Perform the following tasks.
Step 1: Post your response(s) to the following prompt(s) on the discussion board:
If appropriate, include personal experience in your responses
Review the video in the Link below:
Customer Service
http://www.viddler.com/embed/765c2261/?f=1&autoplay=0&player=full&disablebranding=0
*Discuss how the motor carrier industry must be improved over the next decade to provide the best service to customers.
*When should an organization use railroad instead of a motor carrier? *Explain the benefits and disadvantages of motor carriers and railroads. *Include Principles 13 and 14 in Part 3 of Management by Proverbs book in your response.
*How does FedEx meet the daily shipment requirements?
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