Establish business analysis approach -

ICTSAD609
Plan And Monitor Business
Analysis Activities In An ICT
Environment
Project Portfolio
(Case Study)
ICTSAD609
Plan And Monitor Business
Analysis Activities In An ICT
Environment
CONTENTS
Secton 1: Establish business analysis approach 5
Secton 2: Plan business analysis actvites and communicaton 8
Secton 3: Manage business analysis 12
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Student name:

Assessor:

Date:

Business this assessment is
based on:

Business analysis initiative 1:

Business analysis initiative 2:

Numeric and Financial data:

Provide business overview
Provide an overview of the
business, including:
 name of business
 description of what the
business does.

Describe business analysis
initiatives
Describe the two selected
ICT business analysis
initiatives associated with the
business. Include:
 a brief outline of each
initiative, including:
o the type of ICT
project
o a description of the
initiative
 an explanation of how
each initiative supports
the organisation’s vision
and strategy
 an appropriate business
analysis tool to illustrate
and fully define the
initiative (e.g. SWAT
analysis)
 two objectives of each
initiative.

Legislative and organisational
requirements
Establish the legislative and
organisational requirements
related to each complex

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issue, including:
 a summary of the
relevant legislation
 a summary of applicable
standards
 a summary of the
associated
organisational policies
and procedures
Attach any relevant policies to
your portfolio.

Identify stakeholders
Produce a complete list of
everyone involved in, affected
by or responsible for each
initiative. In your answer:
 use an appropriate
business analysis
technique (e.g. affinity
diagrams) to identify all
stakeholders
 establish a list of internal
and external key
stakeholders, including:
o the use of an
appropriate
technique (e.g.
power/interest grid)
o who they are and
how they relate to
the initiative
o which stakeholders
have authority over
business analysis
activities
 explain how you will
identify and deal with
new stakeholders
throughout the duration
of each initiative.

Establish process needs
Use standards and
policies/procedures to

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establish organisational
process needs applicable to
each business analysis
initiative, including:
 Relevant personnel
 Engagement with
personnel to obtain
information on how work
will be completed (e.g.
draft email and minutes
of meeting)
 A description of an
appropriate project
management method or
tool to support the
business analysis
initiative.
Attach proof of engagement
with staff to your portfolio.

Plan execution of activities
Plan the execution of
business analysis activities
according to organisational
requirements for each
initiative.

Attach:

Organisational policies and procedures ☐
Legislation ☐
Standards ☐
Proof of engagement with staff ☐
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Section 2: Plan business analysis activities
and communication

Summarise the outcomes
of the stakeholder
meetings
Summarise the meetings
with key stakeholders for
each initiative, including:
 stakeholder attitudes
towards the initiative
 at least two risks
associated with the
stakeholders
 decide how to best
mitigate the identified
risk
 at least three
business analysis
deliverables,
including:
o the deliverable
o tasks/activities
associated with
the deliverable
o the use of a
technique/tool to
outline the
activities
performed by
the business
analyst and
when (e.g.
project
schedule)
 stakeholder
requirements,
including:
o list of
requirements
o explanation of
the tool or
technique used

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to illicit
requirements
Attach proof of the
technique used
during the
meeting to illicit
requirements.

Determine business
analysis scope
Scope business analysis
activities for each
initiative, considering:
 deliverables and
activities approved at
the stakeholder
meeting
 acceptance criteria,
level of detail, level of
formality and
frequency
 how risks identified in
Section 1 can be
mitigated
 how to address
competing demands.

Develop estimates for
business analysis work
Use an appropriate
technique to estimate
business analysis work,
including the use of
numeric and financial
information and
mathematical
calculations.

Plan internal and external
stakeholder
communication for each
initiative, considering for
each stakeholder:
 how to:
o receive

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information
o distribute
information
o access
information
o update
information
o escalate
information
 Communication
constraints (list at
least two)

Plan business analysis
performance management
Plan business analysis
performance. Include:
 at least three metrics
to measure work
performed by
business analyst
 reporting format.

Develop a requirements
management process.
Develop a requirements
management process by
establishing a
requirements repository,
including:
 Description of the
repository
 Attributes to be
captured
 Outline of the need
and process for
traceability
considering
applicable factors
 Requirements
change process

Prepare for stakeholder
meeting

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Prepare for the
stakeholder meetings
(e.g. by updating the
project schedules).
Attach proof.

Prepare for business
analyst meeting
Evaluate the business
analyst’s performance
against pre-determined
metrics and identify any
problems or areas of
improvement. Use the
format determined
previously in this section.
If applicable, use the
Performance Evaluation
Template.
Attach proof.

Attach:
Proof of requirements tool/technique used in stakeholder
meeting
☐
Preparation for stakeholder meeting (e.g. project schedule) ☐
Business analyst performance evaluation ☐

Summarise the outcomes of
the stakeholder meetings
Summarise the meetings with
stakeholders, including:
 any changed positions or
requirements the
stakeholders may have
 identify any new
stakeholders
Explain how the changed
positions/requirements will be
managed.

Summarise business analyst
meeting
Summarise what was
discussed at the business
analyst performance
management meeting. In you
answer include:
 A summary of the
discussion
 Corrective actions
required

Confirm recommendations
Confirm the
recommendations made
during the performance
management evaluation
using an appropriate
communication channel (e.g.
updated project schedule,
email).
Attach proof.

Problem solving
Explain how you managed
problem solving for business
analysis activities drawing on
your existing experience.

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Attach:
Proof of confirmation of performance evaluation
recommendation
☐

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