OACP 1146 Records Management Advanced Topics- change with technology and RIM  

Determine what elements generate the most common issues around resistance when employees are reluctant to change or using new technology.
a. Common Causes of resistance to change 
b. Common Types of resistance to change
c. Common Reasons staff resist new technology

Describe problems that can develop if the resistance to change and new technology is not identified and managed appropriately and the potential negative impact for managing changes to the RIM program.

a. Issues that may result from resistance to change 
b. Problems managing resistance to change 
c. Potential impact for managing changes to RIM program

Describe common tools & techniques for the introduction of systems in an unobtrusive way and minimizing/addressing resistance to change.
a. Proposed Tools/Techniques to introduce change 
b. Proposal to minimize/address resistance to change

Outline a strategy which you believe will address the concerns and needs of all staff with respect to using new technology for effective records management.

a. Proposed strategy to address staff concerns/needs 
b. Reasons why you are proposing this strategy/methods

Based on your research, what are the key points you recommend James Wyman should include in his presentation to address employee resistance to change with technology and RIM