MBA 506 Thinking Styles – Negotiation and Conflict Management-addressing with the

Students are to watch two short videos, then write an analytical report exploring the Conflict Management issues evident 

The following questions should be covered in your report:

 

1. What real or imagined audience is each of the three key speakers addressing with their comments?

2. Identifying in (minutes:seconds):
a. The point in each video where any of the participants became threatened and explain why.
b. Instances where participants were relying on opinions, and where they were relying uponfacts.

3. The extent to which the session Chair in each video restored order or resolved issues.

Assessment Instructions

Background: Brief biographies of the three key speakers. Identify the audience that each speaker is appealing to with their comments

• Analysis: For each video, identifying which protagonist was most effective in getting their core message across. What likely ‘stories’ were the speakers inventing about their adversaries? Where did the discussion become either emotional or adversarial (indicated in minutes:seconds)?

What, if anything, was done to diffuse tensions and return the discussion to safety?