Bullseye is facing an unexpected crisis in theft at their stores. They publically announced that they would be closing 10 stores in their West Coast District because of mounting thefts and organized retail crime. During the pandemic, a surge of “smash and grab” crimes surged in all of Bullseye’s District, including the Midwest District where you work.

Bullseye is facing an unexpected crisis in theft at their stores. They publically announced that they would be closing 10 stores in their West Coast District because of mounting thefts and organized retail crime. During the pandemic, a surge of “smash and grab” crimes surged in all of Bullseye’s District, including the Midwest District where you work.

In order to address the issue more pro-actively, you have been partnered with the Midwest Director of Assets Protection, Jillian Banks, to examine connections between Assets Protection and Human Resource Management. In particular, Director feels like talent management metrics may sometime serve as a leading indicator to Assets Protection outcomes. Furthermore, she believes the position of Assets Protection Team Leader as an essential talent management link to managing the surge in crime. She believes turnover and retention have become more of issue with this position. She also believes it has been hard to retain high performing employees in this role. However, she would like to develop more evidence that this is the case and determine if some HR metrics for Assets Protection might serve as leading indicators for the relative success of Assets Protection, based on the metrics they use.

You’ve met with Director Banks and she explained the metrics used by Assets Protection in some detail.

Notes on Asset Protection Metrics at Bullseye.pdf

She also provided you with a job profile for the position of Assets Protection Team Leader.
Bullseye Assets Protection Team Leader Job Description.pdf

She has asked that you review this information and write a brief report on HR metrics that might be related to Assets Protection metrics. She’d like for you to explain the relevant HR metrics and a describe your predictions for correlations the Assets Protection metrics. Also, she’d like for you to examine which HR metrics might be useful as ‘leading indicators’ to help direct management action before a Assets Protection crisis occurs. She would also like to undertand HR metrics that would be useful in developing and retaining Assets Protection Team Leaders.

Submit your brief report addressing the Director of Assets Protection request to the Week 6 Career Simulation Discussion Forum by 7:30 pm CST on 10/5.