation agency. Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol in that subject. The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on principles of assessment. These principles require assessment to be reliable, fair, practical and valid. Academic Appeals: If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal through academic appeals handling protocol. To appeal a decision, the person is required to complete the TKL- Request for Appeal of a Decision form with all other supporting documents, if any. This form is available via our website. The completed Request for Appeal form is to be submitted to the Student Support Officer either in hard copy or electronically via the following contact details: Student Support Officer, TKL College Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 , Email: info@tkl.edu.au The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted within seven days of notification of the outcome of the re-evaluation process. If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the unit. In emergency circumstances, such as in cases of serious illness or injury, you must forward a medical certificate in support of a deferred appeal. The notice of appeal must be made within three working days of the concluding date shown on the medical certificate. The decision of Chief Executive Officer will be final. Student would then have the right to pursue the claim through an independent external body as detailed in the students’ complaint / grievance policy. |
Assessment Requirements
You are required to complete and pass every task in the assessment in order to be deemed competent.
Assessment Schedule
| Task | Due Date | Student Signature | Trainer Signature | Comments |
| Assessment Task 1- 4 | Week 2 |
Assessment information
The assessment tasks for BSBSUS401 Implement and monitor environmentally sustainable work practices are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
- To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment plan
| Assessment Task | Overview |
| Written questions | You must correctly answer all questions. |
| Resource usage identification | You are required to review a case study company’s work practices to determine whether they comply with their Sustainability Policy and Procedures. You will then discuss your report with stakeholders and request input from other experts. |
| Performance improvement implementation | You are required to implement two of the activities on your Sustainability Improvement Report action plan: an inspection of the work areas you are responsible for, and an information session with your work team. |
| Sustainability activities review | You are required to report on outcomes of the implementation of your Sustainability Improvement Report by analysing data provided. |
Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
Assessment instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted with your assessment responses.
If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the Assessment Task Cover Sheet, fill it out, sign it and then scan and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be Satisfactory (S) or Not Satisfactory (NS). If your work has been assessed as being not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities as per your RTO’s reassessment policy.
Depending on the task, this may include
- resubmitting incorrect answers to questions (such as written questions and case studies)
- resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
- redoing a role play after being provided with appropriate feedback about your performance
- being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment task information
This gives you:
- a summary of the assessment task
- information on the resources to be used
- submission requirements
- resubmission opportunities if required.
Assessment task instructions
This includes questions you will need to answer or tasks that you need to complete.
Your answers must be typed using software as indicated in the assessment task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the information as indicated in the section called ‘Naming electronic documents’ (see below).
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
- Course identification code
- Assessment Task number
- Document title (if appropriate)
- Student name
- Date it was created
For example, BSBSUS401 AT2.1 Sustainability Improvement Report Joan Smith 20/10/20.
Additional resources
Following resources are available in Moodle for your references to complete the assessment task 2, 3 and 4.
Assessment Task 2:
- Sustainability Policy and Procedures
- Sustainability Improvement Report Template
Assessment Task 3:
- Usage Record Template
Assessment Task 4:
- Survey Results
- Sustainability Implementation Report Template
Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses or observing your performance.
Assessment Task 1: Written questions
Task summary
This is an open-book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
- Access to the learning materials.
- Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
- Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List: when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long
Assessment Task 1:
Provide answers to all of the questions below:
- Identify one internal information source and one external information source that can be used to identify sustainability improvements that a company could make. For each source, explain how this source can be used to develop the sustainability policy.
Answer
- Outline the purpose and scope of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act). Give an example of how a business would have to modify its business practices to conform to this legislation.
Answer
- Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme. Give an example of how a business would have to modify its business practices to conform to these regulations.
Answer
- Describe how complying with the Australian Packaging Covenant voluntary code of practice could affect the way a company does business.
Answer
- Describe how complying with the Australian Ecolabel Program voluntary code of practice could affect the way a company does business.
Answer
- List at least four environmental and resource sustainability measurements that a company could use to establish sustainability benchmarks.
Answer
- Describe three purchasing approaches that can contribute to sustainable work practices.
Answer
- Give an example of a supply chain consideration that can contribute to sustainable work practices.
Answer
- Describe how a business can use sustainability indicators to measure quality assurance.
Answer
Assessment Task 1 Checklist
| Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? | Completed successfully? | |
| Yes | No | |
| Question 1 | ||
| Question 2 | ||
| Question 3 | ||
| Question 4 | ||
| Question 5 | ||
| Question 6 | ||
| Question 7 | ||
| Question 8 | ||
| Question 9 | ||
| Trainers Feedback: | ||
| Trainers Name: | Signature and date | |
Assessment Task 2: Resource usage identification
Task summary
You are required to review a case study company’s work practices to determine whether they comply with their Sustainability Policy and Procedures. You will then discuss your report with stakeholders and request input from other experts.
This assessment is to be completed in the simulated work environment in the RTO.
Required
- Access to the learning materials
- Computer with Microsoft Office and internet access
- Sustainability Policy and Procedures
- Sustainability Improvement Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
- Email with the following attached:
- Revised Sustainability Improvement Report
- Revised Sustainability Policy and Procedures
- Email to sustainability experts
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Assessment Task 2:
Complete the following activities:
Carefully read the following scenario.
| You are the Administration Manager of a health resort and convention centre in the Blue Mountains, near Sydney. The resort, Blue Healer, is made up of five areas: catering, spa, meeting rooms accommodation, and administration. Each area has its own full-time manager. The kitchen is large enough to feed over 100 people three meals each day. There are two full-time kitchen staff, and the rest of the staff are hired on a casual basis to cater for functions and retreats. There is accommodation for 80 people in twin and double rooms. Surrounding hotels provide further accommodation when needed. The spa has two saunas, a steam room, three warm water spas, four massage rooms and two consultation rooms where naturopathic consultations and facial treatments are performed. The spa runs continuously, mostly due to locals visiting, whether a course is running or not. There is also an office where the accounts are done, and records kept. It is an open plan office with 5 staff workstations. Most staff prefer to work with their own laptops, connected to the larger computer screens. Much of Blue Healer’s administrative work is carried out in the office, but several staff work from home several days each week. There are four meeting rooms of various sizes, and these can be opened up to make one large room for functions such as weddings and courses. There is also a reception and administration area where computers and printers can be accessed. As Administration Manager, you are responsible for the office area as well as the meeting rooms. Blue Healer has recently adopted a Sustainability Policy and Procedures and each area manager has been requested to determine how these will impact their work team’s activities. The CEO has indicated that Blue Healer does not want to incur any additional costs in implementing the Sustainability Policy and Procedures. If any additional resources are necessary, management expects that an itemised budget will be submitted to them before resources are approved and allocated. Currently the organisation has the following issues and practices: There is older style florescent lighting throughout the building. These lights are often left on after the workday has finished, and the cleaners turn them off when they have finished with their work. There are no formal energy usage procedures for staff or signage to remind staff about these. The company does not have a policy for purchasing equipment and buys equipment when required; often purchasing whatever is on special at the time.There are two company vehicles. Both vehicles are now five years old and need to be upgraded. Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of items such as notepads and A grade printer paper.Kitchen waste is often thrown in the general refuse binThere is a waste bin and recycling bins, which are often used incorrectly. The office is cleaned once a week by contract cleaners who use regular cleaning products. |
- Develop a Sustainability Improvement Report.
| Review the following websites and take notes on sustainability targets that would be appropriate for the case study organisation. https://www.business.gov.au/risk-management/environmental-impact/environmental-management/environmental-legislation-licences-and-permits http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-efficiency-for-business/resources-and-tools/life-cycle-management Conduct further research using the Internet or any other source of information to identify the company’s sustainability obligations and how these can be met. Using your research and analysis, develop a report on your area of Blue Healer to present at a senior management meeting. Your report should include the following: An introduction: state the purpose of the report and summarise the current organisational sustainability practices. Identify the environmental regulations that apply to the organisationDescribe, and analyse, procedures that would assess Blue Healer’s compliance with the environmental/ sustainability regulationsExplain at least five environmental and resource efficiency systems and procedures that could be relevant for the Blue Healer. Describe at least three benchmarks for environmental and resource sustainability that could be relevant to the organisation Outline at least three common environmental and energy efficiency issues within the industry in which Blue Healer operatesReview the case study information and document the current resource usage of your team members.Document your team’s work processes as set out in the case study information and identify at least three ways of reducing their environmental impact. Document the company’s current purchasing strategies as set out in the case study information. Analyse these and determine at least one way that each could be improved.Evaluate the company’s costing strategies and determine whether these can be changed to ensure that the company take sustainability into consideration.Discuss possible strategies for ensuring that resource efficiency continues to occur. Set efficiency targets for your team While conducting the research, be mindful that many organisations require external assistance in determining the best ways to improve their sustainability. Find, and document, at least two environmental specialists that could perform this task for Blue Healer. They should operate in the same state or territory as your RTO. Include their name, website address and a summary of the services they offer. Develop an action plan to show at least six actions that will be completed by your team over the upcoming 12 months. The action plan should show the priorities of actions as well as timelines and responsibilities. Use the Sustainability Improvement Report Template to guide your work. Blue Healer Resort Report on Sustainability Improvement Introduction The Blue Mountains, close to Sydney, are where you’ll find Blue Healer Resort. The four components of Blue Healers are administration, catering, spa, and meeting spaces. Each department has a full-time manager in charge. Policies and procedures relating to business sustainability aid in the effective use of resources already available. As a manager at Blue Healer Resort, it is my mission to address the resort’s sustainability problems, such as out-of-date lighting, a lack of established energy procedures, and a lack of equipment purchasing regulations, in the Sustainability Improvement Report. restrictions on the environment An environmental regulation is any law, code, ordinance, regulation, mandate, or rule that is promulgated at the federal, state, or local levels and that deals with chemicals, hazardous materials, or toxic or harmful contaminants. The business’ environmental control measures how much of an effect is being produced on the environment and makes sure that all activities are carried out in accordance with environmental regulations. The Blue Healer resort must implement and abide by specific environmental rules since it is situated close to the Blue Mountains. Several environmental laws include: Management water usage: As a resort company, we should design a water management strategy, limit water consumption in the bathrooms, laundry, and swimming pools, and implement a water efficiency system in order to decrease water use. Management of wastage materials: Hotels create a variety of garbage, including plastic, glass, metal, food waste, and so on. Before gathering for recycling, they should be segregated. To guarantee that waste is handled properly, waste material must be disposed of safely. Protection of natural vegetation: The Blue Healer is situated in the Blue Mountains, which are filled of natural beauty and many plant, tree, and flower species that draw tourists. The appropriate environmental laws must be in place to safeguard this natural vegetation. Regulation compliance: Research: Numerous studies are accessible both online and offline. Many authors’ environmental compatibility studies can help blue healer in their decision-making towards environmental preservation. The development of a comprehension of current business trends in connection to sustainable business practices will also be aided by these study articles. Reports and metrics The presentation of different data and information that the blue healer could find valuable also depends heavily on metrics and reports. We may assess the entire quantity of energy used and compare it year over year or month over month by keeping track of all business processes and how much energy is used. If there is a large energy usage, many solutions could be used. employee poll Nobody is more familiar with the structure of the firm than the employees. The business will be able to learn about any issues with the resources used in Blue Healer by conducting an employee survey. To produce a meaningful, long-term report, a staff survey should be carried out each month. Audits: A corporate audit is a crucial target point for the company in the context of sustainability and the environment. The company’s whole business activities are investigated with the assistance of the business audit. Efficiency system and procedure: The following efficiency system and procedure might be advantageous for the Blue Healer Resort Business: Compost bin: By using a compost bin, you may lessen pollutants in the environment, stop erosion of any type, and minimize pollution. Compost bins make it possible to repurpose leftover, potentially spoiled food. Process of recycling: When it comes to sustainable company operations, recycling is crucial. Recycling is the process of turning something that would otherwise be thrown away into something useful. One example of recycling is the breakdown of food waste. Internet Marketing: More and more businesses are using internet marketing as a marketing strategy to save different resources. Compared to other marketing strategies, internet marketing also has a wider audience. Organizational expenses like printing and ad agency fees are decreased when using the Internet as a marketing tool. Solar panels: Solar panels are helpful for managing the blue healer’s electrical use. The green healer charges more since it offers a variety of pure electric services. Installing solar panels may help businesses reduce their high operating expenses. Businesses may achieve energy independence and reap financial and environmental benefits by installing solar panels. Benchmarks: Setting environmental sustainability targets, increasing knowledge of environmental sustainability policies, developing follow-up programs, and ensuring successful implementation of the Sustainable Development Policy are key benchmarks for the sustainability of environmental resources. The following three challenges with regard to energy and the environment are typical for the sector in which blue healer operates: One of the three major environmental and energy efficiency issues for the sector in which blue healer works is the older style of fluorescent lighting used throughout the plant, which is routinely kept on after the workday has finished. Neither a notice nor any precise energy usage recommendations are provided for workers. There are recycling and garbage bins, both of which are routinely abused. Current usage: The resources now used by my team include company vehicles, cleaning services provided by cleaners, the use of power, and meals prepared in the kitchen. Area for improvement: Solar energy is being utilized to replace the demand for power as an alternate solution to problems with the office environment. After using, shut off the water faucet. Reusable items are reused, saving businesses money. Reusing programs are also implemented in businesses to ensure that resort garbage is not littering the environment. Sustainable transportation is also promoted to prevent smoke from being released into the air, which can have negative health effects. Purchasing strategies Measured equipment Team members Measurement Hours per day Energy consumption per month Electricity Appointed skilled employee for research It can be generated through electricity rapport 12 hr per day 30 times the day of its is used Water Appointed general employee for research Total expenses data can be used or report about waste utilization can prepared. 12 hr per day 30 times the day of its is used Garbage Appointed general employees for research Total expenses data can be used or report about waste utilization can be prepared 12 hr per day 30 times the day of its is used Continuous improvement : Monitoring monthly total energy use as well as any other natural resource usage at the resort is one of the many approaches to ensure resource efficiency. It facilitates comparing the energy use of the business. Business plans must be prepared in a manner that helps the company accomplish its objectives. Targets The goal of the work group is to: • Install new trash cans that will speed up the decomposition process. maximizing the utilization of solar energy while reducing energy consumption by 45%. The recycling procedure and method will be enhanced by 50%. Producing energy consumption audits and reports, as well as practical ways to reduce it. Expert assistance : The two relevant experts are listed as follows: Tango Energy: It is a leading provider of renewable energy in the nation and operates as Pacific Hydro Australia’s retail division. Thanks to a lot of happy clients, tango is becoming more and more popular across Australia. Due to its simple energy plans and good conscience, Tango energy is preferred by many customers. The URL of Tango Energy’s website is https://www.tangoenergy.com/. Powerark Australia: A well-known and reputable distributor of solar energy panels in Australia is Powerark Australia. The primary objective of the business is to provide customers with sustainable energy via premium solar goods built from the finest materials. The website’s URL is https://powerarksolar.com.au/. Action Plan Activity Priority Responsible Timeline To collect all the necessary information and data through research and survey. Usage of the resources and analysing all the business capabilities. The group of the skilled employees are required to respond to the survey questions 1 month Replacing half of the electricity usage by using the solar panels. To reduce the electricity consumption of the resort. Operations managers are responsible for identifying and meeting the best solar panel distributors 2 months Administrative controls To implement the new administrative control in order to bring the sustainable business practices. The management must provide training courses to the personnel in order to train them. 12 months |
- Draft an email to the CEO (your assessor).
| The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment and ask for the place, time and date of the meeting with key personnel and other stakeholders (your assessor and at least two other students). Your assessor will advise you of the date and time of the meeting. Attach your Sustainability Improvement Report to the email. Answer |
- Participate in a meeting with key personnel and other stakeholders.
| Discuss your Sustainability Improvement Report with the meeting attendees, clearly explaining the information and your ideas. At the meeting, encourage the stakeholders to provide input into the strategies to improve the company’s sustainability and how to implement these. During the meeting, demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding Before concluding the meeting, ask for the participants’ approval of your report and its action plan. Answer |
- Revise your Sustainability Improvement Report.
- Revise the Sustainability Policy and Procedures.
| Implement the changes to the company’s costing strategies by reviewing the Sustainability Policy and Procedures to reflect the feedback you received during the meeting. Save this version of the document as Revised Sustainability Policy and Procedures. |
- Draft an email to all meeting attendees (your assessor).
| The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should outline the feedback provided at the meeting and how that has been integrated into the Sustainability Improvement Report. Attach the following to the email: Revised Sustainability Improvement ReportRevised Sustainability Policy and Procedures Answer |
- Seek input from specialists (your assessor).
| You are required to seek input from at least two sustainability experts. You will do this by writing an email to the specialists you documented in your Sustainability Improvement Report. Give an overview of the organisation and the sustainability improvements that have to be made. Ask them for their feedback about what? Answer |
Assessment Task 2 Checklist
| Did the student: | Completed successfully? | |
| Yes | No | |
| Identify the environmental regulations that apply to the Blue Healer Resort? | ||
| Document, and evaluate, procedures that could be used to assess Blue Healer environmental/sustainability regulations compliance? | ||
| Research and document resource efficiency systems, procedures, tools and information that could improve the company’s environmental sustainability? | ||
| Research and evaluate information from a range of sources to develop opportunities for sustainability improvement for the Blue Healer Resort? | ||
| Document their team’s current resource usage as set out in the case study information? | ||
| Analyse the company’s current purchasing strategies in terms of sustainability? | ||
| Analyse the company’s current work processes as set out in the case study information and examples found through research to identify areas where the company could improve its environmental sustainability? | ||
| Ask key personal and other stakeholders for their input? | ||
| Ask environmental specialists for their input? | ||
| Use the internet to help them determine what sustainability improvements could be made to their work area? | ||
| Suggest and evaluate possible solutions to the workplace environmental issues they have included in their report? | ||
| As part of their report, set efficiency targets for their team? | ||
| Trainers Feedback: | ||
| Trainers Name | Signature and date: | |
Assessment Task 3: Performance improvement implementation
Task summary
You are required to implement two of the activities on your Sustainability Improvement Report action plan: an inspection of the work areas you are responsible for, and an information session with your work team.
This assessment is to be completed in the simulated work environment in the RTO.
Required
- Access to the learning materials
- Computer with Microsoft Office and internet access
- Usage Record Template
- Work area for inspection
- Energy use measurement device
- Room with projector
- Roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
- Email with sustainability presentation attached
- Updated Sustainability Improvement Report
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Assessment Task 3:
Complete the following activities:
- Undertake an inspection of the work area (your RTO facility).
| Your Sustainability Improvement Report has been approved and you are now required to implement strategies identified in your action plan. This includes an inspection of the workplace to identify environmental sustainability and resource usage issues and to identify and report on possible solutions. You are required to undertake an inspection of the areas of the Blue Healer resort that are your responsibility. For the purposes of this assessment, this will mean you carrying out an inspection of the RTO facility where you are being assessed. Prior to undertaking the inspection, use the internet to determine which tools and techniques will help you to determine whether improvements can be made to current practices. Note that any improvements should relate to the efficiency targets you documented in your Sustainability Improvement Report. Record at least 3 actual or potential environmental sustainability and resource usage issues that you found during activity one. Use the environmental sustainability and resource Usage Record Template to record your findings. One of the tools you will use is an electricity consumption measurement device that will be provided by the RTO. Use the instructions provided and/or the internet to determine how to use the device provided. Then measure the energy consumption of at least three of the RTO’s workstations; energy consumption. Note that you are not required to undertake an extensive audit of the RTO’s workstations’ energy consumption. You are required to demonstrate your ability to measure team members’ energy usage. Use the device provided by the RTO and the Current energy usage table in the Usage Record Template to demonstrate how to do this. Your assessor will advise you of the date and time of the inspection and will observe you conducting the inspection. Answer Measured equipment Team members Measurement Hours per day Energy consumption per month |
- Develop a sustainability presentation.
- Draft an email to your assessor.
| The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment and ask for the place, date and time of your presentation. Attach your Sustainability Presentation to the email. Answer |
- Deliver a sustainability training session for your team.
- Update your Sustainability Improvement Report and action plan.
Assessment Task 3 Checklist
| Did the student: | Completed successfully? | |
| Yes | No | |
| Describe, and apply, continuous improvement strategies to their team’s work? | ||
| Integrate environmental and resource efficiency improvements into the team’s everyday work? | ||
| Support their team members to identify possible areas for improved resource efficiency in their work area? | ||
| Document their team’s current resource usage as stated during the meeting? | ||
| Ask the team members for their suggestions and ideas about environmental and resource efficiency management? | ||
| Act on their team’s suggestions and ideas when appropriate? | ||
| Trainers Feedback: | ||
| Trainers Name: | Signature and date: | |
Assessment Task 4: Sustainability activities review
Task summary
You are required to report on outcomes of the implementation of your Sustainability Improvement Report by analysing data provided.
This assessment is to be completed in the simulated work environment in the RTO.
Required
- Access to textbooks and other learning materials
- Computer with Microsoft Office and internet access
- Survey Results
- Sustainability Implementation Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
- Email with Sustainability Implementation Report attached
- Email outlining reward system with Sustainability Implementation Report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment..
Assessment Task 4:
Complete the following activities:
Carefully read the following scenario.
| Assume that the Sustainability Improvement Report you developed has been implemented, as well as findings from sustainability inspections and reports in other areas of the resort. Sustainability initiatives that have been implemented include: Energy audit and all recommendations implemented including signage about energy use (e.g. switch off lights at night, turn down brightness, turn off taps)Recycling policy introduced, and three more recycling bins introduced.Green purchasing policy developed (on staff intranet, email sent to staff to advise). Green transport policy developed and implemented (on staff intranet, email sent to staff to advise). Assume also the following sustainability targets: Reduce electricity consumption by 20% within six months.Promote awareness of sustainability initiatives amongst all staff members A staff survey (results provided in Survey Results), as well as an energy audit have been undertaken. The results of the energy audit are as follows: Actions implemented: Replaced halogen downlights with energy efficient downlights and transformers. Connected to natural gas, converting to an energy source with one-third of the greenhouse gas emissions of electricity from coalReplace electric storage hot water heater with instant solar hot waterReplaced air conditioner with a more efficient inverter unit.All of the interventions cost a total of $4,800. Prior to energy audit: Annual energy bill: $2,415 a yearAnnual greenhouse emissions: 18 tonnes a year Six months later: Annual energy bill: $2,275 a yearAnnual greenhouse emissions: 14.3 tonnes a year One year later: Annual energy bill: $1,800 a yearAnnual greenhouse emissions: 10.2 tonnes a year Note: Four new staff members were employed in the last six months may account for increase. Energy targets were not adjusted to account for the new staff. |
- Develop a sustainability implementation report.
| You are required to review the results of the staff survey and the energy statistics provided. Based on your review, develop a short report that outlines: Analysis of staff survey results and achievements against targets Analysis of energy audit data and achievements against targetsRecommendations for additional actions that need to be taken based on the data above.Recommend new efficiency targetsSummary of the success of the sustainability policy and procedures based on analysis.Updates to the company’s Sustainability Policy and Procedures to account for recommended improvements. Use the Sustainability Implementation Report Template to guide your work. Answer In order to guarantee effective use of the organization’s resources, a few suggestions I’d like to make are as follows: Suggest a fresh set of effectiveness objectives: Based on analysis, a summary of the effectiveness of sustainability policy and method. The following areas might need improvement in terms of sustainability: . Procedures and Policies for Sustainability Goal Promote ecologically friendly behaviors and practices among clients, partners, and staff.Indicate that the business is committed to environmental sustainability.Advise customers, staff, and workers appropriately on sustainable company practices. Scope The Policy’s main objective is to provide Blue Healer personnel the necessary direction about ethical corporate conduct. Policy By guaranteeing sustainable business practices, Blue Healer will be concentrating on reducing the environmental effect or any kind of carbon footprint created by the resort while conducting its commercial operations. The policy states that the corporation will incorporate best practices into all areas and organizational operations. The company’s whole personnel is accountable for achieving sustainable business results.Staff members will be involved in the sustainability-related decision-making process.The management and staffs will communicate honestly with one another. Every step of the procedure will be open.All employees will get introductory training to ensure that everyone is knowledgeable about the company’ sustainable policies. Procedures Water After using the faucet, turn it off to save water waste. It is possible to clean and water the plant using rainwater. Electricity By shutting off the lights throughout the day or after work, electricity may be saved. You may use solar power. Waste Recycling waste, including cardboard, paper, and hard plastics, should be thrown away in the garbage. Garbage collection companies often gather recyclable waste. Printing You should only print papers when you need to review them or utilize them as physical copies since necessary e-mails and notices are provided through the Internet. |
- Send an email to stakeholders (your assessor).
| The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. The email text should briefly explain the purpose and contents of the report and promote the strategies that have proven to be successful. Attach your Sustainability Implementation Report to the email. Answer |
- Send an email to your team (your assessor).
| You have been given permission to implement a system that rewards individuals, or the whole team, when sustainability targets have been reached. The rewards should cost no more than $200 per year for each area of the Blue Healer. Consider what rewards could be appropriate for your work team and describe these to your team. Inform the team whether they have earned the reward(s) based on the evaluations you made in your Sustainability Implementation Report. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. Attach your Sustainability Implementation Report to the email. Answer |
Assessment Task 4 Checklist
| Did the student: | Completed successfully? | |
| Yes | No | |
| Use the Sustainability Implementation Report Template to evaluate and monitor the success of the company’s sustainability improvement interventions? | ||
| Document sustainability outcomes for the company? | ||
| Rd report on the company’s achievement of efficiency targets? | ||
| Communicate the company’s sustainability outcomes to key personnel and other stakeholders? | ||
| Evaluate the success of their sustainability improvement strategies and plans? | ||
| Set new efficiency targets for the company? | ||
| Apply new tools and strategies by suggesting changes to the company’s Sustainability Policy and Procedures? | ||
| Promote successful sustainability strategies and reward their team members where possible? | ||
| Trainers Feedback : | ||
| Trimers Name: | Signature and date: | |
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