1. IMHO eComm will continue to grow because it is relatively “frictionlesss” when compared to offline business processes. In a few short paragraphs discuss what might be meant by “frictionless”
2. explain how architectures are pivots between business-oriented design and technology-oriented design of e-Business scenarios.
3. explain why it is important to choose points in time wisely when analyzing past and future developments.
4. explain why business strategy provides the “umbrella” for a set of concrete business models.
5. explain why a good e-Business analyst or designer must always consciously balance between separation and integration of aspects.

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