Give the answers to all of the questions below:
- Describe three systems and processes which facilitate continuous improvement within organisations. Discuss the relevance of each system or process to continuous improvement.
- Describe the relevance of the following business systems to continuous improvement. List two requirements for each to help ensure their effectiveness in supporting continuous improvement.
| System | Relevance to QI | Requirements for effectiveness |
| Knowledge management | ||
| Quality | ||
| Sustainability | ||
| Performance planning and management |
- Discuss two decision-making processes commonly used in a quality management/continuous improvement application.
- Outline typical decision-making processes in a program context.
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