Mr Simon has spent 12 years continuous service as a line manager in a retail organisation. In the past three years he has twice been considered for promotion via a formal interview process and was unsuccessful. On each occasion the successful candidate had better formal qualifications than Mr Simon, although he had more experience. He

Mr Simon has spent 12 years continuous service as a line manager in a retail organisation. In the past three years he has twice been considered for promotion via a formal interview process and was unsuccessful. On each occasion the successful candidate had better formal qualifications than Mr Simon, although he had more experience.
He has very recently been rejected for promotion for a third time and is thought to be becoming disillusioned as a result of this. On passing him in the corridor you (Mr Simon’s team leader) overhear him saying to a colleague, ‘I can see there is absolutely no possibility of advancement in this organisation for me, it’s time I moved on’. Mr Simon is a very hard working and diligent worker and is highly regarded by your team members and replacing his skills and abilities will be extremely difficult.
He has very recently been rejected for promotion for a third time and is thought to be becoming disillusioned as a result of this. On passing him in the corridor you (Mr Simon’s team leader) overhear him saying to a colleague, ‘I can see there is absolutely no possibility of advancement in this organisation for me, it’s time I moved on’. Mr Simon is a very hard working and diligent worker and is highly regarded by your team members and replacing his skills and abilities will be extremely difficult.