IBCP REFLECTIVE PROJECT
Raising work-related complains online
Word counts:
Introduction:
The ethical standards of an organization cover a wide range of topics. Promoting behaviour based on honesty and trust are fundamental ethical challenges in business, but more complicated issues include accommodating diversity, empathic decision-making, and compliance and governance that is consistent with the organization’s basic principles. According to the 2019 Global Business Ethics Survey, 25% of employees believe their top managers lack a thorough awareness of critical ethical and compliance business risks across the organization (Burson par.6) . You must first gain a full awareness of what ethical concerns in business can look like before you can manage them in your organization. Understanding how to recognize and, more significantly, prevent these issues from becoming a problem will allow you to focus on business growth and success rather than remediation. Because of the growing use of social media, what employees do online has become a factor in their employment status. The ethics of terminating or penalizing employees for their online posts is a difficult one to answer. When an employee’s online activity is deemed to be disloyal to their employer, however, a boundary is frequently established. This means that while a Facebook post complaining about employment may not be punishable on its own, it may be if it reduces business. Similarly, business owners must be able to recognize and not penalize employees who report wrongdoing to regulatory agencies or on social media. This suggests that employees should be rewarded for raising awareness of workplace breaches online rather than punished. For example, a Yelp employee wrote an article for the blogging platform Medium about the “terrible working circumstances” she claims to be suffering at the online review organization. She was then fired from Yelp for breaking the company’s terms of service. The ambiguity of her case, and whether her post was justified or nasty and disloyal, highlights the significance of establishing explicit social media policy inside a company. To reduce the potential of ambiguity, a business should specify which online acts are considered infringements.
Reference:
Burson, Nicole. “How to Be Ethical in Digital Marketing.” UpCity, 7 Oct. 2021, https://upcity.com/experts/how-to-be-ethical-in-digital-marketing/.
“Ethical Digital Marketing.” Optimotive Web Services, 29 Aug. 2021, https://www.optimotive.co/ethical-digital-marketing/.
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